Comparison

23andMe vs everlywell

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

23andMe

Explore your genetic makeup to uncover your ancestry and gain personalized health insights. Connect with DNA relatives and access detailed reports about your genetic predispositions and carrier statuses. The app facilitates a deeper understanding of your health and heritage.

Highlights
  • Ancestry exploration by region
  • Personalized health insights
  • Connect with DNA relatives
  • Detailed genetic reports
  • Sample progress tracking
  • Research participation option
Features
Read full description

Start your DNA-powered journey with the 23andMe app. Explore your ancestry, connect with your DNA relatives, review personalized health insights and more. ANCESTRY SERVICE: Explore where in the world your DNA is from across 3000+ regions. HEALTH + ANCESTRY SERVICE*: Get a more complete picture of your health with insights from your genetic data and find out what you may pass on to your future children. Includes everything in Ancestry Service.¹ 23ANDME+ PREMIUM™*: Access new premium reports and features throughout the year to keep fueling your health journey and exploring your ancestry. You can also opt in to Health Action Plan for a more personalized experience and recommendations. Includes everything in Health + Ancestry Service.² 23ANDME+ TOTAL HEALTH™**: Optimize your health with physician initiated whole exome sequencing, biannual blood testing and genetics-informed clinical care. Includes everything in 23andMe+ Premium.³ PRIVACY: You are in control of your data. When you explore your DNA with 23andMe, you entrust us with important information. That’s why, since day one, we’ve committed ourselves to protecting your privacy. We provide robust controls that give you options for your genetic data. RESEARCH: You can also choose to participate in 23andMe research. If you opt to do so, the answers you provide could help drive scientific discoveries. HOW YOUR KIT AND THE APP WORK TOGETHER: All services require purchasing a kit, registering and submitting a saliva sample using the collection tube provided. Log into your account to track your sample’s progress. Once your reports are ready, open your app to view your reports. NOTIFICATIONS: Stay in the know with notifications about personalized recommendations, new product updates, research surveys, family connections and more. TERMS OF SERVICE US (https://www.23andme.com/legal/terms-of-service) UK, IE, FI, DK, SE, NL (https://www.23andme.com/en-eu/legal/terms-of-service) Canada (https://www.23andme.com/en-ca/legal/terms-of-service/) All other countries (https://www.23andme.com/en-int/legal/terms-of-service/) Consumer Health Data Privacy Policy (https://www.23andme.com/legal/us-privacy/#washington-consumer-health-data-privacy-policy) AVAILABILITY ¹ Health + Ancestry Service is available in US, Canada, United Kingdom, Ireland, Denmark, Finland, Netherlands, and Sweden. ² 23andMe+ Premium Membership is available in US, Canada, and United Kingdom only. Health Action Plan is available in the US only and requires opting in to personalized recommendations. ³ Total Health Membership not available to residents of AL, GA, HI, LA, MS, NJ, NY, RI, SC, TN, and US territories. *The 23andMe PGS test includes health predisposition and carrier status reports. Health predisposition reports include reports that meet FDA requirements for Genetic Health Risks and wellness reports which are based on 23andMe research. Your ethnicity may affect the relevance of each report. Each Genetic Health Risk report describes if a person has variants associated with a higher risk of developing a disease, but does not describe their overall risk of developing the disease. The reports do not detect all variants. The reports are not intended to diagnose any disease, tell you about your current state of health, or for use in making medical decisions, including whether to take medication, or how much medication to take. This test is intended for use in adults. Visit https://www.23andme.com/test-info for additional important limitations about each report. **Total Health membership includes services initiated and performed by third-party clinicians and lab providers through the 23andMe platform. Additional terms and conditions also apply. Exome Sequencing is analyzed by a CLIA- and CAP-accredited laboratory. All telehealth services are provided in accordance with the Telehealth Terms (https://www.23andme.com/legal/telehealth-tos/) and Consent to Telehealth (https://www.23andme.com/legal/telehealth-consent/).

About

everlywell

Access convenient healthcare from your phone. Get telehealth appointments for various health concerns, manage your at-home lab tests with expert guidance, and view physician-reviewed results. Your journey to better health is made affordable and easy.

Highlights
  • Telehealth appointments for various health concerns
  • At-home lab test collection support
  • Physician-reviewed test results
  • Vitamins and supplements
  • Appointment scheduling and management
  • Instant feedback on blood spot collection
Features
Read full description

Put convenient healthcare in your hands—and in your phone—with the free Everlywell App. At Everlywell, we believe taking action on your health and wellness should be affordable, easy, and keep you feeling good. The free Everlywell App provides a seamless, secure, and simple at-home health care experience— wherever you are. TELEHEALTH WHEN (AND WHERE) YOU NEED IT Sick and tired of being sick and tired? We got you. Get care for your concerns from the comfort of home with our new telehealth offering (cash pay and insurance payment options available). Join appointments, view care plans, and more right from the Everlywell App. Support includes: • View upcoming and completed appointments • Schedule and join appointments • View care plans • Get push notifications about appointments and care plans MORE COLLECTION SUPPORT FOR YOUR EVERLYWELL TESTS We know that collecting your own sample may be a new (and exciting!) experience, but with our network of partner labs processing nearly 900,000 blood collection cards in a given year, the Everlywell App can provide you with our collection expertise along the way. Support includes: • Collection tips with the best times of day to collect your sample • Reminders unique to your test, so you never miss a step or collection window • The use of Everlywell’s Spotwell Technology: For certain tests, you can use the scanner on your phone’s camera to provide you with instant feedback on your blood spot card to guarantee accurate collection • Access to our Customer Care team to have your questions answered With convenient telehealth, a suite of vitamins and supplements, and over 30+ at-home lab tests with physician-reviewed results, your healthier tomorrow can start today. You’ve got this! TELEHEALTH Women's Health Men's Health General Wellness Weight Management STI & STD UTI Thyroid Cold & Flu COVID-19 TESTS NUTRITIONAL AND DIGESTIVE HEALTH Food Allergy Test Food Sensitivity Test Food Sensitivity Comprehensive Test Celiac Disease Screening Test Metabolism Test Vitamin D & Inflammation Test Vitamin D Test WOMEN’S HEALTH Women’s Health Test Perimenopause Test Postmenopause Test Ovarian Reserve Test Women’s Fertility Test Female HPV Test MEN’S HEALTH Testosterone Test Men’s Health Test SEXUAL HEALTH STD Test for both Men and Women Chlamydia & Gonorrhea Test Syphilis Test Trichomoniasis Test HIV Test GENERAL WELLNESS Thyroid Test Sleep & Stress Test Indoor & Outdoor Allergy Test Cholesterol & Lipids Test HbA1c Test Heart Health Test FIT Colon Cancer Screening Test Sleep & Stress Test Heavy Metals Test Lyme Disease Test Hepatitis C Test B Vitamins Test At-home COVID Tests VITAMIN ESSENTIALS Vitamin D3 Supplements Omega-3 Fish Oil Supplements Vitamin B12 Supplements Vitamin B6 Supplements STAY CONNECTED Website: everlywell.com Instagram and TikTok: @everlywell "...an amazing tool to learn a bit more about your insides" - Marie Claire "Everlywell is your one stop shop for all your at home testing needs" - Rolling Stone Disclaimers: Everlywell offers health and wellness solutions including laboratory testing for wellness monitoring, informational and educational use. With the exception of certain diagnostic test panels, the tests we offer access to are not intended to diagnose or treat disease. None of our tests are intended to be a substitute for seeking professional medical advice, help, diagnosis, or treatment. For regulatory reasons, our tests are not available in NY with the exception of COVID-19. Everlywell does not provide professional medical advice. Rather, the Everlywell platform can be used to connect with an independent healthcare provider who can assess your condition. All prescription medications require a consultation with an independent healthcare provider. Prescriptions can be filled by a pharmacy of your choice. Additional terms and conditions apply.

Screenshots

23andMe4 screens
everlywell4 screens

Verdict

The call

The clearest difference is ratings volume: 23andMe at 562K against everlywell's 10K. 23andMe also leads on update cadence (weekly vs fortnightly). everlywell's advantage is review sentiment (48% vs 40%) and iOS requirement (15.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for 23andMe against 4.9 for everlywell. That said, the two scores are not equally well evidenced: 23andMe has 562K ratings behind it against 10K, so its average is the more settled of the two. Written reviews are what separate them: 40% of 23andMe's written reviews are positive against 48% of everlywell's.

UpkeepUpdate frequency

23andMe ships an update weekly, everlywell fortnightly. Both last shipped on November 8, 2026.

Scorecard4 real differences · 6 level
23andMe versus everlywell: the parameters behind the verdict, then further details
Parameter23andMeeverlywell
PriceFreeFree
Rating4.8 (562K ratings)4.9 (10K ratings) — better
Positive reviews39.8% of reviews48.4% of reviews — better
Number of ratings562K — better10K
Update frequencyWeekly — betterFortnightly
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size106 MB48 MB
Age rating12+17+
Developer23andMe, Inc.Everly Health, Inc.

Customer experience

23andMe

All ratings561,537 ratings
Positive96.2%
Neutral2.2%
Negative1.6%
Written reviews699 reviews
Positive39.8%
Neutral7.7%
Negative52.5%

everlywell

All ratings9,905 ratings
Positive98.7%
Neutral0.7%
Negative0.7%
Written reviews62 reviews
Positive48.4%
Neutral1.6%
Negative50.0%

User reviews

23andMe

From 562K App Store ratings

What we love

  • 🚀 Detailed ancestry and health reports
  • 👍 Easy to navigate app
  • 🎉 Found biological family members
  • 💡 Interesting genetic insights
  • 🧬 Confirmed family history

Room to improve

  • 🐛 Buggy app performance
  • 📤 Difficult to download raw data
  • 💰 Expensive subscription fees
  • 🔍 Lacking in-depth ancestry details
  • 🚫 Does not recognize Palestinian ancestry

everlywell

From 10K App Store ratings

What we love

  • 👍 Easy testing from home
  • 🎥 Detailed instructions and video
  • 🤝 Great customer service
  • 📱 Convenient app experience
  • 🏆 Smooth and streamlined process

Room to improve

  • 🔍 Lack of detailed results
  • 🔌 App and website issues
  • 🚫 Worthless product and deceptive marketing
  • 📞 Poor customer support and unresponsive
  • 🤔 Doubts about test accuracy and reliability

Bugs and requests

23andMe

Reported bugs

4 issues
  • App crashes and freezes frequently
  • Relatives not showing up in family tree
  • Messaging functionality unreliable
  • Inconsistent data updates across user profiles

Requested features

4 requests
  • Improved family tree functionality
  • More detailed regional ancestry breakdowns
  • Better messaging and relative connection features
  • Ability to view health reports without additional fees

everlywell

Reported bugs

2 issues
  • Unable to register kit
  • Keyboard issues on login

Requested features

2 requests
  • Apple Health integration
  • Ability to purchase new products in-app

In-app purchases

None

23andMe

No in-app purchases

None

everlywell

No in-app purchases

Questions

Is 23andMe free?
23andMe is free to download, with no in-app purchases.
Is everlywell free?
everlywell is free to download, with no in-app purchases.
Which has better reviews, 23andMe or everlywell?
everlywell is rated higher. 23andMe averages 4.8 out of 5 from 562K ratings, while everlywell averages 4.9 from 10K ratings.
Do 23andMe or everlywell have ads?
Both 23andMe and everlywell show ads.
Which is updated more often, 23andMe or everlywell?
23andMe ships an update weekly, and everlywell fortnightly. Most recently, 23andMe was updated on November 8, 2026 and everlywell on November 8, 2026.

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