Four Seasons vs Rivian
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Four Seasons
Plan your next luxury escape with ease. Connect with hotels and resorts worldwide, manage your trips, and discover destinations. Personalize your stay by setting room preferences, booking activities, and communicating directly with hotel staff.
- Personalized trip planning
- Global destination discovery
- Activity booking and itinerary management
- Room preference settings
- In-app hotel messaging
- Restaurant menu browsing
- In-room dining and spa booking
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Your next personalized getaway is just a tap away. Download the Four Seasons App to connect with our hotels and resorts around the world. It’s service as mobile as you are. You can use the Four Seasons App to: • Easily manage and plan your trips with Four Seasons • Discover our many destinations across the globe • Book and track your activities with our new Itinerary feature • Set your room preferences on your profile for the sleep of your dreams • Chat with the hotel team through in-app messaging • Browse the menus of our on-property restaurants and meet the Executive Chef • Perfect your stay by ordering in-room dining, making spa appointments and more
Rivian
Control and manage your electric vehicle with your smartphone. Use your phone as a key, monitor charging, plan trips with charging stops, and access vehicle support and service. Keep your vehicle updated and ready for your next adventure.
- Phone as vehicle key
- Remote lock/unlock
- Remote climate control
- Trip planning with charging stops
- Charger and point of interest map
- Vehicle status monitoring
- Service and roadside assistance
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The Rivian app works with your R1T and R1S to make driving and owning your Rivian simple. Use your phone as a key, manage charging sessions, tap into support and so much more: • Accept delivery of your Rivian • Make your phone a key to your R1T or R1S • Lock and unlock your vehicle remotely • Warm up or cool down your vehicle before you get in • Plan trips in the app to see recommended routes and charging stops based on your preferences • Search the map for points of interest and nearby chargers—and send any destination to your vehicle • Check your Rivian's range and current charging status • Connect with our support team to ask questions and troubleshoot • Request and track vehicle service and roadside assistance • Start available vehicle software updates from the app • Connect with your home Rivian Wall Charger Keep the World Adventurous Forever.
Screenshots
Verdict
The clearest difference is rating: Rivian at 4.4 against Four Seasons's 3.3. Rivian also leads on ads (none vs shown) and review sentiment (45% vs 19%). Four Seasons's advantage is iOS requirement (16.0 vs 18.0). On price, update cadence, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Rivian holds the better App Store score, 4.4 against 3.3. That said, the two scores are not equally well evidenced: Rivian has 1.4K ratings behind it against 214, so its average is the more settled of the two. Written reviews point the same way: 19% of Four Seasons's written reviews are positive against 45% of Rivian's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.
| Parameter | Four Seasons | Rivian |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (214 ratings) | 4.4 (1.4K ratings) — better |
| Positive reviews | 19.4% of reviews | 45.1% of reviews — better |
| Number of ratings | 214 | 1.4K — better |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone | iPhone, Apple Watch — better |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 199 MB | 419 MB |
| Age rating | 12+ | 17+ |
| Developer | Four Seasons Hotels Ltd. | Rivian |
Customer experience
Four Seasons
Rivian
User reviews
Four Seasons
From 214 App Store ratingsWhat we love
- 💬 Direct chat with concierge staff
- 🎯 Easy access to reservation details
- 📱 Convenient mobile check-in
- 🏨 Beautiful and attractive interface design
- ⚡ Quick staff response times
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔐 Reservation recognition failures
- 📱 Persistent Bluetooth permission requests
- 🔒 False jailbreak detection on valid devices
- ⏱️ Slow app performance and loading
Rivian
From 1.4K App Store ratingsWhat we love
- 🚀 Great app design
- 👍 Useful features like climate control and charging management
- 💎 Continuously improving with updates
- 🔒 Secure phone-as-a-key functionality
Room to improve
- 🐛 Connectivity and reliability issues
- 🔍 Limited functionality compared to Tesla app
- 🔋 High battery drain on phone
- 🕰️ Slow app response times
Bugs and requests
Four Seasons
Reported bugs
15 issues- App crashes immediately upon launch
- Confirmation codes not received via email or SMS
- Chat feature disconnects or stops responding
- Bluetooth permission pop-ups appear even when app is closed
- False 'jailbroken phone' detection on Apple Silicon Macs and standard iPhones
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- Room service orders fail with instruction to use chat instead
- Profile information reverts to old data after updates
- Preferences and settings don't save
- In-room dining menu not loading
- Reservation not recognized despite confirmation
- Chat history disappears mid-conversation
- Date/time fields reset to current values in booking forms
- Invalid credentials error after app updates
- Valet and housekeeping requests fail intermittently
- Multiple duplicate confirmation emails sent
Requested features
13 requests- iPad-optimized version with landscape support
- Ability to edit and cancel reservations in-app
- Display full reservation details (room type, bed configuration)
- Integration of restaurant reservations in itinerary
- Manual itinerary customization options
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- Face ID/biometric authentication
- Wallet/Passbook support for hotel cards
- Ability to change account phone number without support ticket
- Multiple account support per booking
- Real-time notification delivery without app being open
- Spa and transportation booking functionality
- Dining menu integration across all restaurants
- Calendar UI improvements with visual feedback
Rivian
Reported bugs
3 issues- Widgets disappearing after app updates
- Inconsistent phone-as-a-key performance
- Charging status not updating correctly
Requested features
4 requests- Remote access to cameras and Gear Guard videos
- Ability to control more vehicle functions like windows, frunk, and charge port
- Integration with Apple Watch and other smart devices
- Customizable charge scheduling and energy cost tracking
In-app purchases
Four Seasons
No in-app purchases
Rivian
No in-app purchases
