Comparison

23andMe vs Fullscript

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

23andMe

Explore your genetic heritage and potential health predispositions. Connect with DNA relatives and gain personalized insights into your ancestry and wellness. Offers tiered services for deeper health analysis and research participation.

Highlights
  • Ancestry exploration by region
  • Personalized health insights
  • Connect with DNA relatives
  • Premium health reports
  • Research participation option
  • Data privacy controls
Features
Read full description

Start your DNA-powered journey with the 23andMe app. Explore your ancestry, connect with your DNA relatives, review personalized health insights and more. ANCESTRY SERVICE: Explore where in the world your DNA is from across 3000+ regions. HEALTH + ANCESTRY SERVICE*: Get a more complete picture of your health with insights from your genetic data and find out what you may pass on to your future children. Includes everything in Ancestry Service.¹ 23ANDME+ PREMIUM™*: Access new premium reports and features throughout the year to keep fueling your health journey and exploring your ancestry. You can also opt in to Health Action Plan for a more personalized experience and recommendations. Includes everything in Health + Ancestry Service.² 23ANDME+ TOTAL HEALTH™**: Optimize your health with physician initiated whole exome sequencing, biannual blood testing and genetics-informed clinical care. Includes everything in 23andMe+ Premium.³ PRIVACY: You are in control of your data. When you explore your DNA with 23andMe, you entrust us with important information. That’s why, since day one, we’ve committed ourselves to protecting your privacy. We provide robust controls that give you options when it comes to your genetic data. RESEARCH: You can also choose to participate in 23andMe research. If you opt to do so, the answers you provide could help drive scientific discoveries. HOW YOUR KIT AND THE APP WORK TOGETHER: All services require purchasing a kit, registering and submitting a saliva sample using the collection tube provided. Log into your account to track your sample’s progress. Once your reports are ready, open your app to view your reports. NOTIFICATIONS: Stay in the know with notifications about personalized recommendations, new product updates, research surveys, family connections and more. TERMS OF SERVICE US (https://www.23andme.com/legal/terms-of-service) UK, IE, FI, DK, SE, NL (https://www.23andme.com/en-eu/legal/terms-of-service) Canada (https://www.23andme.com/en-ca/legal/terms-of-service/) All other countries (https://www.23andme.com/en-int/legal/terms-of-service/) Consumer Health Data Privacy Policy (https://www.23andme.com/legal/us-privacy/#washington-consumer-health-data-privacy-policy) AVAILABILITY ¹ Health + Ancestry Service is available in US, Canada, United Kingdom, Ireland, Denmark, Finland, Netherlands, and Sweden. ² 23andMe+ Premium Membership is available in US, Canada, and United Kingdom only. Health Action Plan is available in the US only and requires opting in to personalized recommendations. ³ Total Health Membership not available to residents of HI, NJ, NY, OK, RI and US territories. *The 23andMe PGS test includes health predisposition and carrier status reports. Health predisposition reports include reports that meet FDA requirements for Genetic Health Risks and wellness reports which are based on 23andMe research. Your ethnicity may affect the relevance of each report. Each Genetic Health Risk report describes if a person has variants associated with a higher risk of developing a disease, but does not describe their overall risk of developing the disease. The reports do not detect all variants. The reports are not intended to diagnose any disease, tell you about your current state of health, or for use in making medical decisions, including whether to take medication, or how much medication to take. This test is intended for use in adults. Visit https://www.23andme.com/test-info for additional important limitations about each report. **Total Health membership includes services initiated and performed by third-party clinicians and lab providers through the 23andMe platform. Additional terms and conditions also apply. Exome Sequencing is analyzed by a CLIA- and CAP-accredited laboratory. All telehealth services are provided in accordance with the Telehealth Terms (https://www.23andme.com/legal/telehealth-tos/) and Consent to Telehealth (https://www.23andme.com/legal/telehealth-consent/).

About

Fullscript

Manage your supplement and medication intake with helpful tools designed to keep you on schedule. Order high-quality supplements directly to your door and collaborate with your healthcare provider for personalized wellness insights. Stay on track with reminders and easy reordering.

Highlights
  • Dose reminders
  • Medication tracking
  • Auto refills
  • On-the-go refills
  • Order supplements
  • Provider collaboration
Features
Read full description

Stay connected to your care Wellness takes work. Fullscript makes it easier to follow your care plan or build a wellness routine with access to the supplements, lab tests*, lifestyle guidance, and health tracking your provider trusts. Provider-led care, you carry with you The Fullscript app keeps provider guidance and recommendations by your side in the moments between visits – where health really happens. Your trusted source for supplements Order brands vetted by medical experts – not social media influencers – with easy access to the high-quality supplements your provider trusts delivered straight to your door. See how your health evolves Making progress feels good. You and your provider can securely track your health over time through ongoing lab testing and integrated wearable data. Keep your routine on track Get timely reminders so you never miss a daily dose or a refill. You can even easily set up and manage auto-refills to make sure you never run out. A clearer picture of your health – all in one place Millions of patients trust Fullscript to feel more connected to their provider throughout their care. We’re here to help ensure no one navigates health alone. *Lab orders must be sent by a licensed provider (US only)

Screenshots

23andMe4 screens
Fullscript4 screens

Verdict

The call

23andMe and Fullscript both sit at 4.8 stars, but that hides the real split: 84% of Fullscript's written reviews are positive against 40% of 23andMe's. Fullscript also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). 23andMe's advantage is ratings volume (559K vs 120K). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for 23andMe against 4.9 for Fullscript. Both are backed by a comparable volume of ratings — 559K and 120K respectively. Written reviews are what separate them: 40% of 23andMe's written reviews are positive against 84% of Fullscript's.

UpkeepUpdate frequency

23andMe ships an update weekly, Fullscript fortnightly. Both last shipped on September 25, 2026.

Scorecard6 real differences · 5 level
23andMe versus Fullscript: the parameters behind the verdict, then further details
Parameter23andMeFullscript
PriceFreeFree
Rating4.8 (559K ratings)4.9 (120K ratings) — better
Positive reviews39.7% of reviews84.2% of reviews — better
Number of ratings559K — better120K
Update frequencyWeekly — betterFortnightly
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank—#83 — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.1 — better
Further details — not scored
Size107 MB94 MB
Age rating12+17+
Developer23andMe, Inc.HealthWave Inc.

Customer experience

23andMe

All ratings559,228 ratings
Positive96.2%
Neutral2.2%
Negative1.6%
Written reviews663 reviews
Positive39.7%
Neutral7.8%
Negative52.5%

Fullscript

All ratings119,719 ratings
Positive99.3%
Neutral0.5%
Negative0.2%
Written reviews512 reviews
Positive84.2%
Neutral4.5%
Negative11.3%

User reviews

23andMe

From 559K App Store ratings

What we love

  • 🚀 Detailed ancestry and health reports
  • 👍 Easy to navigate app
  • 🎉 Found biological family members
  • 💡 Interesting genetic insights
  • 🧬 Confirmed family history

Room to improve

  • 🐛 Buggy app performance
  • 📤 Difficult to download raw data
  • 💰 Expensive subscription fees
  • 🔍 Lacking in-depth ancestry details
  • 🚫 Does not recognize Palestinian ancestry

Fullscript

From 120K App Store ratings

What we love

  • 👍 Easy to use and organized
  • 🚀 Convenient and efficient ordering
  • 💰 Competitive pricing and discounts
  • 🤝 Great customer service
  • 🌟 High-quality supplements

Room to improve

  • 🐛 Buggy app with crashes and glitches
  • 📤 Lack of customization for deliveries
  • 💲 Expensive for some users
  • 🔍 Lacking in product information and filtering
  • 🔔 Annoying push notifications

Bugs and requests

23andMe

Reported bugs

4 issues
  • App crashes and freezes frequently
  • Relatives not showing up in family tree
  • Messaging functionality unreliable
  • Inconsistent data updates across user profiles

Requested features

4 requests
  • Improved family tree functionality
  • More detailed regional ancestry breakdowns
  • Better messaging and relative connection features
  • Ability to view health reports without additional fees

Fullscript

Reported bugs

5 issues
  • App freezes and crashes
  • Inconsistent behavior when adding items to cart
  • Barcode scanning issues
  • Inability to switch between dispensaries
  • Unresponsive app and slow performance

Requested features

5 requests
  • Add a wishlist or save for later feature
  • Improve the app's user interface and navigation
  • Allow more customization for deliveries and subscriptions
  • Provide better product information and filtering options
  • Improve the app's stability and reduce bugs

In-app purchases

None

23andMe

No in-app purchases

None

Fullscript

No in-app purchases

Questions

Is 23andMe free?
23andMe is free to download, with no in-app purchases.
Is Fullscript free?
Fullscript is free to download, with no in-app purchases.
Which has better reviews, 23andMe or Fullscript?
Fullscript is rated higher. 23andMe averages 4.8 out of 5 from 559K ratings, while Fullscript averages 4.9 from 120K ratings.
Do 23andMe or Fullscript have ads?
23andMe shows ads; Fullscript does not.
Which is updated more often, 23andMe or Fullscript?
23andMe ships an update weekly, and Fullscript fortnightly. Most recently, 23andMe was updated on September 25, 2026 and Fullscript on September 25, 2026.

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