Ooma Office vs DearDoc
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ooma Office
This app allows small businesses to make and receive calls using their office phone number from anywhere. It offers features like a virtual receptionist, call transfers, and voicemail management, ensuring a professional image and never missing a client call. It can be used over Wi-Fi, even internationally, to avoid roaming charges.
- Virtual receptionist
- Extension dialing
- Call conferencing
- Music-on-hold
- Voicemail management
- Call transfers
- Wi-Fi calling
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Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone. Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions. BE PROFESSIONAL Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work. NEVER MISS A CALL The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension. ACCESS YOUR ACCOUNT Check voicemail and update your account preferences from the app. KEEP CONNECTED ON THE GO Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail. TALK ON WI-FI Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges. HAVE A QUESTION? We are happy to hear your feedback or help you solve any Ooma Office issues. Email us at mobile-feedback@ooma.com for feedback on the app or call us at 888-711-6662 for customer support. ***** IMPORTANT NOTICES - PLEASE READ ***** Use of the Ooma Office application requires iOS version 11.0 or later and an Ooma Office account. If you do not have an Ooma Office account, you WILL NOT be able to use the application. This app is not compatible with the Ooma Telo or Ooma Hub. Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.
DearDoc
Enhance your business with an AI chatbot that guides website visitors and converts them into appointments. Manage reviews, engage leads through two-way texting, and utilize an AI autodialer to connect with potential patients instantly. Display testimonials and track key metrics with an all-in-one dashboard.
- AI-powered website chatbot
- Automated lead nurturing
- Two-way text communication
- AI autodialer for immediate lead connection
- Review management and generation
- Testimonial display
- All-in-one analytics dashboard
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AI Chat - DearDoc places an artificial intelligence on your website to guide patients, and ultimately convert them into an appointment. Our AI is trained in being a 24 hour 7 day a week salesperson for your office, helping people make the right decision on coming to you over your competitors. Review Management - easily manage and gain more reviews. More 5-star reviews = more customers. Our review generator will help get you 5-star reviews on Google, while also protecting you from any negative reviews. Easily send review requests to your patients on the go! Two-way text communication - we’ve built an all-in-one solution for you to capture leads, and nurture them. Our automated system will continue to reach out to new or existing patients on your behalf, to close the loop and get them into your office. Your patients will LOVE that they can get in touch with you via text message! AI Autodialer - by calling a potential new patient more than 5 minutes after they submitted their information on your site, you lose the chance of them scheduling with you by 80%. Imagine if you could hire a team full time, 24/7 who would call the leads that come in online, to ensure they go to you over a competitor. Meet the DearDoc AI Autodialer. For the first time ever, we’ve created AI that automatically syncs you up with your patient. When a lead comes in, it calls your practice, and asks if you would like to be connected. If your staff says yes, the AI will start calling the patient, and now you guys are connected! Testimonial Displayer - 91% of patients trust online reviews as much as a personal recommendation from a friend or family member. Put your best foot forward with DearDoc’s Testimonial Displayer - where we have all your 5-star reviews displayed on your website, so no matter how someone finds you, they’ll see all the great things people have said about you. All-in-one Dashboard - We give you all the metrics and analytics you need in one place. You’ll know which patients have been reached out to, which ones have scheduled, and which ones have come back a 2nd or 3rd time. All the data is clearly displayed, and you have the insights you need to make great decisions.
Screenshots
Verdict
The clearest difference is rating: Ooma Office at 4.9 against DearDoc's 3.3. Ooma Office also leads on ratings volume (8.9K vs 12) and update cadence (every 5 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ooma Office holds the better App Store score, 4.9 against 3.3. That said, the two scores are not equally well evidenced: Ooma Office has 8.9K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 51% of Ooma Office's written reviews are positive against 33% of DearDoc's.
Ooma Office ships an update every 5 weeks, DearDoc every 5 months. The most recent releases landed on September 23, 2026 and September 14, 2026 respectively.
| Parameter | Ooma Office | DearDoc |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (8.9K ratings) — better | 3.3 (12 ratings) |
| Positive reviews | 50.6% of reviews — better | 33.3% of reviews |
| Number of ratings | 8.9K — better | 12 |
| Update frequency | Every 5 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 220 MB | 314 MB |
| Age rating | 4+ | 4+ |
| Developer | Ooma Inc. | DearDoc, Inc |
Customer experience
Ooma Office
DearDoc
Bugs and requests
Ooma Office
Reported bugs
3 issues- Login issues and account verification problems
- Inconsistent call handling across devices
- Voicemail and text message delivery failures
Requested features
4 requests- Ability to block callers
- Improved SMS/MMS functionality
- More customization options
- Seamless integration between desktop and mobile
DearDoc
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ooma Office
No in-app purchases
DearDoc
No in-app purchases








