Can’t register kit
Got the kit. Set up an account with Everywell (so now they have and can sell all my info - YAY), then tried registering my kit online (not on app). Could never get to the point where I could scan the QR code or enter kit ID on the web, so downloaded the app. Scanned the kit, logged in… and then… still couldn’t register. “Continue” button still greyed out, despite all fields filled in, terms&conditions read and accepted (boxes checked), but still greyed out. Emailed support (NO PHONE NUMBER) and am waiting for response. Will update if things get fixed.
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Par Nurse
I have used tests kits since 2020 and as a nurse this lab and resources are excellent.
Horrid app- “500 WHOOPS” notification on every key stroke
Not worth the frustration since you can’t read results of tests without getting “500 WHOOPS”a- the whoops is not endearing after 15th time in 2 minutes.
Dysfunctional app
Videos that were supposed to to demonstrate how to collect samples had no audio, then when I had to submit a picture to validate my sample, it insisted I send an email, and wouldn’t let me proceed to the next step
Just sucks
Repeatedly logs me out and asks me to log back in in an infinite loop
