HMH Well vs HNCarecompass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HMH Well
Access your health information conveniently, including MyChart, doctor searches, and emergency department wait times. Stay informed about your healthcare needs with this comprehensive health portal.
- MyChart access
- Find a Doctor tool
- Emergency Department wait times
- Access health information
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HMH Well provides easy access to MyChart, Find a Doctor, Wait Times for our Emergency Departments and other important health information.
HNCarecompass
Access your personal health records, test results, and appointment schedules securely on your mobile device. Communicate with healthcare providers, request prescription refills, and manage your health information conveniently.
- Access medical records
- View test results
- Manage appointments
- Request prescription refills
- Communicate with providers
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CareCompass app allows users to securely access their personal health information, including medical records, test results, appointment schedules, and medication details directly on their mobile, enabling them to communicate with their healthcare providers, request prescription refills, and manage their health information conveniently from their mobile device. Key features typically included in Helix One app: Access to medical records: View past medical history, diagnoses, lab results, imaging reports, and medication lists. Appointment management: Schedule, view, and cancel appointments, receive appointment reminders. Prescription refills: Request prescription refills directly through the app.
Screenshots
Verdict
The clearest difference is rating: HNCarecompass at 5.0 against HMH Well's 2.7. HMH Well's advantage is ratings volume (73 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HNCarecompass holds the better App Store score, 5.0 against 2.7. That said, the two scores are not equally well evidenced: HMH Well has 73 ratings behind it against 1, so its average is the more settled of the two.
HMH Well ships an update monthly, HNCarecompass every 2 months. The most recent releases landed on October 20, 2026 and October 14, 2026 respectively.
| Parameter | HMH Well | HNCarecompass |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (73 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 29.3% of reviews | — |
| Number of ratings | 73 — better | 1 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15 — better |
| Further details — not scored | ||
| Size | 41 MB | 95 MB |
| Age rating | 4+ | 17+ |
| Developer | HMH Hospitals Corporation | Holy Name Medical Center, INC. |
Customer experience
HMH Well
HNCarecompass
Bugs and requests
HMH Well
Reported bugs
30 issues- App crashes frequently
- App not working
- Unable to log in
- Unable to stay logged in
- Login issues
Show 25 moreShow fewer
- Password reset not working
- Verification code issues
- App opens a browser window
- Face ID/Touch ID removed
- No print option for results
- PDF download/sharing errors
- App freezes
- Links not working
- Cannot upload photos of insurance card
- Cannot submit feedback
- Setup issues
- Server errors
- Cannot see child's information/switch profiles
- Map not loading
- App not remembering sign-in info
- Information not current after password reset
- App not sized correctly for iPhone
- App gets stuck and doesn't open
- App crashes after sending login credentials
- Terms and conditions not loading
- No connection to server message
- Password screen shows only numbers
- App forces user to website
- No 'back' option in browser
- Random server errors
Requested features
13 requests- Restore Face Recognition/Face ID/Touch ID
- Add print function for test results
- Allow PDF download/sharing of results
- Improve MyChart navigation
- Restore ability to switch between child/family profiles
Show 8 moreShow fewer
- Improve mobile website experience
- Allow syncing with Apple Health
- Scale down photos for insurance card upload
- Fix feedback submission
- Improve app optimization
- Add dark mode
- Improve integration between different app features
- Allow selection of specific locations (e.g., RBMC Perth)
HNCarecompass
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HMH Well
No in-app purchases
HNCarecompass
No in-app purchases
