Comparison

Formilla Live Chat vs Chaport

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Formilla Live Chat

Enhance your website's customer engagement by enabling real-time chat with visitors, even when you're away. This tool offers instant installation, push notifications for new messages, and visitor monitoring to help you never miss an opportunity.

Highlights
  • Instant website installation
  • Push notifications for new chats
  • Real-time visitor monitoring
  • Canned messages for quick replies
  • Customizable chatbots
  • Branding and theme customization
  • Multi-language support
Features
Read full description

Install Formilla Live Chat on your website and allow your visitors to chat with you, even when you're on the go! Simply download this app and login with your existing Formilla Live Chat premium account. Formilla Live Chat features: Installs Instantly: Our live chat software works with any website platform, including WordPress, Joomla, Magento, Shopify, Drupal, and many more. Use one of our existing plugins to install instantly and chat with your users on-the-go from your iPhone or iPad. Push Notifications: Stay logged in any time of day and receive push notifications even if the Formilla Live Chat app is closed or in the background. Never miss a chat, support, or sales opportunity again! From within the app, you can even enable push notifications whenever a new visitor arrives on your website. Real-time Visitor Monitoring: The Formilla Live Chat app will automatically display and update the number of active visitors currently on your website right on your iPhone or iPad. Initiate live chats with users, see what web pages they have visited, the referring site URL, whether they're a new or returning user, etc. Formilla Live Chat visitor monitoring comes with any of our Premium account packages. Canned Messages (Saved Replies): Create Canned Messages to respond to customers very quickly! Simply save the full message as a shortcut, and use it to send responses in less than a second! Custom Bots: Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! A.I. Chat Bots: Helper Chat Bots respond to common visitor questions 24/7, with the power of Artificial Intelligence. Custom Branding, Colors, & Themes: Formilla Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat! Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Chinese, Hindi, Italian, Japanese, Russian, Korean, Polish, and much more! Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor on your website after a defined number of seconds. User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable. Visitor Technical Info: Easily access your chat visitor's technical details from your iPhone or iPad such as what operating system, browser, or screen resolution they're using. Advanced Customization: Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, add an image such as your logo, and control the location down to the pixel! You get access to the CSS for the live chat button and attention grabber to make it look perfect!

About

Chaport

Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.

Highlights
  • Real-time visitor chat
  • Cross-device accessibility
  • Website integration
  • Visitor communication
  • Business messaging
Features
Read full description

Chaport is a messenger for websites. Talk to your website visitors at any time, from any location.

Screenshots

Formilla Live Chat4 screens
Chaport3 screens

Verdict

The call

The clearest difference is rating: Chaport at 3.6 against Formilla Live Chat's 3.3. Formilla Live Chat's advantage is review sentiment (62% vs 46%) and update cadence (every 3 months vs every 9 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Chaport holds the better App Store score, 3.6 against 3.3. Both are backed by a comparable volume of ratings — 9 and 9 respectively. Written reviews complicate that: 62% of Formilla Live Chat's written reviews are positive against 46% of Chaport's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Formilla Live Chat ships an update every 3 months, Chaport every 9 months. The most recent releases landed on October 7, 2026 and October 6, 2026 respectively.

Scorecard3 real differences · 7 level
Formilla Live Chat versus Chaport: the parameters behind the verdict, then further details
ParameterFormilla Live ChatChaport
PriceFreeFree
Rating3.3 (9 ratings)3.6 (9 ratings) — better
Positive reviews61.5% of reviews — better46.2% of reviews
Number of ratings99
Update frequencyEvery 3 months — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size15 MB5 MB
Age rating4+12+
DeveloperFormilla.comChaport Inc.

Customer experience

Formilla Live Chat

All ratings9 ratings
Positive55.6%
Neutral0.0%
Negative44.4%
Written reviews13 reviews
Positive61.5%
Neutral0.0%
Negative38.5%

Chaport

All ratings9 ratings
Positive55.6%
Neutral11.1%
Negative33.3%
Written reviews13 reviews
Positive46.2%
Neutral23.1%
Negative30.8%

In-app purchases

None

Formilla Live Chat

No in-app purchases

None

Chaport

No in-app purchases

Questions

Is Formilla Live Chat free?
Formilla Live Chat is free to download, with no in-app purchases.
Is Chaport free?
Chaport is free to download, with no in-app purchases.
Which has better reviews, Formilla Live Chat or Chaport?
Chaport is rated higher. Formilla Live Chat averages 3.3 out of 5 from 9 ratings, while Chaport averages 3.6 from 9 ratings.
Do Formilla Live Chat or Chaport have ads?
Neither Formilla Live Chat nor Chaport shows ads.
Which is updated more often, Formilla Live Chat or Chaport?
Formilla Live Chat ships an update every 3 months, and Chaport every 9 months. Most recently, Formilla Live Chat was updated on October 7, 2026 and Chaport on October 6, 2026.

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