GorillaDesk vs Markel Risk Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GorillaDesk
Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.
- Field service management
- Scheduling
- Invoicing
- Automation
- Customer management
- Technician empowerment
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Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.
Markel Risk Connect
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Markel Risk Connect is the fastest and easiest way for Markel Insureds to report environmental incidents. Our users gain access to the Markel’s Incident Response Team, a diverse team of third-party service providers who have the capability and experience to help Markel insureds report claims, access key data, and respond to incidents. Markel Corporation is a diverse financial holding company serving a variety of niche markets. The company's principal business markets and underwrites specialty insurance products. In each of the company's businesses, it seeks to provide quality products and excellent customer service so that it can be a market leader. The financial goals of the company are to earn consistent underwriting and operating profits and superior investment returns to build shareholder value. The Risk Connect app for iOS enables Markel’s policyholders to access the Markel Incident Response Team and submit incidents directly to the team. Markel Risk Connect can also be used to engage with Markel Claims and help manage an incident from start to finish, or to integrate with larger corporate incident response plans.
Screenshots
Verdict
The clearest difference is update cadence: GorillaDesk at every 6 weeks against Markel Risk Connect's every 6 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GorillaDesk ships an update every 6 weeks, Markel Risk Connect every 6 months. The most recent releases landed on November 6, 2026 and October 27, 2026 respectively.
| Parameter | GorillaDesk | Markel Risk Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (63 ratings) — better | — |
| Positive reviews | 75.0% of reviews | — |
| Number of ratings | 63 — better | — |
| Update frequency | Every 6 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 179 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | GorillaDesk | Spill Center Inc. |
Bugs and requests
GorillaDesk
Reported bugs
45 issues- Always can't connect to server
- Constantly have to close the app out to get routes to load
- Consistently has problems sending emails with docs
- Can’t long press on the schedule to add time off
- App requires great data connection
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- Server updates in the middle of the day
- App glitches
- Server restart in middle of work day
- Latest update changed button locations
- Malfunctions often
- Network connections fail when typing long reports
- App won't open for me at all right now
- 2022 Data loss event
- Lost multiple contract signatures, Photo ID’s, photos of state reports
- Lost customer yard access codes, gate codes, important notes
- System is becoming worse as it evolves
- Fix one issue and another one pops up
- App doesn’t work in the field
- Always asking me to log back in
- Can’t check in, Check out
- Downtimes, loss of data and unplanned system downtimes
- Latest update has been very buggy
- Tech can not add notes or materials
- App tells me my jobs can not be loaded
- No basic search
- Unnecessary in-app updates
- App is horrible on iPhone
- Always updating and always breaking
- Works better on Android
- Can’t connect to server on iPad
- Update errors
- App is terrible
- Once you upload some documents won’t work to retire
- Good luck retrieving some pictures or old documents
- Laggy and buggy
- Impossible to reach a competent human
- Multiple issues consistently with GD
- Logged into OUR account and different pest control company accessible
- My tech can not add notes or materials
- When I try to access information through the app it tells me my jobs can not be loaded
- This is not efficient and we are not being heard either
- Down for 2 days now
- Lacking customer database access
- Lacking ability to add new service dates
- Lacking ability to change rescheduled appointments
Requested features
8 requests- Dedicated Mac application
- Refunds in app
- Incorporate PayPal Here account
- Features available on Apple Watch
- Transfer files when leaving
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- More free contracts
- Dark mode option
- Advanced analytics dashboard
Markel Risk Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GorillaDesk
No in-app purchases
Markel Risk Connect
No in-app purchases
Questions
Is GorillaDesk free?
Is Markel Risk Connect free?
Do GorillaDesk or Markel Risk Connect have ads?
Which is updated more often, GorillaDesk or Markel Risk Connect?
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