Comparison

GorillaDesk vs iRoutes Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GorillaDesk

Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.

Highlights
  • Field service management
  • Scheduling
  • Invoicing
  • Automation
  • Customer management
  • Technician empowerment
Features
Read full description

Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.

About

iRoutes Mobile

Manage service industry customers with CRM, routing, invoicing, and communication tools. Streamline your business operations and customer interactions.

Highlights
  • Customer Relationship Management (CRM)
  • Service Routing Optimization
  • Invoicing and Billing
  • Automated Reminders
  • Customer Communication Tools
Features
Read full description

The iRoutes software as a service suite has been built from the ground up to help you manage your service industry related customers. iRoutes provides CRM, routing, invoicing, reminders, and communication tools for your business.

Screenshots

GorillaDesk4 screens
iRoutes Mobile4 screens

Verdict

The call

GorillaDesk and iRoutes Mobile both sit at 4.4 stars, but that hides the real split: 75% of GorillaDesk's written reviews are positive against 50% of iRoutes Mobile's. GorillaDesk also leads on ratings volume (62 vs 8). iRoutes Mobile's advantage is monetization model (free vs freemium). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

iRoutes Mobile holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: GorillaDesk has 62 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 75% of GorillaDesk's written reviews are positive against 50% of iRoutes Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

GorillaDesk ships an update monthly, iRoutes Mobile every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 7 level
GorillaDesk versus iRoutes Mobile: the parameters behind the verdict, then further details
ParameterGorillaDeskiRoutes Mobile
PriceFreeFree
Rating4.4 (62 ratings)4.6 (8 ratings) — better
Positive reviews75.0% of reviews — better50.0% of reviews
Number of ratings62 — better8
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.4
Further details — not scored
Size178 MB60 MB
Age rating4+4+
DeveloperGorillaDeskInnovative Service Routes

Customer experience

GorillaDesk

All ratings60 ratings
Positive85.0%
Neutral0.0%
Negative15.0%
Written reviews92 reviews
Positive75.0%
Neutral3.3%
Negative21.7%

iRoutes Mobile

All ratings8 ratings
Positive87.5%
Neutral0.0%
Negative12.5%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

GorillaDesk

Reported bugs

45 issues
  • Always can't connect to server
  • Constantly have to close the app out to get routes to load
  • Consistently has problems sending emails with docs
  • Can’t long press on the schedule to add time off
  • App requires great data connection
Show 40 more
  • Server updates in the middle of the day
  • App glitches
  • Server restart in middle of work day
  • Latest update changed button locations
  • Malfunctions often
  • Network connections fail when typing long reports
  • App won't open for me at all right now
  • 2022 Data loss event
  • Lost multiple contract signatures, Photo ID’s, photos of state reports
  • Lost customer yard access codes, gate codes, important notes
  • System is becoming worse as it evolves
  • Fix one issue and another one pops up
  • App doesn’t work in the field
  • Always asking me to log back in
  • Can’t check in, Check out
  • Downtimes, loss of data and unplanned system downtimes
  • Latest update has been very buggy
  • Tech can not add notes or materials
  • App tells me my jobs can not be loaded
  • No basic search
  • Unnecessary in-app updates
  • App is horrible on iPhone
  • Always updating and always breaking
  • Works better on Android
  • Can’t connect to server on iPad
  • Update errors
  • App is terrible
  • Once you upload some documents won’t work to retire
  • Good luck retrieving some pictures or old documents
  • Laggy and buggy
  • Impossible to reach a competent human
  • Multiple issues consistently with GD
  • Logged into OUR account and different pest control company accessible
  • My tech can not add notes or materials
  • When I try to access information through the app it tells me my jobs can not be loaded
  • This is not efficient and we are not being heard either
  • Down for 2 days now
  • Lacking customer database access
  • Lacking ability to add new service dates
  • Lacking ability to change rescheduled appointments

Requested features

8 requests
  • Dedicated Mac application
  • Refunds in app
  • Incorporate PayPal Here account
  • Features available on Apple Watch
  • Transfer files when leaving
Show 3 more
  • More free contracts
  • Dark mode option
  • Advanced analytics dashboard

iRoutes Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

GorillaDesk

No in-app purchases

None

iRoutes Mobile

No in-app purchases

Questions

Is GorillaDesk free?
GorillaDesk is free to download, with no in-app purchases.
Is iRoutes Mobile free?
iRoutes Mobile is free to download, with no in-app purchases.
Which has better reviews, GorillaDesk or iRoutes Mobile?
iRoutes Mobile is rated higher. GorillaDesk averages 4.4 out of 5 from 62 ratings, while iRoutes Mobile averages 4.6 from 8 ratings.
Do GorillaDesk or iRoutes Mobile have ads?
Neither GorillaDesk nor iRoutes Mobile shows ads.
Which is updated more often, GorillaDesk or iRoutes Mobile?
GorillaDesk ships an update monthly, and iRoutes Mobile every 3 weeks. Most recently, GorillaDesk was updated on October 24, 2026 and iRoutes Mobile on October 25, 2026.

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