MyChart Bedside vs Order Express
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyChart Bedside
This app provides hospitalized patients and their families access to care team information, clinical data, and health education. It allows for communication with the care team, viewing schedules, and accessing important health documents.
- View treatment team bios
- Access patient education materials
- See inpatient medications and lab results
- Track patient schedule and tasks
- Communicate with care team via chat
- Access discharge planning information
- Share clinical notes
Read full descriptionHide full description
MyChart Bedside is your portal for engaging with your care while admitted to the hospital. Empower yourself and your family with access to your care team, clinical data, and health education. MyChart Bedside uses your hospital’s medical record system to securely show you information, so check with your care team to see if the system supports it. Access MyChart Bedside in two ways: • Bedside in MyChart Mobile: use the MyChart app to access many Bedside features from your personal iPhone or iPad. • Bedside for tablet: give yourself the complete Bedside experience on an iPad, including features for contributing documentation and communicating with the care team. This application requires a hospital-provided or personal iPad. In both Bedside for tablet and Bedside in MyChart Mobile, you can see: • The treatment team with bios and role descriptions for each person. • Patient education. • Inpatient medications and lab results. • Hospital health issues. • Your patient schedule, including medication times, nursing tasks, surgeries, and more. • Inpatient questionnaires. • Dining menus and ordering options. • Inpatient video visits using Epic video visits. • Your hospital’s apps, websites, and other integrated content. • E-signature forms. (No signature pad needed.) • Bedside chat, for non-urgent messages to the care team. • Shared clinical notes. • Non-urgent requests. • Your options for continuing care post-discharge. • Friends and family access. • Discharge milestones. • Your after visit summary. In addition, in Bedside for tablet, you can use these communication and documentation features: • Personal audio, video, or text notes. Note that what you can see and do within the MyChart Bedside app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To learn more about MyChart Bedside, check out this introductory video: https://www.youtube.com/watch?v=bNQu_mnFt7s Have feedback about the app? Email us at mychartsupport@epic.com.
Order Express
Streamline your workflow with a mobile app for order management, receiving, and inventory. Build and place orders, simplify receiving with improved scanning, and manage inventory with ease. Perform audits efficiently directly from your device.
- Build and place orders on mobile
- Improved tote scanning for receiving
- One-tap product verification
- Painless inventory processing
- Improved CIM audits
Read full descriptionHide full description
Access Order Express from your own mobile device from anywhere. Check out the latest features of the all-new app! • Build and place orders directly from your mobile device – no need to upload to Order Express web. • Receiving is a breeze with improved tote scanning and one-tap product verification. • Painless Inventory processing – you might even look forward to that time of year! • Improved CIM audits – you’ve CIMply got to see it for yourself! To get started, login with your Order Express ID. Note: Please send any feedback or questions to OEMobile@cardinalhealth.com
Screenshots
Verdict
The clearest difference is rating: Order Express at 2.1 against MyChart Bedside's 1.7. Order Express also leads on review sentiment (22% vs 0%) and ratings volume (76 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Order Express holds the better App Store score, 2.1 against 1.7. That said, the two scores are not equally well evidenced: Order Express has 76 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of MyChart Bedside's written reviews are positive against 22% of Order Express's.
MyChart Bedside ships an update every 2 months, Order Express monthly. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | MyChart Bedside | Order Express |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (6 ratings) | 2.1 (76 ratings) — better |
| Positive reviews | 0.0% of reviews | 22.2% of reviews — better |
| Number of ratings | 6 | 76 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 50 MB | 67 MB |
| Age rating | 17+ | 4+ |
| Developer | Epic | Cardinal Health, Inc |
Customer experience
MyChart Bedside
Order Express
Bugs and requests
MyChart Bedside
Not enough reviews yet to summarise bugs or requests.
Order Express
Reported bugs
30 issues- Login screen freezes
- App stays frozen on login screen
- App freezes and requires deletion/reinstallation
- App freezes every morning
- App won't work after update
Show 25 moreShow fewer
- Face ID scans but stays frozen on login
- App loads forever
- Scan drug says drug does not exist
- Items scanned for ordering come up as 'item not found'
- App spins and spins when trying to log in
- Lost orders due to improper download to Express
- App crashes
- App not accurate
- App freezes after signing in
- App hasn't scanned products for over 3 months
- App doesn't work since system upgrade
- App won't do anything after logging in and selecting account
- Scanning bar codes auto-substitutes to other items
- App locks up consistently
- New update won't let user open app
- Inventory failed to upload
- Increased quantities on downloaded orders
- App does not recognize many barcodes
- App is slow and cumbersome
- Default to 'partial' for CIN/NDC input cannot be changed
- Accidentally hitting 'UPLOAD' button
- App freezes up 90% of the time
- Continually won't let user pick which account to use
- Updated version is more difficult to work with
- Uses last scanned count and replaces others instead of keeping them all
Requested features
9 requests- Hire new app developers to fix UI
- Allow searching by typing product name
- Fix Face ID and password saving inconsistency
- Add warning for auto-substitutions
- Allow updating inventory count by scanning
Show 4 moreShow fewer
- Improve sound notification for recognized/unrecognized items
- Revert to older, better app version
- Fix default 'price check' setting
- Allow manual input of CIN/NDC to default to 'full'
In-app purchases
MyChart Bedside
No in-app purchases
Order Express
No in-app purchases
Questions
Is MyChart Bedside free?
Is Order Express free?
Which has better reviews, MyChart Bedside or Order Express?
Do MyChart Bedside or Order Express have ads?
Which is updated more often, MyChart Bedside or Order Express?
Other comparisons
