Comparison

MyFrontier vs Murphy Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyFrontier

Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.

Highlights
  • Manage Frontier services
  • Personalized rewards and discounts
  • Make payments and manage billing
  • Track orders and installation updates
  • Upgrade plans and add-ons
  • Virtual assistant for support
  • Troubleshoot service issues
Features
Currently charting
Read full description

Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.

About

Murphy Connect

Report community issues, manage utility bills, and contact city services. Track the status of your requests and follow those of your neighbors to help streamline resolutions.

Highlights
  • Report community issues
  • Track request status
  • Follow neighbor requests
  • Manage utility bills
  • Contact city staff
  • Reserve park facilities
Features
Read full description

Murphy Connect is your official one-stop shop for all things Murphy! This intuitive app empowers you to take an active role in your community. Easily engage with staff using GPS on your smartphone to pinpoint the location of a request. Get live updates as your request moves from submitted, acknowledged, to completed. Additionally, you can “follow” requests from neighbors to minimize duplicate reports, and resulting in shorter completion times. Features: - Effortlessly report potholes, sidewalk issues, overgrown lots, and other non-emergency concerns that impact daily life. - Enhance accuracy by including a photo with your submission. - Manage and pay your utility bill. - Contact our Police Non-Emergency staff with a single click. - Reserve a park or pavilion. - Call City Hall directly for any inquiries.

Screenshots

MyFrontier4 screens
Murphy Connect4 screens

Verdict

The call

The clearest difference is rating: Murphy Connect at 5.0 against MyFrontier's 4.6. MyFrontier's advantage is ratings volume (176K vs 3) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Murphy Connect holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: MyFrontier has 176K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

MyFrontier ships an update monthly, Murphy Connect every 3 months. The most recent releases landed on September 26, 2026 and September 15, 2026 respectively.

Scorecard6 real differences · 5 level
MyFrontier versus Murphy Connect: the parameters behind the verdict, then further details
ParameterMyFrontierMurphy Connect
PriceFreeFree
Rating4.6 (176K ratings)5.0 (3 ratings) — better
Positive reviews29.3% of reviews—
Number of ratings176K — better3
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#113 — better—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better17.6
Further details — not scored
Size134 MB142 MB
Age rating4+12+
DeveloperFrontier CommunicationsCity of Murphy

Customer experience

MyFrontier

All ratings175,526 ratings
Positive91.5%
Neutral3.7%
Negative4.9%
Written reviews639 reviews
Positive29.3%
Neutral6.9%
Negative63.8%

Murphy Connect

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MyFrontier

Reported bugs

3 issues
  • App crashes and errors
  • Inability to complete transactions
  • Inconsistent account information

Requested features

3 requests
  • Improved app navigation and user interface
  • Ability to manage linked accounts
  • Reliable outage notifications and status updates

Murphy Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyFrontier

No in-app purchases

None

Murphy Connect

No in-app purchases

Questions

Is MyFrontier free?
MyFrontier is free to download, with no in-app purchases.
Is Murphy Connect free?
Murphy Connect is free to download, with no in-app purchases.
Which has better reviews, MyFrontier or Murphy Connect?
Murphy Connect is rated higher. MyFrontier averages 4.6 out of 5 from 176K ratings, while Murphy Connect averages 5.0 from 3 ratings.
Do MyFrontier or Murphy Connect have ads?
Neither MyFrontier nor Murphy Connect shows ads.
Which is updated more often, MyFrontier or Murphy Connect?
MyFrontier ships an update monthly, and Murphy Connect every 3 months. Most recently, MyFrontier was updated on September 26, 2026 and Murphy Connect on September 15, 2026.

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