Comparison

Support by Sony vs G

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Support by Sony

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

Highlights
  • Find support information for Sony products
  • Instant notifications for bookmarked products
  • Software and firmware update alerts
  • Receive helpful guides
  • Important news about your products
Features
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.

About

G

Features
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Founded in 1997, Greatway Shanghai is an ISO9001:2008 certified professional manufacturer specializing in Bluetooth inverter welding machines and auto-related products. With three own factories (Shanghai Guangwei Electric & Tools Co., Ltd., Shanghai Power Station Co., Ltd., and Shanghai Greatway Welding Equipment Co., Ltd.), we produce Bluetooth inverter welders, inverter plasma cutters, and more. Our Bluetooth welding machines feature wireless operation for convenience, widely used in automotive service stations, small factories, garages, etc. All products are certified by UL, GS, CE, PSE, etc. Backed by over 20 years of experience in the automotive aftermarket, we’ve established strict QA/QC systems, built our own labs, and developed test equipment to ensure product quality. Our strong production capacity meets the needs of clients worldwide, delivering efficient and reliable welding solutions.

Screenshots

Support by Sony3 screens
G4 screens

Verdict

The call

Support by Sony and G are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Support by Sony versus G: the parameters behind the verdict, then further details
ParameterSupport by SonyG
PriceFreeFree
Rating4.0 (329 ratings) — better—
Positive reviews36.0% of reviews—
Number of ratings329 — better—
Update frequencyEvery 3 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size14 MB9 MB
Age rating4+12+
DeveloperSony CorporationShanghai Guangwei Welding Equipment Co., Ltd

Bugs and requests

Support by Sony

Reported bugs

3 issues
  • Unable to add/sync registered products
  • Notifications not clearing properly
  • Live chat feature not functioning

Requested features

3 requests
  • Add option to mark all messages as read
  • Implement landscape mode support
  • Provide ability to open support cases directly in the app

G

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Support by Sony

No in-app purchases

None

G

No in-app purchases

Questions

Is Support by Sony free?
Support by Sony is free to download, with no in-app purchases.
Is G free?
G is free to download, with no in-app purchases.
Do Support by Sony or G have ads?
Neither Support by Sony nor G shows ads.

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