Help Scout vs Honeybadger Mobile

Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience. Build stronger customer relationships through fast, personalized email support — simply log in and get to work! With the Help Scout app, you’ll be able to: • Navigate to any Help Scout mailbox with a tap • Access all conversations and handle those assigned to you • Reply to customers quickly with saved replies - you’ll look like a genius without even trying • Apply tags to categorize conversations or trigger automations like magic • Add notes to conversations to keep everyone in the loop, even in the remote-est location • Change conversation status with a single swipe • Keep conversations moving by assigning them to a team member or teams (Plus Plan only) • Apply custom fields to keep reporting data pristine (Plus Plan only)

Honeybadger Mobile is the best way for developers to keep track of the health of their applications while on the go. It’s not enough to just track errors and exceptions in your apps... With Honeybadger you get insightful reports to help identify and prioritize problems, plus the tools you need to fix them. And with the Honeybadger Mobile app, you can easily access all the information from your Honeybadger account to help you find and fix problems with your apps before your customers even notice. You'll get the breakdown of the error that happened, exactly where the bug is in your code, who was affected by the problem, and all the parameters, cookies, and session info from the time of the error.