NGSD vs RS SYNC

Computacenter’s NGSD mobile application underpins our ‘Enabling Users and their Business’ philosophy by digitizing the front end of your IT service desk, using an interactive and intuitive mobile app to ensure access from a range of tablets and mobile devices, anywhere at anytime. NGSD gives you access to IT support and information through a range of self serve options. It’s intuitive and easy to use, delivering a truly collaborative and agile approach to managing user support right across the contemporary workplace. You must be a NGSD registered user in order to use this application. Key Features • An application serving global and mobile IT users. • You can access IT support anytime, anywhere • Be empowered with instant knowledge to meet your needs • Your location is leveraged to present relevant information in local language • Proactive push ticket status and information such as major incident notifications and updates Computacenter’s global service desk provides a unique IT support solution that no one else can match. We are digitising the front end of the support experience, whilst providing skilled people and globally consistent processes at the operational back end. No one else does this and offers it as an off-the-shelf, wholesale solution for customers to consume. Computacenter next generation service desk is location, language, tools and customer independent. It integrates with multiple platforms enabling you to leverage existing IT investments. For more information on Computacenter services go to www.computacenter.com/servicedesk

Manage Your MRO on the Go with RS SYNC™ Mobile App RS Integrated Supply is a global leader in outsourced MRO supply-chain management, helping manufacturers streamline operations and reduce indirect materials costs. Our end-to-end digital ecosystem, RS SYNC™, unifies procurement, inventory, storeroom operations, and analytics into a single, powerful platform. This mobile version of RS SYNC™ brings the most needed functions directly into the palm of your hand. It is designed for technicians, buyers, maintenance and storeroom teams who need fast, intuitive access wherever they are. Key Capabilities - RS SYNC™ Marketplace Browse products, view detailed specifications, check stock availability, submit orders, review past orders and manage approvals — all seamlessly from your mobile device. - Inventory & Storeroom Management Issue, return or transfer stock; manage item reservations; perform cycle counts; and update shelves, bins or locations in real time. - SnapPart® Inventory Data Capture Capture and complete your inventory data using your device’s camera. RS SYNC™ intelligently identifies items through text recognition and allows you further enhance item details through barcode/QR scanning and embedded web search. Effortlessly fill in part names, descriptions, manufacturers, part numbers, classifications, locations, stock levels and images — significantly reducing data collection time and improving data accuracy. - Real-Time Insights Access dashboards on the go, track procurement performance, monitor on-hold inventory trends and view key operational metrics — enabling faster, informed decision-making. Who Is It For? This app is exclusively designed for RS Integrated Supply customers. An active RS SYNC™ account with individual login credentials is required to access the platform. Security All communication is routed through secure servers. Platform access requires authenticated login, and our hosting infrastructure is regularly maintained and patched to safeguard against vulnerabilities — ensuring a robust, secure environment for all users. About RS Integrated Supply RS Integrated Supply provides technology-driven, comprehensive MRO supply-chain management services across North America, Europe, and Eastern Asia. Part of RS Group, we partner with leading manufacturer companies to optimize their MRO storerooms and procurement, increase uptime, and deliver measurable value through innovation, digital solutions, data, and deep industry expertise. RS Group plc is a global industrial parts and services distributor operating in over 30 countries. The company provides products, services, and solutions to customers in the industrial, electronics, and automation sectors.