LEx vs TruGreen
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LEx
Connect with county staff to get questions answered and problems solved. Submit inquiries 24/7, including photos, and track updates on existing requests. This app streamlines communication for residents seeking county services.
- Submit inquiries to county staff
- 24/7 request submission
- Attach photos to requests
- Track updates on requests
- Connect with staff for solutions
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Loudoun Express Request, or LEx, is an efficient way to connect with county staff on a range of topics. Your inquiries are routed directly to a staff member who can help answer questions and solve problems. LEx is 24/7. Have a question or concern after business hours? Snap a photo and enter a request. Your inquiry will be in the queue for the next business day. LEx is one step ahead. Concerned about the litter on the corner? Check LEx. Your neighbor may have already entered it. You can follow along for updates. Loudoun County is committed to exemplary service for our residents. LEx is here to help.
TruGreen
Manage all your lawn care needs conveniently from your phone. Receive personalized tips, schedule services, track visits, and make secure payments.
- Personalized seasonal lawn care tips
- Update account information
- Schedule or reschedule lawn service
- Real-time notifications
- View upcoming visits and plan details
- Make secure payments
- Contact customer support
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When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever. Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more. Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.
Screenshots
Verdict
The clearest difference is rating: TruGreen at 4.6 against LEx's 1.0. TruGreen also leads on ratings volume (22K vs 42) and update cadence (every 5 weeks vs every 3 months). LEx's advantage is iOS requirement (8.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TruGreen holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: TruGreen has 22K ratings behind it against 42, so its average is the more settled of the two. Written reviews point the same way: 0% of LEx's written reviews are positive against 10% of TruGreen's.
LEx ships an update every 3 months, TruGreen every 5 weeks. The most recent releases landed on October 24, 2026 and October 28, 2026 respectively.
| Parameter | LEx | TruGreen |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (42 ratings) | 4.6 (22K ratings) — better |
| Positive reviews | 0.0% of reviews | 10.0% of reviews — better |
| Number of ratings | 42 | 22K — better |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 8.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 24 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | PublicStuff LLC | TruGreen Limited Partnership |
Customer experience
LEx
TruGreen
Bugs and requests
LEx
Not enough reviews yet to summarise bugs or requests.
TruGreen
Reported bugs
4 issues- Persistent loading issues
- Unreliable GPS tracking
- Inconsistent push notifications
- Inability to unsubscribe from services
Requested features
4 requests- Ability to view and manage scheduled services
- Improved in-app communication with technicians
- Customizable notification settings
- Seamless integration between app and website
In-app purchases
LEx
No in-app purchases
TruGreen
No in-app purchases









