MiCollab for Mobile vs MITroy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MiCollab for Mobile
This mobile application unifies communication and collaboration tools, allowing employees to talk, chat, meet, and share information from anywhere. It extends office communications to any location, enabling calls, directory searches, instant messaging, and voicemail management directly from a smartphone.
- Unified communication and collaboration
- Make and receive office calls
- Corporate directory search
- Instant messaging and video calls
- Visual voicemail management
- Status and call-routing preferences
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The Mitel® MiCollab® Mobile Client 9.6 requires MiCollab Server 9.6 or newer. MiCollab is a mobile first application, designed from the ground up for your iPhone, making it easier for employees to talk, chat, meet and share information from anyplace, at any time. Having communications and team collaboration in a single application, MiCollab extends your office communications to any location enabling you to make phone calls, search your corporate directory, chat with colleagues, check corporate voicemail, collaborate on team-based projects, and more, directly from your iPhone. Increase the ease of sharing information and speed of decision making within your organization by using the MiCollab Mobile client. The MiCollab Mobile client lets you: • Create a list of favorite contacts, speed dial numbers, and websites you can access in a flash • Search corporate contacts, see who is available, and choose how to contact them using voice, IM, point-to-point video, or email • Receive, place, and hand-off voice calls to/from the MiCollab Mobile client SIP Softphone over Wi-Fi® or 4G/5G networks • View your incoming, outgoing and missed call history for your office extension • Access visual voicemail for your office extension and manage messages by preference rather than by sequence • Manage and automatically update your status and call-routing preferences based on your location or time of day
MITroy
This app connects residents with their city government and services. Access information on departments, pay bills, view calendars, and report issues. Stay informed about city news and events to engage more meaningfully with your community.
- City Government & Departments
- Explore Troy (Points of Interest)
- Report an Issue
- Bill Pay
- Event Calendars
- City News Updates
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Become a civic-minded citizen and engage with your City like never before by downloading the official City of Troy app. With features like Government, Departments, Explore Troy, Report an Issue, Bill Pay, Calendars, and City News you'll find it easier than ever to stay connected with the City of Troy with just a few taps on your mobile device. Government, Departments, Explore Troy, and Social Media sections allow you to have all the important contact and destination information in your City with the tap of a button. Find parks, facilities, and points-of-interest along with information, phone numbers, maps, and more. Stay informed and up-to-date on the latest happenings and upcoming events through the City News and Calendar sections. Download your City of Troy app and start engaging with your City on a more meaningful level. Become a civic-minded citizen today!
Screenshots
Verdict
The clearest difference is review sentiment: MITroy at 100% against MiCollab for Mobile's 15%. MITroy also leads on rating (4.8 vs 2.3). MiCollab for Mobile's advantage is ratings volume (36 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MITroy holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: MiCollab for Mobile has 36 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 15% of MiCollab for Mobile's written reviews are positive against 100% of MITroy's.
MiCollab for Mobile ships an update every 6 weeks, MITroy every 2 months. The most recent releases landed on September 7, 2026 and September 10, 2026 respectively.
| Parameter | MiCollab for Mobile | MITroy |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (36 ratings) | 4.8 (6 ratings) — better |
| Positive reviews | 15.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 36 — better | 6 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 64 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | Mitel Networks Corporation | City of Troy |
Customer experience
MiCollab for Mobile
MITroy
Bugs and requests
MiCollab for Mobile
Reported bugs
19 issues- App won't connect or register to server
- Incoming calls show as missed calls instead of ringing
- Call overlay doesn't work when phone is locked
- Calls get stuck in 'IVR Connecting' state
- App crashes on startup after updates
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- Softphone won't stay open in background
- Status changes don't register properly
- ACD users randomly switched to different states
- Mute button becomes unresponsive
- Native phone option forced instead of app calls
- Chat messages don't sync across devices
- Chat notifications not received
- Location services requirement on Android
- Call quality degrades with certain WiFi networks
- App hangs on loading screen
- Battery drain causes phone shutdown
- Calls lock up desk phone requiring reboot
- Audio won't route through app speakers
- Unexpected error crashes with image uploads
Requested features
14 requests- Answer calls from locked screen
- Auto-add 9 prefix for external calls
- Landscape mode support for iPad
- CarPlay integration for vehicles
- Ability to control ring group membership by status
Show 9 moreShow fewer
- Pre-call audio device selection
- Status change synchronization
- Chat message read receipts
- File sharing in messenger
- Spell checker and text prediction
- Disable work calls during off-hours
- Better Bluetooth device switching
- WiFi signal strength indicators
- Call history sync with desktop app
MITroy
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MiCollab for Mobile
No in-app purchases
MITroy
No in-app purchases
Questions
Is MiCollab for Mobile free?
Is MITroy free?
Which has better reviews, MiCollab for Mobile or MITroy?
Do MiCollab for Mobile or MITroy have ads?
Which is updated more often, MiCollab for Mobile or MITroy?
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