Comparison

Support by Sony vs VisitorPad Buddy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Support by Sony

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

Highlights
  • Find support information for Sony products
  • Instant notifications for bookmarked products
  • Software and firmware update alerts
  • Receive helpful guides
  • Important news about your products
Features
Read full description

- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.

About

VisitorPad Buddy

Features
Read full description

View and register your visitors from VisitorPad using the VisitorPad Buddy application! Create a VisitorPad Buddy account and link it to an active VisitorPad site to view your visitors, create visitor preregistrations and manage your deliveries!

Screenshots

Support by Sony3 screens
VisitorPad Buddy4 screens

Verdict

The call

The clearest difference is update cadence: VisitorPad Buddy at every 5 weeks against Support by Sony's every 3 months. VisitorPad Buddy also leads on iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Support by Sony ships an update every 3 months, VisitorPad Buddy every 5 weeks. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
Support by Sony versus VisitorPad Buddy: the parameters behind the verdict, then further details
ParameterSupport by SonyVisitorPad Buddy
PriceFreeFree
Rating4.0 (329 ratings) — better—
Positive reviews36.0% of reviews—
Number of ratings329 — better—
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size14 MB22 MB
Age rating4+4+
DeveloperSony CorporationVipower Limited

Bugs and requests

Support by Sony

Reported bugs

3 issues
  • Unable to add/sync registered products
  • Notifications not clearing properly
  • Live chat feature not functioning

Requested features

3 requests
  • Add option to mark all messages as read
  • Implement landscape mode support
  • Provide ability to open support cases directly in the app

VisitorPad Buddy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Support by Sony

No in-app purchases

None

VisitorPad Buddy

No in-app purchases

Questions

Is Support by Sony free?
Support by Sony is free to download, with no in-app purchases.
Is VisitorPad Buddy free?
VisitorPad Buddy is free to download, with no in-app purchases.
Do Support by Sony or VisitorPad Buddy have ads?
Neither Support by Sony nor VisitorPad Buddy shows ads.
Which is updated more often, Support by Sony or VisitorPad Buddy?
Support by Sony ships an update every 3 months, and VisitorPad Buddy every 5 weeks. Most recently, Support by Sony was updated on November 3, 2026 and VisitorPad Buddy on October 30, 2026.

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