LEx vs Pet Cloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LEx
Connect with county staff to get questions answered and problems solved. Submit inquiries 24/7, including photos, and track updates on existing requests. This app streamlines communication for residents seeking county services.
- Submit inquiries to county staff
- 24/7 request submission
- Attach photos to requests
- Track updates on requests
- Connect with staff for solutions
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Loudoun Express Request, or LEx, is an efficient way to connect with county staff on a range of topics. Your inquiries are routed directly to a staff member who can help answer questions and solve problems. LEx is 24/7. Have a question or concern after business hours? Snap a photo and enter a request. Your inquiry will be in the queue for the next business day. LEx is one step ahead. Concerned about the litter on the corner? Check LEx. Your neighbor may have already entered it. You can follow along for updates. Loudoun County is committed to exemplary service for our residents. LEx is here to help.
Pet Cloud
Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.
- Organized pet records and documents
- Customizable reminders for appointments
- Connect with local pet owners
- Discover pet-friendly services
- Integrated pet insurance management
- 24/7 live vet access
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Pet Cloud features: Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone. Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations. Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more! Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash. Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message. Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7. Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.
Screenshots
Verdict
The clearest difference is rating: Pet Cloud at 4.8 against LEx's 1.0. Pet Cloud also leads on update cadence (weekly vs every 3 months) and review sentiment (28% vs 0%). LEx's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (8.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pet Cloud holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 0% of LEx's written reviews are positive against 28% of Pet Cloud's.
LEx ships an update every 3 months, Pet Cloud weekly. The most recent releases landed on October 3, 2026 and October 15, 2026 respectively.
| Parameter | LEx | Pet Cloud |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (40 ratings) | 4.8 (9.8K ratings) — better |
| Positive reviews | 0.0% of reviews | 27.8% of reviews — better |
| Number of ratings | 40 | 9.8K — better |
| Update frequency | Every 3 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 8.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 24 MB | 81 MB |
| Age rating | 4+ | 17+ |
| Developer | PublicStuff LLC | Figo Pet Insurance |
Customer experience
LEx
Pet Cloud
Bugs and requests
LEx
Not enough reviews yet to summarise bugs or requests.
Pet Cloud
Reported bugs
4 issues- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions
In-app purchases
LEx
No in-app purchases
Pet Cloud
No in-app purchases
