GorillaDesk vs Virtual Closer OS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GorillaDesk
Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.
- Field service management
- Scheduling
- Invoicing
- Automation
- Customer management
- Technician empowerment
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Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.
Virtual Closer OS
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The lead and the machine that works it — in one app. Virtual Closer is an AI-powered sales platform for agencies that live and die by speed-to-lead. Every new lead is worked automatically the moment it arrives, so nothing sits cold and no opportunity waits for a rep to get to it. An AI sales team that never clocks out Our autonomous SMS engine texts every lead like a real person would — it opens the conversation, answers questions, handles objections, and books the appointment straight onto your calendar. It knows quiet hours, stops when someone asks to stop, and never double-books a time it didn't confirm. Hot Leads — your day, ranked Instead of a list of names, reps get a ranked worklist of who's most likely to close right now, with an AI read on each lead and a ready-to-send draft text or email. Thumbs-up / thumbs-down feedback trains the scorer over time. The whole desk, in your pocket • Power dialer with sticky caller ID • Unified SMS inbox and AI-assisted email inbox • Drag-and-drop pipelines and boards • Calendar, appointments, and shareable booking pages • Full prospect and client records, notes, and history Leads on tap Buy leads by type and tier with a simple wallet — cost plus a transparent margin, with both numbers shown. Fund it, and leads start flowing into the AI engine automatically. Already have your own lead flow? Bring it, plus your own carrier account, and just buy the AI sales force and the desk. Built for agencies • Commission grids, overrides, and 1099 reporting • Recruiting, onboarding, and a built-in training academy • Team scoreboards and rewards • Persistency and book-of-business tracking • Per-agent booking pages and lead routing Marketing built in Connect ad accounts, launch campaigns, generate creative, and watch leads flow from click to booked appointment in one place. Compliance and control, by default A2P/10DLC registration, carrier setup, quiet-hours enforcement, and DNC handling are built in. Every autonomous action runs behind guardrails and per-agent kill switches — the AI proposes, you stay in control. Made for mobile • Sign in with Face ID • Push notifications for hot leads, replies, and booked appointments • Full CRM on iPhone, iPad, Mac, and the web — pick up any conversation anywhere Whether you're a solo closer or an agency running dozens of reps, Virtual Closer turns raw leads into booked appointments — and gives your team a desk that does half the work for them.
Screenshots
Verdict
The clearest difference is update cadence: Virtual Closer OS at every 3 days against GorillaDesk's monthly. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GorillaDesk ships an update monthly, Virtual Closer OS every 3 days. The most recent releases landed on October 21, 2026 and October 17, 2026 respectively.
| Parameter | GorillaDesk | Virtual Closer OS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (62 ratings) — better | — |
| Positive reviews | 75.0% of reviews | — |
| Number of ratings | 62 — better | — |
| Update frequency | Monthly | Every 3 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 178 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | GorillaDesk | NATI GLOBAL INCORPORATED |
Bugs and requests
GorillaDesk
Reported bugs
45 issues- Always can't connect to server
- Constantly have to close the app out to get routes to load
- Consistently has problems sending emails with docs
- Can’t long press on the schedule to add time off
- App requires great data connection
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- Server updates in the middle of the day
- App glitches
- Server restart in middle of work day
- Latest update changed button locations
- Malfunctions often
- Network connections fail when typing long reports
- App won't open for me at all right now
- 2022 Data loss event
- Lost multiple contract signatures, Photo ID’s, photos of state reports
- Lost customer yard access codes, gate codes, important notes
- System is becoming worse as it evolves
- Fix one issue and another one pops up
- App doesn’t work in the field
- Always asking me to log back in
- Can’t check in, Check out
- Downtimes, loss of data and unplanned system downtimes
- Latest update has been very buggy
- Tech can not add notes or materials
- App tells me my jobs can not be loaded
- No basic search
- Unnecessary in-app updates
- App is horrible on iPhone
- Always updating and always breaking
- Works better on Android
- Can’t connect to server on iPad
- Update errors
- App is terrible
- Once you upload some documents won’t work to retire
- Good luck retrieving some pictures or old documents
- Laggy and buggy
- Impossible to reach a competent human
- Multiple issues consistently with GD
- Logged into OUR account and different pest control company accessible
- My tech can not add notes or materials
- When I try to access information through the app it tells me my jobs can not be loaded
- This is not efficient and we are not being heard either
- Down for 2 days now
- Lacking customer database access
- Lacking ability to add new service dates
- Lacking ability to change rescheduled appointments
Requested features
8 requests- Dedicated Mac application
- Refunds in app
- Incorporate PayPal Here account
- Features available on Apple Watch
- Transfer files when leaving
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- More free contracts
- Dark mode option
- Advanced analytics dashboard
Virtual Closer OS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GorillaDesk
No in-app purchases
Virtual Closer OS
No in-app purchases
Questions
Is GorillaDesk free?
Is Virtual Closer OS free?
Do GorillaDesk or Virtual Closer OS have ads?
Which is updated more often, GorillaDesk or Virtual Closer OS?
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