Workpulse GiSMo vs Crunchtime Inventory

Workpulse GiSMo is the premier guest satisfaction management (GSM) app that allows you to resolve guest complaints quickly and decisively. No matter the number or severity of guest complaints, Workpulse GiSMo is your personal GSM app that helps you to manage your guest complaints, so you maintain and improve your guest’s happiness. GUEST SATISFACTION MANAGEMENT (GSM) SYSTEM Your guest complaints are quickly processed and organized giving you and your team end-to-end and full visibility into the status of each case. One place to view, assign, track, and resolve all of your cases. AUTOMATED NOTIFICATION Engage owners of complaint cases right away through push notification. Get the right owners in your organization engaged and working on their complaints with full insight into the status of each case. Drive staff to resolve guest complaints quickly. Internal communication channel keeps the management informed. GUEST COMPLAINT TRACKING Take full lifecycle control of your entire guest complaint tracking process. Eliminate the need to use emails, spreadsheets, text messages, and phone to track guest complaints. Ensure a complaint always has an assigned owner and never falls into the black hole. Guarantee 100% complaint case resolution. CASE-BY-CASE PROGRESS VISIBILITY & REAL-TIME STATUS Track the status of each guest complaint real-time. Always know what’s going on. Track guest complaints and resolution to help you and your team maintain or improve your guest satisfaction service goals. SEAMLESS COMMUNICATION & FEEDBACK CHANNEL Assign cases to the appropriate manager, add notes, track initial and final resolution, and provide feedback to the brand. You’ll never waste time wondering who’s responding to which case and making your guests happy. With the Workpulse GiSMo App, the pulse of your guest satisfaction is in the palm of your hand. IMPORTANT NOTE Requires a valid and current Workpulse account. Don’t have one? Please visit our website, and we’ll take it from there!

Crunchtime is the restaurant industry’s leading solution for inventory management. In one powerful mobile app, restaurant teams can achieve complete inventory control straight from a phone or tablet. Even if you're on the go, you can navigate your inventory tasks effortlessly and keep your restaurant operation running smoothly. Crunchtime makes it easy for restaurant teams to: • Manage Inventory with Ease – Save time and reduce errors with an intuitive inventory counting process, including a barcode scanner and a built-in calculator. Count simultaneously with your team, online or offline, and maintain perpetual inventory you can trust. • Easily Place Orders and Reconcile Invoices – Confirm deliveries, check product quantities and temperatures, apply qualitative judgments, and attach feedback or pictures to products or orders —all in the app. Eliminate supplier overcharges and ensure order accuracy from the convenience of your smartphone or tablet. • Get Real-Time Business Insights – Track sales, food and labor costs, guest counts and so much more. Track real-time performance from the consolidated brand level down to each location. Quickly identify top-performing stores and areas needing improvement with actionable insights. • Optimize Operations – Free up managers and staff from manual paperwork, minimize waste, and improve order accuracy, all while making data-driven decisions on the go. NOTE: Use of Crunchtime requires a subscription.