Comparison

Beam Smart Presence vs Amazon Chime

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Beam Smart Presence

Control and navigate Beam or BeamPro telepresence robots remotely from your iPhone or iPad. This application allows for seamless operation of the telepresence system, enabling virtual presence in remote locations. Access detailed documentation and guides for optimal usage.

Highlights
  • Remote operation of Beam/BeamPro
  • iPhone and iPad compatibility
  • Telepresence system navigation
  • Access to pilot application
  • Documentation and guides
Features
Read full description

Operate a Beam or BeamPro telepresence system from an iPhone or iPad. Drive a Beam or BeamPro using the Beam Pilot Application (https://suitabletech.com/). More information can be found over at https://suitabletech.com/documentation/pilot-guide/.

About

Amazon Chime

This secure and user-friendly application facilitates online meetings, video conferencing, calls, and chat. It allows for easy content sharing and keeps your communications synchronized across all devices, enabling flexible work arrangements.

Highlights
  • Tap to join meetings
  • HD video conferencing
  • Visual meeting roster
  • Content sharing
  • Chat and chat rooms
  • Cross-device synchronization
Features
Read full description

Amazon Chime is a new communications service that transforms meetings and video calls with a secure, easy-to-use application that you can trust. With Amazon Chime, you can conduct online meetings, connect with video conferencing, call, chat, and share content easily, both inside and outside your organization. Amazon Chime is available on any device, and your meetings and conversations are always synchronized so that you can stay connected. Key Features: • Tap to join meetings – no more lengthy pin numbers • Video conference calls with high-definition video tiles • Easily control meetings with the visual roster • Tap to share content, view on any device • Chat and chat rooms, with attachments Amazon Chime frees you to work wherever you need to with a single app for all your communications needs. By using Amazon Chime, you agree to the AWS Customer Agreement (visit https://aws.amazon.com/agreement/), AWS Service Terms (visit https://aws.amazon.com/service-terms/), and AWS Privacy Notice (visit https://aws.amazon.com/privacy/). If you already have an AWS Customer Agreement, you agree that the terms of that agreement govern your installation and use of this product.

Screenshots

Beam Smart Presence3 screens
Amazon Chime4 screens

Verdict

The call

The clearest difference is rating: Amazon Chime at 2.6 against Beam Smart Presence's 1.8. Amazon Chime also leads on ratings volume (683 vs 17) and update cadence (monthly vs every 3 months). Beam Smart Presence's advantage is review sentiment (35% vs 21%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amazon Chime holds the better App Store score, 2.6 against 1.8. That said, the two scores are not equally well evidenced: Amazon Chime has 683 ratings behind it against 17, so its average is the more settled of the two. Written reviews complicate that: 35% of Beam Smart Presence's written reviews are positive against 21% of Amazon Chime's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Beam Smart Presence ships an update every 3 months, Amazon Chime monthly. The most recent releases landed on November 1, 2026 and November 8, 2026 respectively.

Scorecard4 real differences · 6 level
Beam Smart Presence versus Amazon Chime: the parameters behind the verdict, then further details
ParameterBeam Smart PresenceAmazon Chime
PriceFreeFree
Rating1.8 (17 ratings)2.6 (683 ratings) — better
Positive reviews35.3% of reviews — better21.1% of reviews
Number of ratings17683 — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size70 MB118 MB
Age rating4+17+
DeveloperSuitable TechnologiesAMZN Mobile LLC

Customer experience

Beam Smart Presence

All ratings17 ratings
Positive17.6%
Neutral0.0%
Negative82.4%
Written reviews17 reviews
Positive35.3%
Neutral0.0%
Negative64.7%

Amazon Chime

All ratings685 ratings
Positive35.5%
Neutral7.7%
Negative56.8%
Written reviews294 reviews
Positive21.1%
Neutral16.7%
Negative62.2%

Bugs and requests

Beam Smart Presence

Not enough reviews yet to summarise bugs or requests.

Amazon Chime

Reported bugs

5 issues
  • Frequent crashes and freezes
  • Microphone and audio issues
  • Inconsistent performance across devices
  • Notifications not working properly
  • Typing box issues on mobile

Requested features

6 requests
  • Dark mode option
  • Ability to edit/delete messages
  • Presence/status options
  • Apple Watch support
  • Better contact/room management
Show 1 more
  • Improved notifications

In-app purchases

None

Beam Smart Presence

No in-app purchases

None

Amazon Chime

No in-app purchases

Questions

Is Beam Smart Presence free?
Beam Smart Presence is free to download, with no in-app purchases.
Is Amazon Chime free?
Amazon Chime is free to download, with no in-app purchases.
Which has better reviews, Beam Smart Presence or Amazon Chime?
Amazon Chime is rated higher. Beam Smart Presence averages 1.8 out of 5 from 17 ratings, while Amazon Chime averages 2.6 from 683 ratings.
Do Beam Smart Presence or Amazon Chime have ads?
Neither Beam Smart Presence nor Amazon Chime shows ads.
Which is updated more often, Beam Smart Presence or Amazon Chime?
Beam Smart Presence ships an update every 3 months, and Amazon Chime monthly. Most recently, Beam Smart Presence was updated on November 1, 2026 and Amazon Chime on November 8, 2026.

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