Comparison

Text Request vs ServiSuite

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Text Request

This app allows businesses to manage customer conversations and send messages on the go. It provides real-time notifications for new messages, enables mass messaging for promotions, and offers team collaboration features. Users can also manage contacts, settings, and request payments via SMS.

Highlights
  • Mobile customer conversations
  • Inbound message notifications
  • On-the-go conversation initiation
  • Mass messaging for promotions
  • Team collaboration features
  • Contact and group list management
  • SMS payment requests
Features
Read full description

Connect with customers whenever you want, wherever you work using Text Request’s mobile app. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device * Request payments via SMS Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo.

About

ServiSuite

This app enables subscribers to create and send invoices directly from their field service calls. Streamline your billing process and manage client payments efficiently on the go.

Highlights
  • Invoice calls in the field
  • Subscriber-specific functionality
  • Streamlined billing
  • Mobile payment management
Features
Read full description

Allows Servisuite Subscribers to invoice calls in the field.

Screenshots

Text Request4 screens
ServiSuite3 screens

Verdict

The call

The clearest difference is rating: Text Request at 4.0 against ServiSuite's 3.7. Text Request also leads on update cadence (fortnightly vs monthly). ServiSuite's advantage is review sentiment (91% vs 71%) and iOS requirement (12.1 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Text Request holds the better App Store score, 4.0 against 3.7. Both are backed by a comparable volume of ratings — 54 and 24 respectively. Written reviews complicate that: 71% of Text Request's written reviews are positive against 91% of ServiSuite's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Text Request ships an update fortnightly, ServiSuite monthly. The most recent releases landed on October 5, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
Text Request versus ServiSuite: the parameters behind the verdict, then further details
ParameterText RequestServiSuite
PriceFreeFree
Rating4.0 (54 ratings) — better3.7 (24 ratings)
Positive reviews70.7% of reviews90.9% of reviews — better
Number of ratings54 — better24
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.1 — better
Further details — not scored
Size39 MB92 MB
Age rating4+4+
DeveloperText RequestHarris Barrick Software Inc.

Customer experience

Text Request

All ratings54 ratings
Positive72.2%
Neutral5.6%
Negative22.2%
Written reviews41 reviews
Positive70.7%
Neutral2.4%
Negative26.8%

ServiSuite

All ratings24 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews11 reviews
Positive90.9%
Neutral0.0%
Negative9.1%

In-app purchases

None

Text Request

No in-app purchases

None

ServiSuite

No in-app purchases

Questions

Is Text Request free?
Text Request is free to download, with no in-app purchases.
Is ServiSuite free?
ServiSuite is free to download, with no in-app purchases.
Which has better reviews, Text Request or ServiSuite?
Text Request is rated higher. Text Request averages 4.0 out of 5 from 54 ratings, while ServiSuite averages 3.7 from 24 ratings.
Do Text Request or ServiSuite have ads?
Neither Text Request nor ServiSuite shows ads.
Which is updated more often, Text Request or ServiSuite?
Text Request ships an update fortnightly, and ServiSuite monthly. Most recently, Text Request was updated on October 5, 2026 and ServiSuite on September 22, 2026.

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