GorillaDesk vs FreshFSM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GorillaDesk
Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.
- Field service management
- Scheduling
- Invoicing
- Automation
- Customer management
- Technician empowerment
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Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.
FreshFSM
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FreshFSM is the field service management app built for teams that work in the field, lawn care, landscaping, cleaning, HVAC, plumbing, and more. Whether you're a business owner managing a full crew or a field worker heading to your next job, FreshFSM keeps everyone connected and on track. For Dispatchers & Owners - See your entire crew on a live tracking map - Assign and schedule jobs with drag-and-drop ease - Monitor visit progress in real time - Optimize routes to reduce drive time and fuel costs - Send customers live ETA updates when crews are en route For Field Workers - View your daily job schedule at a glance - Navigate to job sites with one tap - Start and complete visits with GPS-verified timestamps - Add notes and photos on-site Key Features - Real-time crew tracking with background location - Job scheduling and dispatch management - Route optimization between job sites - Client and property management - Invoicing and quoting - Offline support with automatic sync - Works on iPhone and iPad FreshFSM replaces the clipboard, the group text, and the whiteboard schedule. Your team gets one app to manage everything, from the first quote to the final invoice.
Screenshots
Verdict
The clearest difference is update cadence: FreshFSM at every 5 days against GorillaDesk's monthly. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GorillaDesk ships an update monthly, FreshFSM every 5 days. The most recent releases landed on October 21, 2026 and October 7, 2026 respectively.
| Parameter | GorillaDesk | FreshFSM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (62 ratings) — better | — |
| Positive reviews | 75.0% of reviews | — |
| Number of ratings | 62 — better | — |
| Update frequency | Monthly | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 178 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | GorillaDesk | David Cusack |
Bugs and requests
GorillaDesk
Reported bugs
45 issues- Always can't connect to server
- Constantly have to close the app out to get routes to load
- Consistently has problems sending emails with docs
- Can’t long press on the schedule to add time off
- App requires great data connection
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- Server updates in the middle of the day
- App glitches
- Server restart in middle of work day
- Latest update changed button locations
- Malfunctions often
- Network connections fail when typing long reports
- App won't open for me at all right now
- 2022 Data loss event
- Lost multiple contract signatures, Photo ID’s, photos of state reports
- Lost customer yard access codes, gate codes, important notes
- System is becoming worse as it evolves
- Fix one issue and another one pops up
- App doesn’t work in the field
- Always asking me to log back in
- Can’t check in, Check out
- Downtimes, loss of data and unplanned system downtimes
- Latest update has been very buggy
- Tech can not add notes or materials
- App tells me my jobs can not be loaded
- No basic search
- Unnecessary in-app updates
- App is horrible on iPhone
- Always updating and always breaking
- Works better on Android
- Can’t connect to server on iPad
- Update errors
- App is terrible
- Once you upload some documents won’t work to retire
- Good luck retrieving some pictures or old documents
- Laggy and buggy
- Impossible to reach a competent human
- Multiple issues consistently with GD
- Logged into OUR account and different pest control company accessible
- My tech can not add notes or materials
- When I try to access information through the app it tells me my jobs can not be loaded
- This is not efficient and we are not being heard either
- Down for 2 days now
- Lacking customer database access
- Lacking ability to add new service dates
- Lacking ability to change rescheduled appointments
Requested features
8 requests- Dedicated Mac application
- Refunds in app
- Incorporate PayPal Here account
- Features available on Apple Watch
- Transfer files when leaving
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- More free contracts
- Dark mode option
- Advanced analytics dashboard
FreshFSM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GorillaDesk
No in-app purchases
FreshFSM
No in-app purchases
