Comparison

Kalido vs ServiceNow Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kalido

This AI-powered platform connects individuals with opportunities within enterprises and communities. It intelligently matches your skills to people, projects, and jobs, uncovering hidden economic, professional, and social advantages. Collaborate efficiently, discover talent, and build valuable connections.

Highlights
  • AI-powered skill matching
  • Rich user profiles
  • Secure chat and group discussions
  • Project and team staffing
  • Community networking
  • Nearby user discovery
Features
Read full description

Kalido is an amazing AI powered platform that creates abundant opportunities for individuals in enterprises and communities. Our intuitive tools match your skills to people, teams, projects and jobs to surface economic, professional and social opportunities that would otherwise stay hidden. Enterprise: collaborate faster, smarter and more flexibly. Through rich profiles uncover the skills demand and supply in your business. Discover interests, staff projects effectively with our project/skills matching capability, and match with colleagues on interests to drive diversity and inclusion. Kalido has all the collaboration tools for adapting to the new working environment where your teams may be working remotely. You can use Chat for direct messages. Group Chats are great for discussions between you and a selection of other users on specific topics. And within Networks, you can create Channels which are ideal for long-term conversations around a specific project or topic between a number of people inside the network. Chat securely, share files, send polls and broadcast messages. Communities: Kalido’s smart AI matches you with like-minded people who share your passions, needs and goals. See which community members are nearby to plan catch-ups and meetings, wherever you are. Match to members who can help grow your business and initiatives, and find investors and consultants. Kalido’s functionality is focused on helping you connect with the right people. Features Skills: see a clear picture of your skills ecosystem - the skills you have around you today and the skills you need for future projects. Adding skills to your profile showcases your talent and helps match you to opportunities that are a great fit. Rich profiles: create a whole-self picture of your skills, interests, CV, experience and certifications to make finding great opportunities and connections easy. Link social profiles and channels to your Kalido profile to help people get to know you better. Networks: the private networks you join or create are available in one place. This Network of Networks gives you a pipeline of opportunity for building your social capital and career progression, all brought together with minimal effort. Matching: Kalido uses sophisticated AI and machine learning models to match you with opportunities, based on your needs, skills and interests. Secure communication: direct chat messages between Kalido users, group chats for specific topics between you and a selection of users, and channels within particular networks that are ideal for long-term conversations around a specific topic between a number of people inside a network. All chats are secure and have file-sharing capabilities. Nearby: a handy people-finder function that shows you people who have networks and connections in common with you, ordered by their distance from you. Ideal for forming teams, getting expert help fast and arranging meetings in a more agile way. Introductions & recommendations: recommend others and be recommended for your own skills. Make introductions to people you know who can help others, and be notified when your introductions are successful. Handy icebreaker messages highlight common networks, people and interests - and you can send them straightaway or personalise. Privacy: Kalido is a privacy-led platform. We don’t allow advertising and we’re clear that any and all data belongs to the individual user or Network owner, not us. Download Kalido today to discover a new world of opportunities.

About

ServiceNow Agent

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

Highlights
  • Manage assigned team work
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Utilize native device capabilities
Features
Read full description

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Screenshots

Kalido4 screens
ServiceNow Agent4 screens

Verdict

The call

The clearest difference is ads: ServiceNow Agent at none against Kalido's shown. ServiceNow Agent also leads on ratings volume (2.6K vs 3) and update cadence (every 2 weeks vs every 2 months). Kalido's advantage is rating (5.0 vs 4.6) and iOS requirement (15.6 vs 18.0). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kalido holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Kalido ships an update every 2 months, ServiceNow Agent every 2 weeks. The most recent releases landed on June 1, 2026 and September 22, 2026 respectively.

Scorecard6 real differences · 4 level
Kalido versus ServiceNow Agent: the parameters behind the verdict, then further details
ParameterKalidoServiceNow Agent
PriceFreeFree
Rating5.0 (3 ratings) — better4.6 (2.6K ratings)
Positive reviews63.4% of reviews
Number of ratings32.6K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.6 — better18.0
Further details — not scored
Size30 MB140 MB
Age rating4+4+
DeveloperOM Mobile Ventures LLCServiceNow

Customer experience

Kalido

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

ServiceNow Agent

All ratings2,562 ratings
Positive90.8%
Neutral4.5%
Negative4.7%
Written reviews383 reviews
Positive63.4%
Neutral13.6%
Negative23.0%

Bugs and requests

Kalido

Not enough reviews yet to summarise bugs or requests.

ServiceNow Agent

Reported bugs

4 issues
  • Login issues and frequent log-outs
  • Broken map/location functionality
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions

Requested features

4 requests
  • Ability to assign tickets to self
  • More customization options (e.g., font size, themes)
  • Improved notification system (audible alerts, clearing notifications)
  • Integration with other productivity tools

In-app purchases

None

Kalido

No in-app purchases

None

ServiceNow Agent

No in-app purchases

Questions

Is Kalido free?
Kalido is free to download, with no in-app purchases.
Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Which has better reviews, Kalido or ServiceNow Agent?
Kalido is rated higher. Kalido averages 5.0 out of 5 from 3 ratings, while ServiceNow Agent averages 4.6 from 2.6K ratings.
Do Kalido or ServiceNow Agent have ads?
Kalido shows ads; ServiceNow Agent does not.
Which is updated more often, Kalido or ServiceNow Agent?
Kalido ships an update every 2 months, and ServiceNow Agent every 2 weeks. Most recently, Kalido was updated on June 1, 2026 and ServiceNow Agent on September 22, 2026.

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