Text Request vs Synapse Communication
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Text Request
This app allows businesses to manage customer conversations and send messages on the go. It provides real-time notifications for new messages, enables mass messaging for promotions, and offers team collaboration features. Users can also manage contacts, settings, and request payments via SMS.
- Mobile customer conversations
- Inbound message notifications
- On-the-go conversation initiation
- Mass messaging for promotions
- Team collaboration features
- Contact and group list management
- SMS payment requests
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Connect with customers whenever you want, wherever you work using Text Request’s mobile app. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device * Request payments via SMS Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo.
Synapse Communication
This business communication platform offers a dedicated business phone number for calls and texts, a unified inbox for managing all conversations, and an AI assistant to enhance operations. It's designed for modern teams and agencies.
- Dedicated business phone number
- Make and receive calls/texts
- Unified conversation inbox
- Custom-trained AI assistant
- AI texting add-on
- AI calling add-on
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SynapseChat is the all-in-one business communication platform designed for modern teams and agencies. Get a dedicated business phone number to make and receive calls and texts, manage all conversations in a unified inbox, and when you're ready, supercharge your operations with a custom-trained AI assistant. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://www.synapsechat.ai/terms-of-use-privacy-policy
Screenshots
Verdict
The clearest difference is rating: Synapse Communication at 5.0 against Text Request's 4.0. Synapse Communication also leads on review sentiment (100% vs 71%). Text Request's advantage is in-app purchases (none vs 10) and update cadence (fortnightly vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Synapse Communication sells 10 in-app purchases, starting at $49.99 per month. Text Request asks for nothing beyond the download.
Synapse Communication holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: Text Request has 54 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 71% of Text Request's written reviews are positive against 100% of Synapse Communication's.
Text Request ships an update fortnightly, Synapse Communication every 2 months. The most recent releases landed on October 20, 2026 and October 8, 2026 respectively.
| Parameter | Text Request | Synapse Communication |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (54 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 70.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 54 — better | 4 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 39 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Text Request | SynapseChat |
Customer experience
Text Request
Synapse Communication
In-app purchases
Text Request
No in-app purchases
Synapse Communication
- AI Texting Add-On$49.991 Month
- AI Calling Add-On$59.991 Month
- Chatbot Starter$69.991 Month
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- Calling Starter$84.991 Month
- Texting Pro$144.991 Month
- Calling Pro$184.991 Month
- Chatbot Pro$214.991 Month
- Texting Business$359.991 Month
- Calling Business$429.991 Month
- Chatbot Business$499.991 Month
Questions
Is Text Request free?
Is Synapse Communication free?
Which has better reviews, Text Request or Synapse Communication?
Do Text Request or Synapse Communication have ads?
Which is updated more often, Text Request or Synapse Communication?
Other comparisons
