Support by Sony vs SteelMate Tracker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
- Find support information for Sony products
- Instant notifications for bookmarked products
- Software and firmware update alerts
- Receive helpful guides
- Important news about your products
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
SteelMate Tracker
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A professional vehicle tracking and security solution that provides real-time GPS location, historical route playback, and intelligent safety alerts. Supports geofencing, speed monitoring, and abnormal movement detection, delivering comprehensive protection for both personal vehicles and fleet management.
Screenshots
Verdict
The clearest difference is update cadence: SteelMate Tracker at every 6 weeks against Support by Sony's every 3 months. SteelMate Tracker also leads on iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Support by Sony ships an update every 3 months, SteelMate Tracker every 6 weeks. The most recent releases landed on November 5, 2026 and October 31, 2026 respectively.
| Parameter | Support by Sony | SteelMate Tracker |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (329 ratings) — better | — |
| Positive reviews | 36.0% of reviews | — |
| Number of ratings | 329 — better | — |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 14 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | Steelmate Co., Ltd. |
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
SteelMate Tracker
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
SteelMate Tracker
No in-app purchases
Questions
Is Support by Sony free?
Is SteelMate Tracker free?
Do Support by Sony or SteelMate Tracker have ads?
Which is updated more often, Support by Sony or SteelMate Tracker?
Other comparisons
