Pacific Power vs CleanPay Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pacific Power
Manage your electricity account on the go. Pay bills, report power outages, and receive real-time updates on restoration status. Stay informed with alerts for bill readiness and potential service interruptions.
- Pay bills
- Report power outages
- Check outage status
- Receive outage alerts
- View account balance
- Payment confirmations
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With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms. Features: • Report an outage or check the status of a previously reported outage for your home or business. • Get the latest outage details including estimated restoration time, crew status and cause of the outage. • Receive outage restoration alerts on your device to stay informed during a storm or service interruption. • Review your account balance. • Pay your bill quickly with your debit card, credit card or through your checking or savings account. • Receive payment confirmations and bill-ready alerts on your device. • Easily swipe between multiple electric accounts to pay bills and get outage details for each. • Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app. • Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels. Data charges may apply for notifications. Fees apply for debit and credit card payments.
CleanPay Mobile
This app simplifies laundry payments at participating locations. Use Bluetooth to connect to machines, purchase credit within the app, and manage your laundry cycles. View transaction history and receive completion alerts.
- Bluetooth machine activation
- In-app credit purchase
- Account balance tracking
- Transaction history
- Laundry cycle completion alerts
- QR code scanning
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ATTENTION: Only for use in participating laundry locations. CleanPay Mobile is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use CleanPay Mobile to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Screenshots
Verdict
The clearest difference is rating: CleanPay Mobile at 4.4 against Pacific Power's 1.8. CleanPay Mobile also leads on update cadence (monthly vs every 6 months) and review sentiment (31% vs 6%). Pacific Power's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CleanPay Mobile holds the better App Store score, 4.4 against 1.8. That said, the two scores are not equally well evidenced: CleanPay Mobile has 12K ratings behind it against 182, so its average is the more settled of the two. Written reviews point the same way: 6% of Pacific Power's written reviews are positive against 31% of CleanPay Mobile's.
Pacific Power ships an update every 6 months, CleanPay Mobile monthly. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.
| Parameter | Pacific Power | CleanPay Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (182 ratings) | 4.4 (12K ratings) — better |
| Positive reviews | 6.3% of reviews | 31.3% of reviews — better |
| Number of ratings | 182 | 12K — better |
| Update frequency | Every 6 months | Monthly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 28 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | KUBRA Arizona, Inc. | KioSoft Technologies LLC |
Customer experience
Pacific Power
CleanPay Mobile
User reviews
Pacific Power
From 182 App Store ratingsWhat we love
- ✅ Easy bill payment process
- 📊 Usage tracking and visualization
- 🗺️ Power outage reporting and mapping
- ⚡ Quick payment confirmation
- 📱 Mobile convenience for account access
Room to improve
- 🐛 Biometric login resets monthly
- 🔐 Constant password reset requirements
- ❌ Face ID/Touch ID doesn't persist
- 📧 Password reset emails missing links
- 🔄 Forced logout after each session
CleanPay Mobile
From 12K App Store ratingsWhat we love
- 🚀 Easy to use
- 📱 Convenient mobile app
- ⏱️ Cycle status notifications
- 💳 No need for quarters
- 💰 Ability to add funds
Room to improve
- 🔒 Requires account registration
- 💰 Minimum $10 deposit
- 🔍 Inability to see available machines
- 🔍 Inaccurate cycle time estimates
- 🐛 Connectivity issues
Bugs and requests
Pacific Power
Reported bugs
16 issues- Face ID authorization expires monthly
- Password reset email links non-functional
- Login credentials not saved despite settings
- Account activation loops indefinitely
- Password validation rejects valid passwords
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- UI elements overlap blocking input fields
- Usage history pages fail to load
- Data usage display errors
- Comment posting functionality broken
- App crashes on certain iOS versions
- Payments show as pending indefinitely
- Duplicate payment processing
- Account shows as inactive despite activation
- Password requirements unclear/inconsistent
- Biometric settings reset after logout
- App version update stuck in loop
Requested features
12 requests- Persistent biometric authentication
- Reliable password reset functionality
- Pending payment status indicators
- Payment history view
- Auto-pay setup capability
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- Apple Pay integration
- Extended billing history (more than 6 months)
- Dark mode option
- Better outage reporting UX
- Account settings management in app
- Email address update functionality
- Cost comparison with previous billing periods
CleanPay Mobile
Reported bugs
3 issues- App crashes and freezes
- Issues with loading funds and verifying accounts
- Inconsistent machine connectivity
Requested features
4 requests- Ability to add custom deposit amounts
- Option to set dryer time upfront
- Family account sharing
- Improved machine availability indicators
In-app purchases
Pacific Power
No in-app purchases
CleanPay Mobile
No in-app purchases
Questions
Is Pacific Power free?
Is CleanPay Mobile free?
Which has better reviews, Pacific Power or CleanPay Mobile?
Do Pacific Power or CleanPay Mobile have ads?
Which is updated more often, Pacific Power or CleanPay Mobile?
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