Serko Mobile vs FCM Platform
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Serko Mobile
Manage business travel itineraries, book and change trips, and submit expenses on the go. Features OCR for receipt scanning and automatic corporate card matching. Ideal for frequent business travelers seeking a streamlined experience.
- Book and change flights and hotels
- View travel itineraries offline
- Capture and submit expenses
- OCR receipt scanning
- Mobile check-in for flights
- Share travel itineraries
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Serko Mobile is a free-to-use Travel and Expense Management app for companies that use Serko Online to book and manage their travel and/or for companies that use Serko Expense to process their business expenses. For users of Serko Online, Serko Mobile gives travellers access to their full travel itinerary and, subject to permission, the ability to book and change trips. It is the ideal companion for anyone travelling on business, making business travel a less stressful and more productive experience. For Serko Expense customers, Serko Mobile gives users the ability to capture, code and submit their expenses directly from their phone, while managers can use the app to approve/reject expense claims submitted for their attention. The app uses Optical Character Recognition (OCR) technology to process images of receipts. Expenses captured and submitted via the app are automatically matched with corporate card purchases, where a corresponding transaction exists. Key travel-related features include: • Book domestic and trans-Tasman flights and hotels (subject to permission) • Change / cancel bookings before and/or during a trip (subject to permission) • View complete travel itinerary information online and offline • Contact the relevant Travel Management Company • Check-in on mobile for Air NZ, Qantas, Virgin Australia and Jetstar • Share travel itineraries with colleagues and family Itineraries and travel alerts can be delivered to a connected Apple Watch.
FCM Platform
This app provides instant access to your travel itineraries, real-time alerts for gate changes and delays, and direct communication with your travel consultant. It also offers security alerts to keep you informed and safe during your business trips.
- Instant itinerary access
- Real-time travel alerts
- Direct consultant chat/phone
- Security notifications
- Manual trip adding
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Manage Your Trip with Ease - Instant Itinerary Access: View your travel plans anytime, anywhere, from any device. Booked through FCM Travel? Your trips sync automatically. Adding trips yourself? No problem—you can manually add and organize them. - Real-Time Travel Alerts: Get essential notifications like check-in reminders, gate updates, delays, and safety alerts to keep you informed every step of the way. - Stay Connected with Your Travel Consultant: Need support? Reach out via chat or phone to get in touch with a consultant whenever you need help. - Security Alerts: Stay safe with real-time security notifications, including local emergency contacts and provider support in critical situations. Note: This app is exclusively for FCM Travel customers.
Screenshots
Verdict
The clearest difference is in-app purchases: FCM Platform at none against Serko Mobile's 1. Serko Mobile's advantage is review sentiment (36% vs 13%) and iOS requirement (11.0 vs 15.1). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Serko Mobile sells 1 in-app purchase, starting at $18.99 per year. FCM Platform asks for nothing beyond the download.
Serko Mobile ships an update every 3 weeks, FCM Platform every 5 weeks. The most recent releases landed on September 24, 2026 and October 19, 2026 respectively.
| Parameter | Serko Mobile | FCM Platform |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.6 (10 ratings) — better |
| Positive reviews | 36.4% of reviews — better | 12.7% of reviews |
| Number of ratings | — | 10 — better |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 199 MB | 70 MB |
| Age rating | 4+ | 17+ |
| Developer | Serko Limited | FCM |
Customer experience
Serko Mobile
FCM Platform
Bugs and requests
Serko Mobile
Not enough reviews yet to summarise bugs or requests.
FCM Platform
Reported bugs
184 issues- App redirects to website
- Navigation unclear on profile completion
- Crashes instantly
- Cannot log in
- Session time-out
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- No forwarding, no automatic entry of hotels, no logical defaults
- Not user friendly or responsive
- Limited functionality, cannot authorize as manager
- Display issues
- Nonresponsive scrolling when choosing hotels
- Opens into browser page
- Kicks you out and loads through default browser
- App constantly logs you out
- Login is painful and slow
- App doesn't recognize email
- Doesn't give too many details
- Horrible experience logging in
- Cumbersome and lengthy login process
- Anti-efficient login process
- Useless app
- Forced to enter username/password every time
- Nonsense app
- Single sign on and get logged out
- Website forces into app
- Won't remember login details
- Kicks you out for switching apps
- Have to retype email address
- Go through all 2FA
- Currently unusable
- Newest version is hopeless
- Barely usable
- Logs out every time
- Difficult to log back in
- Flights frequently not found
- The worst app in existence
- Painful to use
- No Face ID
- Will not stay logged in
- SSO is nonfunctional
- Have to use magic link every time
- Trying to book flight redirects to website
- Going to website suggests using app
- Viewing flights is painful
- Janky AF
- Digital assistant is annoying
- Always has times wrong
- 100% pointless
- Very poor quality app
- Feels like no real-world testing
- Keeps logging out
- Crashing
- Failed to login
- Company email address unidentified
- Cannot recognise valid email
- Not usable
- Terrible app
- Works less than a third of the time
- Often says unrecognized email
- Cannot login
- Buttons won't work
- Can only get so far
- Ending in frustration
- No reservations
- Only option is to call
- Lengthy hold time
- Expensive call
- Travel app that almost never works is useless
- Cannot log in
- Telling me email address is not registered
- No answer from agent
- Bug in the app
- Simply doesn't work
- Need to get support
- Hopeless app
- Need to keep typing email
- Does not even recognise email
- Doesn't Work
- Says you need recognized email
- Doesn't accept email address
- Needs work
- Email no longer recognized
- Painful process to log in
- Need a specific confirmation
- Frustrating not to be able to access
- After last update tells me email is not registered
- Can no longer log into the app
- Could log on last week, now I can't
- Waste of space
- Won't recognise my email
- Annoying
- Can't log in to latest update
- App refuses to recognise email
- Not user friendly
- Slow and hard to use
- Not good
- Need to input email and password every single time
- Always requires login details
- Forces a sign-out every time
- Good when it works, doesn't open when you need it
- Extremely glitchy
- Decides you need to login
- Password incorrect
- Very frustrating
- Keeping having to log in
- Updates introduced more shortcomings
- Useless
- Unusable
- Select a hotel property, whole thing freezes
- Have to start over
- Easier to book through hotel apps
- Cannot use a tool that doesn't work
- Written by somebody who never uses it
- Constantly starts with update screen
- Cannot open without internet
- No way to look at next flights or hotel
- Does not work
- Does not keep me logged in
- Redirects to a webpage
- Cannot use any functions in the app
- Authentic authentic authentic
- Forced to enter username/password every time
- Pushing travel emails to trip-case
- Takes you to their website - that's it
- Logs you in there
- Log in failure
- Poor business choice
- iPad app is garbage
- Doesn't work
- Webpage poorly designed
- Issues with accounts
- Finding available hotels
- Getting support
- Hard pass
- Not even useable as a first draft
- App Support doesn't exist
- Technical support doesn't support the app
- App support link takes you to same people
- Issue still exists
- Great source of outdated info
- Almost no information from AI about upcoming trips
- Just past ones
- App doesn't sync
- Have to manually add trips
- Not use the app
- Deleted it
- Reported to FCM months ago
- Nothing they can do
- SSO doesn't work
- Sends me to a browser for login
- Never goes back to the app
- Don't have a PW for the app/FCM other than SSO
- Can't use the app
- App isn't working
- Won't let you book a flight
- Automatically takes you to a web page
- Opens app back to same option
- Over and over again
- FMC is very poorly done
- Slow, confusing, low quality
- Clutters up the screen
- Cannot register no matter what
- Cannot access the app
- Password registration does not work
- Cannot achieve access
- App is a joke
- Just a web page launcher
- Amateurs
- Developers are a joke
- Want to go back to Egencia/Expedia
- White background app launches
- Click 'book', launches mobile browser
- Basically a shortcut
- Couldn't cope with finding hotels
- Weird overlay with blank buffering placeholders
- Sorrrentos spinners
- Browser locked up
- Lose patience
- Force close chrome mobile
- Quit your jobs
- Out of your league
- The worse travel platform app I have ever used
- Doesn't retain login credentials
- Doesn't support touchID/faceID
- Flight itinerary doesn't come with important info
Requested features
7 requests- Copy Concur's list display and scrolling
- Allow password creation and Face ID sign-in
- Implement Face ID login
- Implement Single Sign-On (SSO) that works
- Improve app's ability to retain login credentials
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- Add support for Touch ID/Face ID
- Include important flight itinerary info like booking reference and cost
In-app purchases
Serko Mobile
- Premium Subscription1 Month trial$18.991 Year
FCM Platform
No in-app purchases
Questions
Is Serko Mobile free?
Is FCM Platform free?
Do Serko Mobile or FCM Platform have ads?
Which is updated more often, Serko Mobile or FCM Platform?
Other comparisons
