Comparison

Brivo Access vs Verkada Command

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Brivo Access

Manage your Brivo access control and video surveillance system from your smartphone. Control devices, manage users and credentials, monitor events in real-time, and view recorded video for enhanced security and operational flexibility.

Highlights
  • Manage users and credentials
  • Review events and recorded video
  • Unlock or secure doors remotely
  • Real-time event monitoring
  • Integrate device control
Features
Read full description

Extend your Brivo access control and video surveillance experience to your smartphone with the Brivo Access mobile app. Integrate device control, credential management, real-time event monitoring, and recorded video into a single app that delivers peace of mind, operational flexibility and ease of use. After signing in with their Brivo credentials, administrators can: * Manage users and credentials * Review events and recorded video * Unlock or secure doors remotely * Respond to emergency situations immediately The Brivo Access mobile application for iOS requires an active subscription to Brivo Access. To activate mobile video surveillance, an active video subscription with a compatible platform is also required.

About

Verkada Command

Access all your cloud-based security cameras and footage from a single interface. Quickly filter and track individuals across your organization's cameras with advanced technology. This app puts the future of enterprise security in your hands.

Highlights
  • Single view for all cameras
  • Cloud-based footage history
  • Individual filtering and tracking
  • Cross-camera tracking
  • Enterprise security management
Features
Read full description

With the Verkada mobile app, you can access all your Verkada cameras in a single view, and your entire cloud-based footage history is just a swipe away. With industry-redefining tech, Verkada enables you to quickly filter and identify individuals, and track them across your organization’s cameras. The future of enterprise security is in your hands.

Screenshots

Brivo Access4 screens
Verkada Command4 screens

Verdict

The call

The clearest difference is rating: Verkada Command at 4.2 against Brivo Access's 1.0. Verkada Command also leads on review sentiment (49% vs 13%) and monetization model (paid vs subscription). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Verkada Command holds the better App Store score, 4.2 against 1.0. That said, the two scores are not equally well evidenced: Verkada Command has 232 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 13% of Brivo Access's written reviews are positive against 49% of Verkada Command's.

UpkeepUpdate frequency

Brivo Access ships an update every 6 weeks, Verkada Command weekly. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.

Scorecard5 real differences · 5 level
Brivo Access versus Verkada Command: the parameters behind the verdict, then further details
ParameterBrivo AccessVerkada Command
PriceFreeFree
Rating1.0 (1 ratings)4.2 (232 ratings) — better
Positive reviews12.9% of reviews49.0% of reviews — better
Number of ratings1232 — better
Update frequencyEvery 6 weeksWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionPaid — better
DevicesiPhone, iPadiPhone, iPad, Apple TV — better
Requires iOS17.617.6
Further details — not scored
Size80 MB543 MB
Age rating4+4+
DeveloperBrivo Inc.Verkada Inc.

Customer experience

Brivo Access

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews62 reviews
Positive12.9%
Neutral11.3%
Negative75.8%

Verkada Command

All ratings232 ratings
Positive78.4%
Neutral4.7%
Negative16.8%
Written reviews49 reviews
Positive49.0%
Neutral10.2%
Negative40.8%

User reviews

Brivo Access

From 1 App Store ratings

What we love

  • 👍 Convenient mobile management
  • 👍 Live video feature
  • 👍 "Stay Signed In" functionality
  • 👍 Larger video player on iPad
  • 👍 Faster access to logs/controls on iPad

Room to improve

  • 🐛 App doesn't work
  • 🐛 Barely usable
  • 🐛 Things don't fit on screen
  • 🐛 Things flash and disappear
  • 🐛 Can't access items

Verkada Command

From 232 App Store ratings

What we love

  • 👍 Best mobile app for cloud providers
  • 🚀 Fast and responsive
  • 💡 Face search functionality is awesome
  • 👍 Intuitive interface
  • 👍 Easy to use

Room to improve

  • 🐛 App constantly freezes
  • 🐛 App is buggy
  • 🐛 Live streaming issues
  • 🐛 Login problems
  • 🐛 Cameras don't update

Bugs and requests

Brivo Access

Reported bugs

58 issues
  • App doesn't work
  • Things flash up and disappear
  • Can't access items
  • Can't view complete website on iPhone
  • No audio alerts
Show 53 more
  • Failed access panel communication
  • Can no longer see lock/unlock state without clicking
  • App signs out constantly
  • App won't refresh on its own
  • Must swipe through all sites to get to one alphabetically later
  • App starts at the beginning of the series alphabetically every time it reopens
  • App does not send alerts to Apple Watch
  • Takes forever to sign in and sometimes won't sign in, plus it'll kick you out
  • Lockdown menu item is there but it's not functional
  • App crashes repeatedly trying to get to doors section
  • App will not save login
  • Users should not have to login every time
  • App stopped working weeks ago
  • Nothing in the app works after updating
  • Nothing on the app works
  • Glitches so I can see door activity
  • Latest version will not load activity
  • Activity will not load and the user view is all wonky
  • When I log in, it doesn’t connect at all
  • Latest version (Jan ‘22) is completely unusable
  • Activity tab will not load
  • Doors will not unlock through app
  • Mobile app simply doesn’t work
  • App keeps locking up on the loading activity screen
  • App constantly fails
  • Remote mobile lock/unlock not working
  • App has not worked for a very long time
  • App is no longer responding
  • Crashes all the time in activity mode
  • App crashes while trying to access our site
  • Can’t use at all
  • Cannot control access by date range
  • Logins no longer save
  • Lost the face ID capability
  • Doesn’t show names before the update
  • Won’t show all activity correctly
  • App doesn’t update the day till 8 at night
  • Always says cannot connect to the server
  • Can’t see who used the door, just that someone used it
  • Constant outages to their systems
  • Not displaying unlock information with associated person (only door)
  • Unable to add/edit credentials/groups as the information does not load on the user
  • Inability to add or send a Brivo Mobile Pass to a user
  • App says can’t connect to server since the update
  • Won’t show who is entering or using their cards or Brivo passes
  • Can’t see names on who enters and exits gate
  • Most of the time now it does not display names
  • Not seeing who swipes a door makes it useless
  • Opening doors through the app is so painful now
  • When logged in it never unlocks doors
  • Deletes login information on an update
  • Crashes after login
  • Still crashes even after fresh installation

Requested features

9 requests
  • Get this on Apple Watch
  • Allow user to save username and password
  • Use iPhone 6 fingerprint scanner for faster access
  • Add PIN or TouchID for faster access
  • Bring back ability for admins to see PIN
Show 4 more
  • Add audio alerts
  • Improve UI for easier site navigation
  • Add dark mode option
  • Add advanced analytics dashboard

Verkada Command

Reported bugs

24 issues
  • Unable to login after update
  • Cameras don't update in real-time
  • App freezes and is tough to scroll
  • Eliminated live streaming in grid view
  • Screen bounces around, unclear video
Show 19 more
  • App will not open most of the time
  • Livestream from grid view goes black
  • Extremely slow/unusable to look back at footage
  • Login issues with authentication code verification button off-screen
  • Lost ability to remotely unlock doors on iPhones
  • Verify button behind Dynamic Island for 2FA
  • No field popping up to enter login info
  • Unable to switch between organizations without logging out/in
  • App freezes iPhone, locks screen, prevents calls
  • Constantly signed out
  • Prompted with multiple credential screens, email link not needed
  • Phone freezing when switching between cameras
  • Repeatedly asking to enable notifications
  • iPhone app unusable, freezes on attempted action
  • Face ID not working after updates, requires username/password
  • App keeps logging out
  • Full screen on iPad broken after update
  • No 2FA in the app
  • Scan code crashes

Requested features

11 requests
  • Add Schedule function to mobile app
  • Ability to toggle cameras to follow person of interest on mobile
  • Add Grid view as per browser
  • Manage admin settings (access control) from app
  • Separate Verkada Admin application
Show 6 more
  • Add Apple Watch app
  • Add Face ID for security
  • Add social SSO options
  • Swipe left/right to view different cameras at a site
  • Add new cameras by scanning QR code from app
  • Add new sites from app

In-app purchases

None

Brivo Access

No in-app purchases

None

Verkada Command

No in-app purchases

Questions

Is Brivo Access free?
Brivo Access is free to download, with no in-app purchases.
Is Verkada Command free?
Verkada Command is free to download, with no in-app purchases.
Which has better reviews, Brivo Access or Verkada Command?
Verkada Command is rated higher. Brivo Access averages 1.0 out of 5 from 1 ratings, while Verkada Command averages 4.2 from 232 ratings.
Do Brivo Access or Verkada Command have ads?
Neither Brivo Access nor Verkada Command shows ads.
Which is updated more often, Brivo Access or Verkada Command?
Brivo Access ships an update every 6 weeks, and Verkada Command weekly. Most recently, Brivo Access was updated on September 19, 2026 and Verkada Command on September 24, 2026.

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