MyFrontier vs Norwalk, CT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyFrontier
Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.
- Manage Frontier services
- Personalized rewards and discounts
- Make payments and manage billing
- Track orders and installation updates
- Upgrade plans and add-ons
- Virtual assistant for support
- Troubleshoot service issues
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Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
Norwalk, CT
This platform allows users to report civic issues like public safety, quality of life, and environmental concerns in real-time using their smartphone. It provides a simple and intuitive way to identify problems and submit them for quick resolution, often with the aid of photos.
- Real-time civic issue reporting
- Identify public safety concerns
- Report quality of life issues
- Submit environmental concerns
- Use smartphone camera for reports
- Simple and intuitive interface
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Norwalk, CT – Click & Request is a real time mobile civic engagement platform. Click & Request provides a free, simple, and intuitive platform empowering people to identify civic issues (public safety, quality of life, & environmental issues) with your smartphone and report for quick resolution. A picture tells a thousand words. Download it today!
Screenshots
Verdict
The clearest difference is rating: MyFrontier at 4.7 against Norwalk, CT's 1.8. MyFrontier also leads on ads (none vs shown) and review sentiment (30% vs 0%). Norwalk, CT's advantage is iOS requirement (12.0 vs 15.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyFrontier holds the better App Store score, 4.7 against 1.8. That said, the two scores are not equally well evidenced: MyFrontier has 190K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 30% of MyFrontier's written reviews are positive against 0% of Norwalk, CT's.
MyFrontier ships an update monthly, Norwalk, CT every 6 months. The most recent releases landed on October 31, 2026 and October 29, 2026 respectively.
| Parameter | MyFrontier | Norwalk, CT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (190K ratings) — better | 1.8 (12 ratings) |
| Positive reviews | 30.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 190K — better | 12 |
| Update frequency | Monthly — better | Every 6 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #137 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 135 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Frontier Communications | City of Norwalk |
Customer experience
MyFrontier
Norwalk, CT
Bugs and requests
MyFrontier
Reported bugs
3 issues- App crashes and errors
- Inability to complete transactions
- Inconsistent account information
Requested features
3 requests- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates
Norwalk, CT
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyFrontier
No in-app purchases
Norwalk, CT
No in-app purchases
