Unable to submit tickets
The app was fine for years and now I’m unable to get past the point of entering my address. I’m unable to submit any tickets through the app now. I hope it’s fixed soon.
Was great - Please fix bug
Freezes half way through trying to submit a service request
Hopeless
After many months, the app still does not work. Amateurish and embarrassing. It says something about a city government that cannot run a simple on-line reporting service - and defiantly does not care that it can’t do it!
Location not working
The location selection was not worked for months rendering it useless. I called 311 to report it. They don’t care. Ask mayoral candidates their plans for fixing the issues with 311
Went from bad to worse
This app must be programmed by a bunch of monkeys. Actually I take that back they could probably do a better job. It asks you a bunch of questions when you put tickets in. The majority of questions don’t stop repeating themselves. For example they ask you three times for your phone number. They asking you to upload a picture at the beginning but then ask you again later if you uploaded a picture. It seems like basic common sense is not one of their strong points. Recently, the app freezes on the Map page. Impossible to get past that. Like everything DC does, there seems to be no oversight or intelligence as to how it is done. The city is great at burning through money and this is just another example of misuse of taxpayer money.
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