NGSD vs CM Mobile NG

Computacenter’s NGSD mobile application underpins our ‘Enabling Users and their Business’ philosophy by digitizing the front end of your IT service desk, using an interactive and intuitive mobile app to ensure access from a range of tablets and mobile devices, anywhere at anytime. NGSD gives you access to IT support and information through a range of self serve options. It’s intuitive and easy to use, delivering a truly collaborative and agile approach to managing user support right across the contemporary workplace. You must be a NGSD registered user in order to use this application. Key Features • An application serving global and mobile IT users. • You can access IT support anytime, anywhere • Be empowered with instant knowledge to meet your needs • Your location is leveraged to present relevant information in local language • Proactive push ticket status and information such as major incident notifications and updates Computacenter’s global service desk provides a unique IT support solution that no one else can match. We are digitising the front end of the support experience, whilst providing skilled people and globally consistent processes at the operational back end. No one else does this and offers it as an off-the-shelf, wholesale solution for customers to consume. Computacenter next generation service desk is location, language, tools and customer independent. It integrates with multiple platforms enabling you to leverage existing IT investments. For more information on Computacenter services go to www.computacenter.com/servicedesk

CM Mobile is CribMaster’s next-generation inventory management app, designed for the mobile workforce. Whether you’re operating a tool crib, running a Vendor Managed Inventory (VMI) program or replenishing inventory, CM Mobile features an intuitive design that guides users through their essential workflows. It lets you perform frequent job tasks and access inventory information at the touch of a button on your mobile device. A simple interface and clear action paths enhance usability, with all data seamlessly connected to CribMaster’s Inventory Management Software for greater efficiency. Pre-Requisite Software(s): • CribMaster Inventory Management Software Version 11 (CM Desktop Client 11) and later • CM REST API 11 (NEW!)