Comparison

MiCollab for Mobile vs MITroy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MiCollab for Mobile

This mobile application unifies communication and collaboration tools, allowing employees to talk, chat, meet, and share information from anywhere. It extends office communications to any location, enabling calls, directory searches, instant messaging, and voicemail management directly from a smartphone.

Highlights
  • Unified communication and collaboration
  • Make and receive office calls
  • Corporate directory search
  • Instant messaging and video calls
  • Visual voicemail management
  • Status and call-routing preferences
Read full description

The Mitel® MiCollab® Mobile Client 9.6 requires MiCollab Server 9.6 or newer. MiCollab is a mobile first application, designed from the ground up for your iPhone, making it easier for employees to talk, chat, meet and share information from anyplace, at any time. Having communications and team collaboration in a single application, MiCollab extends your office communications to any location enabling you to make phone calls, search your corporate directory, chat with colleagues, check corporate voicemail, collaborate on team-based projects, and more, directly from your iPhone. Increase the ease of sharing information and speed of decision making within your organization by using the MiCollab Mobile client. The MiCollab Mobile client lets you: • Create a list of favorite contacts, speed dial numbers, and websites you can access in a flash • Search corporate contacts, see who is available, and choose how to contact them using voice, IM, point-to-point video, or email • Receive, place, and hand-off voice calls to/from the MiCollab Mobile client SIP Softphone over Wi-Fi® or 4G/5G networks • View your incoming, outgoing and missed call history for your office extension • Access visual voicemail for your office extension and manage messages by preference rather than by sequence • Manage and automatically update your status and call-routing preferences based on your location or time of day

About

MITroy

This app connects residents with their city government and services. Access information on departments, pay bills, view calendars, and report issues. Stay informed about city news and events to engage more meaningfully with your community.

Highlights
  • City Government & Departments
  • Explore Troy (Points of Interest)
  • Report an Issue
  • Bill Pay
  • Event Calendars
  • City News Updates
Features
Read full description

Become a civic-minded citizen and engage with your City like never before by downloading the official City of Troy app. With features like Government, Departments, Explore Troy, Report an Issue, Bill Pay, Calendars, and City News you'll find it easier than ever to stay connected with the City of Troy with just a few taps on your mobile device. Government, Departments, Explore Troy, and Social Media sections allow you to have all the important contact and destination information in your City with the tap of a button. Find parks, facilities, and points-of-interest along with information, phone numbers, maps, and more. Stay informed and up-to-date on the latest happenings and upcoming events through the City News and Calendar sections. Download your City of Troy app and start engaging with your City on a more meaningful level. Become a civic-minded citizen today!

Screenshots

MiCollab for Mobile4 screens
MITroy4 screens

Verdict

The call

The clearest difference is review sentiment: MITroy at 100% against MiCollab for Mobile's 15%. MITroy also leads on rating (4.8 vs 2.3). MiCollab for Mobile's advantage is ratings volume (36 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MITroy holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: MiCollab for Mobile has 36 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 15% of MiCollab for Mobile's written reviews are positive against 100% of MITroy's.

UpkeepUpdate frequency

MiCollab for Mobile ships an update every 6 weeks, MITroy every 2 months. The most recent releases landed on September 7, 2026 and September 10, 2026 respectively.

Scorecard3 real differences · 7 level
MiCollab for Mobile versus MITroy: the parameters behind the verdict, then further details
ParameterMiCollab for MobileMITroy
PriceFreeFree
Rating2.3 (36 ratings)4.8 (6 ratings) — better
Positive reviews15.2% of reviews100.0% of reviews — better
Number of ratings36 — better6
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size64 MB26 MB
Age rating4+4+
DeveloperMitel Networks CorporationCity of Troy

Customer experience

MiCollab for Mobile

All ratings36 ratings
Positive27.8%
Neutral8.3%
Negative63.9%
Written reviews112 reviews
Positive15.2%
Neutral8.9%
Negative75.9%

MITroy

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MiCollab for Mobile

Reported bugs

19 issues
  • App won't connect or register to server
  • Incoming calls show as missed calls instead of ringing
  • Call overlay doesn't work when phone is locked
  • Calls get stuck in 'IVR Connecting' state
  • App crashes on startup after updates
Show 14 more
  • Softphone won't stay open in background
  • Status changes don't register properly
  • ACD users randomly switched to different states
  • Mute button becomes unresponsive
  • Native phone option forced instead of app calls
  • Chat messages don't sync across devices
  • Chat notifications not received
  • Location services requirement on Android
  • Call quality degrades with certain WiFi networks
  • App hangs on loading screen
  • Battery drain causes phone shutdown
  • Calls lock up desk phone requiring reboot
  • Audio won't route through app speakers
  • Unexpected error crashes with image uploads

Requested features

14 requests
  • Answer calls from locked screen
  • Auto-add 9 prefix for external calls
  • Landscape mode support for iPad
  • CarPlay integration for vehicles
  • Ability to control ring group membership by status
Show 9 more
  • Pre-call audio device selection
  • Status change synchronization
  • Chat message read receipts
  • File sharing in messenger
  • Spell checker and text prediction
  • Disable work calls during off-hours
  • Better Bluetooth device switching
  • WiFi signal strength indicators
  • Call history sync with desktop app

MITroy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MiCollab for Mobile

No in-app purchases

None

MITroy

No in-app purchases

Questions

Is MiCollab for Mobile free?
MiCollab for Mobile is free to download, with no in-app purchases.
Is MITroy free?
MITroy is free to download, with no in-app purchases.
Which has better reviews, MiCollab for Mobile or MITroy?
MITroy is rated higher. MiCollab for Mobile averages 2.3 out of 5 from 36 ratings, while MITroy averages 4.8 from 6 ratings.
Do MiCollab for Mobile or MITroy have ads?
Neither MiCollab for Mobile nor MITroy shows ads.
Which is updated more often, MiCollab for Mobile or MITroy?
MiCollab for Mobile ships an update every 6 weeks, and MITroy every 2 months. Most recently, MiCollab for Mobile was updated on September 7, 2026 and MITroy on September 10, 2026.

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