HMH Well vs mySpinePassbook
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HMH Well
Access your health information conveniently, including MyChart, doctor searches, and emergency department wait times. Stay informed about your healthcare needs with this comprehensive health portal.
- MyChart access
- Find a Doctor tool
- Emergency Department wait times
- Access health information
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HMH Well provides easy access to MyChart, Find a Doctor, Wait Times for our Emergency Departments and other important health information.
mySpinePassbook
This app provides educational resources and health data tracking for patients managing low back pain. It allows healthcare providers to monitor exercise routines and offer proactive support to ensure treatment adherence.
- Educational resources for spine conditions
- Health data tracking for exercise routines
- Remote patient monitoring by providers
- Proactive patient support
- Personalized care paths
- Information from a spine surgeon
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Disclaimer: Always consult with a healthcare professional before making medical decisions based on information provided in this app. This information is for educational purposes only. Enhance your spine with mySpinePassbook App The mySpinePassbook app is designed to complement a mySpinePassbook provider's practice by offering additional support and resources to patients with low back pain. The app leverages the benefits of walking and proper education, which numerous studies have shown to be effective in managing back pain. Here's how the mySpinePassbook app can help: 1. Educational Resources: Patients receive comprehensive teaching materials related to their specific diagnosis, helping them understand their condition and the importance of their treatment plan. 2. Health Data Tracking: The app allows mySpinePassbook providers to remotely monitor patients' exercise routines by collecting health data. Providers can track daily activity to ensure patients are following their prescribed exercise regimen. 3. Proactive Care: Providers can view patients' exercise data daily and identify those who may not be adhering to their routine. This enables providers to proactively reach out to patients, offering support and addressing any issues that may be preventing them from exercising as recommended. The ultimate goal of the mySpinePassbook app is to encourage patients to maintain a consistent exercise routine, thereby enhancing the effectiveness of their treatment for back pain. The medical information, diagnoses, and care paths provided in this app are directly from Dr. Alok Sharan, a board-certified, fellowship-trained orthopedic spine surgeon with over 16 years of experience. Each diagnosis and care path is based on Dr. Sharan's professional judgement and tailored to the specific needs of each patient. This app is intended for use in Dr. Sharan's private practice, serving as a tool to provide patients with information based on his extensive experience and expertise in orthopedic surgery. Please note: This app is designed to provide personalized consultations, diagnoses, and care paths from a licensed spine surgeon for patients of Dr. Alok Sharan. While the app is a valuable tool in your healthcare journey, it is not a substitute for in-person medical advice, diagnosis, or treatment. Always consult with your healthcare provider at our clinic or another qualified health provider with any questions or concerns you may have regarding your condition. The use of this app does not replace the need for regular in-person consultations and does not constitute an endorsement of any specific treatment plan. Always consult with a healthcare professional before making any medical decisions based on information provided in this app.
Screenshots
Verdict
The clearest difference is rating: mySpinePassbook at 5.0 against HMH Well's 2.8. HMH Well's advantage is ratings volume (71 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
mySpinePassbook holds the better App Store score, 5.0 against 2.8. That said, the two scores are not equally well evidenced: HMH Well has 71 ratings behind it against 1, so its average is the more settled of the two.
HMH Well ships an update monthly, mySpinePassbook every 3 weeks. The most recent releases landed on October 16, 2026 and October 11, 2026 respectively.
| Parameter | HMH Well | mySpinePassbook |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (71 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 29.3% of reviews | — |
| Number of ratings | 71 — better | 1 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 41 MB | 32 MB |
| Age rating | 4+ | 17+ |
| Developer | HMH Hospitals Corporation | SPINEPASSBOOK, LLC |
Customer experience
HMH Well
mySpinePassbook
Bugs and requests
HMH Well
Reported bugs
30 issues- App crashes frequently
- App not working
- Unable to log in
- Unable to stay logged in
- Login issues
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- Password reset not working
- Verification code issues
- App opens a browser window
- Face ID/Touch ID removed
- No print option for results
- PDF download/sharing errors
- App freezes
- Links not working
- Cannot upload photos of insurance card
- Cannot submit feedback
- Setup issues
- Server errors
- Cannot see child's information/switch profiles
- Map not loading
- App not remembering sign-in info
- Information not current after password reset
- App not sized correctly for iPhone
- App gets stuck and doesn't open
- App crashes after sending login credentials
- Terms and conditions not loading
- No connection to server message
- Password screen shows only numbers
- App forces user to website
- No 'back' option in browser
- Random server errors
Requested features
13 requests- Restore Face Recognition/Face ID/Touch ID
- Add print function for test results
- Allow PDF download/sharing of results
- Improve MyChart navigation
- Restore ability to switch between child/family profiles
Show 8 moreShow fewer
- Improve mobile website experience
- Allow syncing with Apple Health
- Scale down photos for insurance card upload
- Fix feedback submission
- Improve app optimization
- Add dark mode
- Improve integration between different app features
- Allow selection of specific locations (e.g., RBMC Perth)
mySpinePassbook
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HMH Well
No in-app purchases
mySpinePassbook
No in-app purchases
Questions
Is HMH Well free?
Is mySpinePassbook free?
Which has better reviews, HMH Well or mySpinePassbook?
Do HMH Well or mySpinePassbook have ads?
Which is updated more often, HMH Well or mySpinePassbook?
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