Comparison

DC311 vs Monday+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DC311

Access DC government services, numbers, and information through a unified platform. This app serves as a central point for constituents, residents, and visitors seeking assistance and details about city resources.

Highlights
  • Access DC government services
  • Find DC government numbers
  • Get DC government information
  • One-stop service experience
  • Information for residents and visitors
Features
Read full description

The Office of Unified Communications’ (OUC) 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for DC government services, numbers and information .

About

Monday+

Features
Read full description

Discover the amenities, experiences, and people that make up your building. Attend, save, exercise, eat, learn, connect - all on the go. Love where you work!

Screenshots

DC3114 screens
Monday+4 screens

Verdict

The call

DC311 and Monday+ are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

DC311 ships an update every 2 months, Monday+ every 3 weeks. The most recent releases landed on September 19, 2026 and September 16, 2026 respectively.

ScorecardNo meaningful differences
DC311 versus Monday+: the parameters behind the verdict, then further details
ParameterDC311Monday+
PriceFreeFree
Rating1.3 (62 ratings) — better—
Positive reviews1.0% of reviews—
Number of ratings62 — better—
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size52 MB94 MB
Age rating4+12+
DeveloperGovernment of the District of ColumbiaMonday Properties Services, LLC

Bugs and requests

DC311

Reported bugs

571 issues
  • App freezes at location screen
  • App freezes on map page
  • App freezes when trying to submit a service request
  • App freezes on loading screen
  • App crashes at various points
Show 566 more
  • App crashes when switching apps
  • App crashes when opening a submitted request
  • App crashes when trying to submit a request
  • App crashes frequently
  • Login screen freezes
  • Login issues
  • Login hangs after submitting credentials
  • Login does not work
  • Cannot log in
  • App does not open
  • App no longer opens for logged in users
  • App hangs on a white screen after login
  • App hangs after logging in
  • App spins forever on submission
  • App crashes or doesn't open
  • App resets or loses current status
  • App logs you out after each use
  • App logs out frequently
  • App requires re-login each time
  • App asks for extraneous data
  • App prevents selection of locations without a specific address
  • App glitches at address entry
  • App glitches out
  • App takes forever to open
  • App is slow
  • Submit button is grayed out
  • Error messages when submitting
  • App returns errors when submitting
  • App doesn't work
  • App is unusable
  • App is unstable
  • App is clunky
  • App is brittle
  • App is slow
  • App is unresponsive
  • App is difficult to use
  • App is poorly implemented
  • App is a wrapper for website with backend problems
  • App has backend problems
  • App UI is bad/not setup well for mobile
  • App UI is clunky
  • App UI is terrible
  • App UI is poor
  • Map interface doesn't work
  • Submission interface is clunky
  • Comment functionality removed
  • Closed tickets don't update
  • Geolocation overrides manual address
  • App crashes and reboots phone
  • App doesn't remember login
  • App doesn't save drafts
  • App doesn't save service requests in history
  • App has elementary UI/UX issues
  • App has no user feedback on submission errors
  • App has no help feature
  • App has redundant pop-up reminders
  • App has no Touch ID/fingerprint access
  • App has no place for residential parking enforcement
  • App has slow response time
  • App has poor responsiveness
  • App has issues with dragging cursor
  • App has issues with typeface size
  • App has issues with privacy policy acceptance
  • App has issues with repeated information entry
  • App has issues with lost data
  • App has issues with services removed
  • App has issues with location/address entry
  • App has issues with screen sliding
  • App has issues with menu items outside tappable area
  • App has issues with map view
  • App has issues with menu taking up screen
  • App has issues with recent requests list
  • App has issues with login verification
  • App has issues with chat function
  • App has issues with category completeness
  • App has issues with phone number repetition
  • App has issues with photo upload prompts
  • App has issues with location selection
  • App has issues with address entry
  • App has issues with submitting tickets
  • App has issues with resolution accuracy
  • App has issues with accountability
  • App has issues with basic city services
  • App has issues with glitches
  • App has issues with error messages
  • App has issues with wasted taxpayer dollars
  • App has issues with no reason to use
  • App has issues with developers breaking it
  • App has issues with freezing halfway through submission
  • App has issues with being hopeless
  • App has issues with being embarrassing
  • App has issues with not caring
  • App has issues with location not working
  • App has issues with repeating questions
  • App has issues with no oversight
  • App has issues with went from bad to worse
  • App has issues with programming by monkeys
  • App has issues with basic common sense
  • App has issues with used to work great
  • App has issues with don't bother
  • App has issues with absolutely sucks
  • App has issues with fix it
  • App has issues with worst it can not fix on your location
  • App has issues with unusable
  • App has issues with bare functional
  • App has issues with huge disappointment
  • App has issues with compared to previous versions
  • App has issues with flickering with random address
  • App has issues with guessing address
  • App has issues with no longer opens
  • App has issues with pretty terrible
  • App has issues with cannot complete basic service request
  • App has issues with worst of old DC
  • App has issues with works first time but then need to delete and reinstall
  • App has issues with non functional
  • App has issues with never opens
  • App has issues with frequently impossible
  • App has issues with super buggy
  • App has issues with super annoying
  • App has issues with worst app in history of App Store
  • App has issues with absolutely worthless app
  • App has issues with hate dc 311
  • App has issues with honestly disgraceful app
  • App has issues with literally the worst app
  • App has issues with completely useless 95% of the time
  • App has issues with please fire your developers and start over
  • App has issues with stalls on location page
  • App has issues with wastes time uploading photos
  • App has issues with currently not working
  • App has issues with frozen on 311 screen
  • App has issues with constantly crashes/won’t open
  • App has issues with splash screen
  • App has issues with forces to use website
  • App has issues with commendable idea
  • App has issues with gone from reliable to freezing up regularly
  • App has issues with downright dysfunctional
  • App has issues with crashes when switching apps
  • App has issues with forcing to log-in each time
  • App has issues with requests closed without any resolution
  • App has issues with no functionality
  • App has issues with no accountability
  • App has issues with app used to work well for me
  • App has issues with stopped working
  • App has issues with download and make one request, then stops working
  • App has issues with delete and re-install
  • App has issues with stops opening again
  • App has issues with happens on both iPad and iPhone
  • App has issues with website fortunately still works
  • App has issues with given up on the app
  • App has issues with app fails in location search
  • App has issues with no way to take you back to the 311 request
  • App has issues with must close and restart the app
  • App has issues with app has become non-functional
  • App has issues with stopped working in late 2025
  • App has issues with can’t get past splash screen
  • App has issues with can’t get through all choice screens to submit
  • App has issues with previous app is mainly a wrapper for website
  • App has issues with backend problems
  • App has issues with asks to login almost each time
  • App has issues with takes a while to verify password
  • App has issues with asks for extraneous data
  • App has issues with prevent selection of locations without a specific address
  • App has issues with no building there’s no address
  • App has issues with it's just not working anymore?
  • App has issues with what happened
  • App has issues with freezes anytime I try to submit a request
  • App has issues with please fix the login issue
  • App has issues with it's been over a year of this app not working
  • App has issues with please fix the login issue!
  • App has issues with it just spirals
  • App has issues with shame
  • App has issues with this is a shameful app
  • App has issues with dc - do better
  • App has issues with almost nothing works properly
  • App has issues with poor and incomplete functionality
  • App has issues with chat function doesn’t work at all
  • App has issues with categories for service request are not complete
  • App has issues with pretty useless
  • App has issues with still ended up having to call 311
  • App has issues with what I’ve needed is not available on the app
  • App has issues with very buggy
  • App has issues with great concept and UI
  • App has issues with can’t create a new request without taking a photo
  • App has issues with would like to see a list menu of new requests types
  • App has issues with map view is not optimized for mobile
  • App has issues with menu takes up more than half of the top screen
  • App has issues with “view recent requests” list stuck with a spinner and never loads
  • App has issues with horrible, horrible
  • App has issues with took a janky app that was functional and broke it
  • App has issues with recent "update"
  • App has issues with unusable
  • App has issues with unstable
  • App has issues with crashes every time you try to open a request
  • App has issues with rendering it useless
  • App has issues with can’t even log in
  • App has issues with this app is useless
  • App has issues with try to log in and am met by a spinning loading wheel
  • App has issues with never goes away
  • App has issues with dc government is explicitly telling you they don’t care
  • App has issues with no longer can login
  • App has issues with entering user id and password results in empty screen with spinning wheel
  • App has issues with guest mode still works
  • App has issues with every entry is from scratch
  • App has issues with no update in a year
  • App has issues with app seems to have been abandoned
  • App has issues with shame as this app has right idea poorly executed
  • App has issues with every app can be improved with a little attention
  • App has issues with crashes, or never opens
  • App has issues with awful
  • App has issues with thanks for failing at another service
  • App has issues with Bowser
  • App has issues with what junk
  • App has issues with reading the bad reviews
  • App has issues with decided to go ahead and give it a try anyway
  • App has issues with surely it will be faster than calling 311
  • App has issues with wrong
  • App has issues with entered all of the information for my book trash collection request
  • App has issues with got to the point of putting my contact information in
  • App has issues with the app seemed to just freeze
  • App has issues with it would not accept my contact information apparently
  • App has issues with it would be better for DC to simply get rid of this app altogether
  • App has issues with people don’t waste their time with it
  • App has issues with login hangs
  • App has issues with can no longer log in
  • App has issues with would much rather use this app than the website
  • App has issues with I can’t even log in anymore
  • App has issues with this app wasn’t efficient to begin with
  • App has issues with having to re-enter your address info despite having a completed profile
  • App has issues with now I can’t even log in
  • App has issues with for shame, Mayor Bowser
  • App has issues with really slow to use
  • App has issues with app is mainly a wrapper for website
  • App has issues with backend problems
  • App has issues with front end app now asks to login almost each time
  • App has issues with takes a while to verify password
  • App has issues with on putting in requests it often asks for extraneous data
  • App has issues with also prevent selection of locations without a specific address
  • App has issues with if there’s no building there’s no address
  • App has issues with needs work
  • App has issues with this app is an important tool for residents to access city services
  • App has issues with it is clunky
  • App has issues with it freezes up whenever I log into my account
  • App has issues with this does not keep me from submitting requests
  • App has issues with they take much longer
  • App has issues with it is harder to check the status
  • App has issues with they are not tied to my account
  • App has issues with app no longer opens for logged in users
  • App has issues with this app used to be convenient
  • App has issues with it no longer opens for users who choose to be in a logged in state
  • App has issues with what’s the point
  • App has issues with something else about DC that’s broken
  • App has issues with ugh
  • App has issues with can’t even log in anymore
  • App has issues with despite deleting and reinstalling
  • App has issues with this issue has persisted for months (at least)
  • App has issues with never mind all the other design/process issues with the app
  • App has issues with many the same with the full web site experience
  • App has issues with it’s all built on a Salesforce template with no meaningful maintenance or refinement
  • App has issues with but as it stands, Apple should force this out of the App Store
  • App has issues with it’s defective from the get go now
  • App has issues with works as guest only
  • App has issues with login doesn’t work
  • App has issues with it just hangs after submitting the login information
  • App has issues with that said, it works on guest mode
  • App has issues with it would be nice for login to work and have your contact/address information stored
  • App has issues with app does not let users log on
  • App has issues with to can register, but then you cannot log in
  • App has issues with could be good, if they cared
  • App has issues with the concept is good but the implementation is poor
  • App has issues with logins were broken about a month ago and are still down
  • App has issues with many categories of request aren’t in the system
  • App has issues with anything related to DGS such as parks and playgrounds
  • App has issues with or require you to know how DC government works internally
  • App has issues with for example, if a tree is down on a road or sidewalk, you put it in under tree inspection
  • App has issues with even though the description doesn’t sound appropriate
  • App has issues with login broken
  • App has issues with the app is pretty unresponsive
  • App has issues with the login functionality recently stopped working
  • App has issues with the app just hangs on a white screen
  • App has issues with needs an update badly
  • App has issues with this is a terrible app
  • App has issues with great premise but entirely botched execution
  • App has issues with service requests often ask for the same information more than once
  • App has issues with including contact info already included on the users profile
  • App has issues with app constantly logs me out
  • App has issues with despite checking "keep me logged in"
  • App has issues with requires that I log back and reset app permissions
  • App has issues with login issues
  • App has issues with there’s no app support
  • App has issues with app does not stay logged in
  • App has issues with inconsistent and problems
  • App has issues with depending on the service you have to enter more or less info
  • App has issues with some is crazy like illegal parking
  • App has issues with it asks for your phone number and then confirms your phone number and contact info on the next page
  • App has issues with why
  • App has issues with meanwhile it requires logging in each time you open the app
  • App has issues with can’t submit a request - screen doesn’t advance
  • App has issues with in trying to submit any sort of request such as bulk trash collection
  • App has issues with you get as far as selecting your location
  • App has issues with but then can’t proceed because there’s no way to advance the screen
  • App has issues with you’re simply stuck on “location” but can’t advance to “details.”
  • App has issues with what a waste
  • App has issues with totally pointless app
  • App has issues with geolocation override needed
  • App has issues with when you take a picture of the issue, the photo geolocation overrides the actual address entered into the issue details
  • App has issues with the geolocation of the photo can be significantly different from the actual issue address
  • App has issues with for example across the street or on an opposite corner of an intersection
  • App has issues with please implement an additional option to accept the photo geolocation address or the address manually entered into the issue details
  • App has issues with corrupted phone
  • App has issues with did not slay
  • App has issues with downloaded the app to try to submit a request
  • App has issues with the app crashed and then made my phone reboot
  • App has issues with after rebooting, no videos would play on the phone
  • App has issues with the phone would continually reboot randomly
  • App has issues with I had to try to restore my iPhone to factory settings
  • App has issues with be fail
  • App has issues with app does not slay
  • App has issues with do not download
  • App has issues with this is the best DC can do?
  • App has issues with this app constantly fails when you get to the point to submit a ticket
  • App has issues with "an error occured, please resubmit or call 311"
  • App has issues with submit button grayed out
  • App has issues with the submit button for a request is always grayed out
  • App has issues with even when every field is complete
  • App has issues with so you can’t use the app
  • App has issues with and have to call
  • App has issues with very annoying
  • App has issues with I think they cut me off!
  • App has issues with submitted several items the first day I downloaded the app
  • App has issues with it hasn’t worked since
  • App has issues with just say request can’t be submitted at this time
  • App has issues with kind of sus…
  • App has issues with does not work
  • App has issues with update 2/2022
  • App has issues with app still stinks
  • App has issues with unreliable
  • App has issues with always returns errors when I try to submit
  • App has issues with can’t submit a case
  • App has issues with also the app is very slow
  • App has issues with the website does work though
  • App has issues with works. can’t complain yet…
  • App has issues with I’m not sure what all these negative reviews are complaining about
  • App has issues with I opened the app, searched for yard waste, filled out all the necessary info, and it shot me a confirmation email
  • App has issues with now…whether they actually show up is another matter entirely
  • App has issues with but using the app itself was pretty seamless
  • App has issues with the slight exception of setting up an account
  • App has issues with I don’t particularly care about that part
  • App has issues with as long as the services I pay exorbitant taxes to fund actually take care of my issues
  • App has issues with worst app I’ve ever used
  • App has issues with for anything
  • App has issues with wish I could give it 0 stars
  • App has issues with took me 18 minutes to log a request
  • App has issues with it makes you enter your address several times
  • App has issues with kept crashing
  • App has issues with had to reload app a few times
  • App has issues with clunky
  • App has issues with why on earth did you stop using See Click Fix?
  • App has issues with also, would have been very helpful if DC had informed residents it was no longer using See Click Fix
  • App has issues with I actually had to Google to find out
  • App has issues with doesn’t work any more
  • App has issues with used to be able to submit requests here
  • App has issues with but now just get error messages
  • App has issues with never works!!! useless
  • App has issues with this piece of garbage app makes you go through the whole process of loading all the information
  • App has issues with and then submitting doesn’t even work
  • App has issues with this has been a constant issue for years
  • App has issues with and DC government doesn’t fix
  • App has issues with because they don’t actually want to deal with 311 requests
  • App has issues with so it’s easier just to have an app that doesn’t even work
  • App has issues with terrible, please user test and fix ASAP
  • App has issues with it looks good and seems like it should work well
  • App has issues with but there are so many elementary user interface and experience issues
  • App has issues with it seems like it was designed in haste for someone’s computer science final project
  • App has issues with and published in the app store without doing any beta testing
  • App has issues with having to re-enter basic profile information
  • App has issues with losing data because it won’t save a draft
  • App has issues with failing to accept a submission without any user feedback as to why
  • App has issues with and many other issues
  • App has issues with the old version seemed to work well enough
  • App has issues with did the basics
  • App has issues with this is simply terrible and highly frustrating
  • App has issues with because we residents really NEED it to work
  • App has issues with useless
  • App has issues with I downloaded this hoping there had been improvements since the last review
  • App has issues with not only is it difficult to use
  • App has issues with but even when you get through the entire process at the end you will get a message that an error occurred
  • App has issues with and to CALL 311 instead
  • App has issues with what is the point?
  • App has issues with does. not. work.
  • App has issues with the app produces an error message each time a request is submitted
  • App has issues with can’t put in service requests
  • App has issues with doesn’t work
  • App has issues with nice idea but what use is it when no one responds
  • App has issues with the app is nice and slick
  • App has issues with but what is the use when you open a ticket for parking enforcement
  • App has issues with and it's closed 2 days later with no action taken
  • App has issues with I've done this multiple times with the same end result
  • App has issues with ticket closed no action taken
  • App has issues with needed to be tested before releasing
  • App has issues with it’s really slow
  • App has issues with the login system is just sad
  • App has issues with about 90% of the time it’ll log you out
  • App has issues with so you have to wait for it to very slowly log in
  • App has issues with and sometimes it’ll incorrectly say that your password is wrong
  • App has issues with I use a password manager so I know it’s a backend server problem
  • App has issues with it should remember request types you use regularly
  • App has issues with so you don’t have to search every time
  • App has issues with the “did you attach a photo?” nag question should be skipped when you upload a photo
  • App has issues with complete garbage
  • App has issues with this app is a great example of just how terrible government-run digital services can be
  • App has issues with the list of nuisances you can report is long yet strangely limited
  • App has issues with there’s no way to report a blocked sidewalk, for example
  • App has issues with which is something that should be a no brainer when the user obviously has the technology to snap and upload a quick picture
  • App has issues with services they do let you report are sometimes confusing
  • App has issues with written in Public Works jargon with no description of what they mean
  • App has issues with there’s literally one just listed as “test”
  • App has issues with which I assume means “... my nerves.”
  • App has issues with the long processing times they report
  • App has issues with make you wonder why you even bothered in the first place
  • App has issues with if your city government can’t bother to care, why should you?
  • App has issues with this entire experience was obviously not developed with the user in mind
  • App has issues with not even 3rd or 4th in mind
  • App has issues with it’s Byzantine
  • App has issues with apathetic
  • App has issues with useless
  • App has issues with a complete mess
  • App has issues with so it’s the perfect reflection of your DC municipal government
  • App has issues with no longer works
  • App has issues with tickets no longer submit after upgrading to iOS 13.3
  • App has issues with UI is bad / not setup well for mobile
  • App has issues with would be great if it worked
  • App has issues with I thought maybe the interface being hard to use would be it’s only issue
  • App has issues with but it also crashes when trying to report something
  • App has issues with rendering the app useless
  • App has issues with poor execution
  • App has issues with this app is a step backwards from the SeeClickFix app it replaces
  • App has issues with the UI is pretty poor
  • App has issues with some menu elements are outside of the tappable area on my iPhoneX
  • App has issues with map functionality also needs work
  • App has issues with also it would be great if comment functionality was added back
  • App has issues with previously you could add new comments on a submitted ticket
  • App has issues with as far as I can tell, that is no longer an option
  • App has issues with side note, closed tickets don’t appear to update in the app
  • App has issues with not sure if this is the app’s fault or just the laziness of DC 311 not closing out tickets
  • App has issues with I have several that have been open forever
  • App has issues with app never works
  • App has issues with hate that when you call 311, they tell you that you can use the app but it doesn’t work
  • App has issues with every time I’ve tried to submit a request, it says try later or call 311
  • App has issues with what’s the point!?!?
  • App has issues with difficult
  • App has issues with got the hang of maneuvering through the old 311 App
  • App has issues with & now the “improved” version that is too difficult to simply put in a request!
  • App has issues with come on guys
  • App has issues with we are helping the city
  • App has issues with are you seriously trying to force us back to calling?!
  • App has issues with useless
  • App has issues with registration doesn’t work worth beans
  • App has issues with font size is too small
  • App has issues with extremely poor responsiveness when it works at all
  • App has issues with total waste of time
  • App has issues with a waste
  • App has issues with failure 100%
  • App has issues with why why
  • App has issues with goodwill
  • App has issues with app needs updating and improvements
  • App has issues with I agree with the previous reviewer!!
  • App has issues with does anyone from 311 keeps up with this app?
  • App has issues with seeing my issues are very similar to the one before me dating back several months!!
  • App has issues with this is a step backwards
  • App has issues with I’m not quite sure how you could make a worse version of the 311 app but DC govt figured out a way:
  • App has issues with map interface doesn’t work
  • App has issues with no ability to designate on a map outside of typing in physical address
  • App has issues with submission interface is clunky
  • App has issues with doesn’t allow dynamic scrolling
  • App has issues with please update this soon!
  • App has issues with broken
  • App has issues with this app desperately needs some TLC
  • App has issues with I’m completely unable to submit 311 requests through the app
  • App has issues with I just get error messages
  • App has issues with and sometimes I can’t even get all the way to the end of the request without the app crashing
  • App has issues with or the “continue” button being grayed out
  • App has issues with shouldn’t have to log in every time I want to report an issue
  • App has issues with the app requires you to log into your account each time you need to report an issue
  • App has issues with it should stay logged in or allow for fingerprint access
  • App has issues with good idea but needs work
  • App has issues with I like the idea of being able to submit a request for DC Services online
  • App has issues with but this app needs some serious tweaking
  • App has issues with first there is not fingerprint access
  • App has issues with next, it requires you to fill in all your contact data for each request
  • App has issues with even though you have a completed profile, which is ridiculous and wastes time
  • App has issues with the App also does not save all of your service requests in your history section
  • App has issues with like the original app
  • App has issues with which requires you to have to track it separately to be able to follow up on your issues
  • App has issues with additionally, the reported comments from DC Service Reps rarely show up explaining what actions were taken
  • App has issues with and why closed with no apparent action
  • App has issues with and last but not least, some of the services available for reporting under the original app were removed from this newest version
  • App has issues with i.e. being able to report overgrown yards in vacant houses
  • App has issues with hopefully changes will be made to improve this app
  • App has issues with really bad
  • App has issues with not sure how developers could take a mediocre app and make it worse
  • App has issues with but some problems at front end
  • App has issues with type face is incredibly small and hard to read, especially login
  • App has issues with no Touch ID login
  • App has issues with and you have to login each time (does save name/password)
  • App has issues with accept a privacy policy each time allowing access to all data!!
  • App has issues with which data?
  • App has issues with why data that’s not relevant to city services
  • App has issues with despite saving contact info in profile it asks you to fill in contact info each time when submitting service request
  • App has issues with failed the basics
  • App has issues with new APP lists ALL the city’s citizen requests, instead of my request
  • App has issues with (even after downloading new APP and choosing new password as instructed)
  • App has issues with this is a basic fail in that the developer did not test or did not care or did not understand the functions
  • App has issues with AS WELL the Mayor’s office in charge of the service did not have its responsible staffers test the APP
  • App has issues with really sad that DC staff allowed themselves to be embarrassed by this fail on so many levels
  • App has issues with please try harder
  • App has issues with we depend on you and would like to be supportive
  • App has issues with brittle, clunky, and slow
  • App has issues with just call 311
  • App has issues with this app is really, really, really hard to use
  • App has issues with it is extremely picky about entering a service location or address
  • App has issues with even for cases where this should not be necessary
  • App has issues with honestly you are better off just calling the number or making an online request through a proper website
  • App has issues with horrible app
  • App has issues with I think the point is to have people so frustrated using the app they stop complaining
  • App has issues with wow
  • App has issues with a light touch and the screen slides to the right
  • App has issues with and then you have to start over
  • App has issues with get better!!
  • App has issues with app doesn’t allow you to save your sign-in and/or password
  • App has issues with you have to put it in every time
  • App has issues with under request, no place for “residential parking enforcement”
  • App has issues with one can’t submit a request to have 1 or more vehicles ticketed
  • App has issues with due to 1. no residential parking pass, 2. non ward RP, 3. out of state, no RP pass
  • App has issues with response time is very slow
  • App has issues with terrible UI
  • App has issues with when i drag the cursor in a text field, it shows the view underneath in the zoom window
  • App has issues with i can’t see he text in which i am trying to reposition the cursor!
  • App has issues with bad app to get bad city services
  • App has issues with 90% of the time I try to submit a problem from this app it just spins forever
  • App has issues with the app won’t save a draft
  • App has issues with so you have to go through the entire submission process every time this happens
  • App has issues with I suggest taking pictures and submitting when you get to a desktop
  • App has issues with even when the submission works, most of the time 311 just closes the request with either zero comments or cryptic comments that don’t make sense
  • App has issues with I’m guessing the city keeps this app around as a placebo
  • App has issues with great in theory, not always in practice
  • App has issues with when the app is working, I’ve successfully submitted service requests that have all been resolved to my satisfaction
  • App has issues with however, 90% of the time the app crashes
  • App has issues with or after I try to submit a request, it just spins
  • App has issues with I have no idea where to submit a support request either
  • App has issues with since there’s no help feature on the app
  • App has issues with nice idea, clunky implementation
  • App has issues with stop advertising the app inside the app!!
  • App has issues with I already have it, I don't need the announcement every time I go to the app home screen
  • App has issues with clunky navigation
  • App has issues with very difficult to locate sub menu items
  • App has issues with why can't I stay logged in?
  • App has issues with very frustrating to have to login every time I check on the status of a request
  • App has issues with good idea but poorly implemented
  • App has issues with app requires to log in each time, even on personal devices
  • App has issues with should remember user, else point of app useless
  • App has issues with once app is installed, pop up window appears each time when app is opened, reminding user than there is an app
  • App has issues with entirely redundant as when app is opened, app is obviously already installed
  • App has issues with crashes frequently
  • App has issues with great idea and city is very responsive
  • App has issues with thank you!
  • App has issues with unfortunately, the app was done by a hobbyist

Requested features

14 requests
  • Fix the app
  • Improve the app
  • Add comment functionality back
  • Implement fingerprint access
  • Allow users to stay logged in
Show 9 more
  • Remember request types
  • Add residential parking enforcement category
  • Implement geolocation override option
  • Improve map functionality
  • Add dark mode
  • Add advanced analytics dashboard
  • Allow saving drafts
  • Provide user feedback on submission errors
  • Add support request feature

Monday+

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DC311

No in-app purchases

None

Monday+

No in-app purchases

Questions

Is DC311 free?
DC311 is free to download, with no in-app purchases.
Is Monday+ free?
Monday+ is free to download, with no in-app purchases.
Do DC311 or Monday+ have ads?
Neither DC311 nor Monday+ shows ads.
Which is updated more often, DC311 or Monday+?
DC311 ships an update every 2 months, and Monday+ every 3 weeks. Most recently, DC311 was updated on September 19, 2026 and Monday+ on September 16, 2026.

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