Ooma Office vs Enterprise SMS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ooma Office
This app allows small businesses to make and receive calls using their office phone number from anywhere. It offers features like a virtual receptionist, call transfers, and voicemail management, ensuring a professional image and never missing a client call. It can be used over Wi-Fi, even internationally, to avoid roaming charges.
- Virtual receptionist
- Extension dialing
- Call conferencing
- Music-on-hold
- Voicemail management
- Call transfers
- Wi-Fi calling
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Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone. Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions. BE PROFESSIONAL Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work. NEVER MISS A CALL The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension. ACCESS YOUR ACCOUNT Check voicemail and update your account preferences from the app. KEEP CONNECTED ON THE GO Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail. TALK ON WI-FI Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges. HAVE A QUESTION? We are happy to hear your feedback or help you solve any Ooma Office issues. Email us at mobile-feedback@ooma.com for feedback on the app or call us at 888-711-6662 for customer support. ***** IMPORTANT NOTICES - PLEASE READ ***** Use of the Ooma Office application requires iOS version 11.0 or later and an Ooma Office account. If you do not have an Ooma Office account, you WILL NOT be able to use the application. This app is not compatible with the Ooma Telo or Ooma Hub. Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.
Enterprise SMS
This app allows businesses to send and receive SMS messages using their existing desk phone number on iOS devices. It syncs messages across desktop and mobile, and integrates with your native address book for easy contact management.
- Send and receive SMS using business line
- Message sync between desktop and app
- Search contacts and send messages
- Add new contacts to address book
- Intuitive interface for iOS devices
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Vonage Enterprise SMS is a messaging solution available on iPhone and iPad. By adding the Vonage Enterprise SMS app to an iOS device (optimized for iPhone), users can enjoy the convenient and intuitive interface for sending and receiving SMS using the same phone number as your desk phone. … ***************************************************************************** Note: To use this app you will need the business service provided by Vonage. Please contact Vonage at 1.844.324.0340 for details. ***************************************************************************** Instant Messaging using your business line - Instantly send and receive messages while keeping message in sync between desktop and app - Search contacts and send messages to a known contact in your native address book or send to a new phone number - Add a new contact to your native address book when you receive text message from a number not in your address book
Screenshots
Verdict
The clearest difference is rating: Ooma Office at 4.9 against Enterprise SMS's 4.0. Ooma Office also leads on ratings volume (9.5K vs 2) and update cadence (every 6 weeks vs every 5 months). Enterprise SMS's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ooma Office holds the better App Store score, 4.9 against 4.0. That said, the two scores are not equally well evidenced: Ooma Office has 9.5K ratings behind it against 2, so its average is the more settled of the two.
Ooma Office ships an update every 6 weeks, Enterprise SMS every 5 months. The most recent releases landed on October 24, 2026 and September 15, 2026 respectively.
| Parameter | Ooma Office | Enterprise SMS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (9.5K ratings) — better | 4.0 (2 ratings) |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 9.5K — better | 2 |
| Update frequency | Every 6 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 220 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | Ooma Inc. | Vonage |
Customer experience
Ooma Office
Enterprise SMS
Bugs and requests
Ooma Office
Reported bugs
3 issues- Login issues and account verification problems
- Inconsistent call handling across devices
- Voicemail and text message delivery failures
Requested features
4 requests- Ability to block callers
- Improved SMS/MMS functionality
- More customization options
- Seamless integration between desktop and mobile
Enterprise SMS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ooma Office
No in-app purchases
Enterprise SMS
No in-app purchases
Questions
Is Ooma Office free?
Is Enterprise SMS free?
Which has better reviews, Ooma Office or Enterprise SMS?
Do Ooma Office or Enterprise SMS have ads?
Which is updated more often, Ooma Office or Enterprise SMS?
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