Comparison

LEx vs TruGreen

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LEx

Connect with county staff to get questions answered and problems solved. Submit inquiries 24/7, including photos, and track updates on existing requests. This app streamlines communication for residents seeking county services.

Highlights
  • Submit inquiries to county staff
  • 24/7 request submission
  • Attach photos to requests
  • Track updates on requests
  • Connect with staff for solutions
Features
Read full description

Loudoun Express Request, or LEx, is an efficient way to connect with county staff on a range of topics. Your inquiries are routed directly to a staff member who can help answer questions and solve problems. LEx is 24/7. Have a question or concern after business hours? Snap a photo and enter a request. Your inquiry will be in the queue for the next business day. LEx is one step ahead. Concerned about the litter on the corner? Check LEx. Your neighbor may have already entered it. You can follow along for updates. Loudoun County is committed to exemplary service for our residents. LEx is here to help.

About

TruGreen

Manage all your lawn care needs conveniently from your phone. Receive personalized tips, schedule services, track visits, and make secure payments.

Highlights
  • Personalized seasonal lawn care tips
  • Update account information
  • Schedule or reschedule lawn service
  • Real-time notifications
  • View upcoming visits and plan details
  • Make secure payments
  • Contact customer support
Features
Read full description

When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever. Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more. Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.

Screenshots

LEx4 screens
TruGreen4 screens

Verdict

The call

The clearest difference is rating: TruGreen at 4.6 against LEx's 1.0. TruGreen also leads on ratings volume (22K vs 42) and update cadence (every 5 weeks vs every 3 months). LEx's advantage is iOS requirement (8.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TruGreen holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: TruGreen has 22K ratings behind it against 42, so its average is the more settled of the two. Written reviews point the same way: 0% of LEx's written reviews are positive against 10% of TruGreen's.

UpkeepUpdate frequency

LEx ships an update every 3 months, TruGreen every 5 weeks. The most recent releases landed on October 24, 2026 and October 28, 2026 respectively.

Scorecard5 real differences · 5 level
LEx versus TruGreen: the parameters behind the verdict, then further details
ParameterLExTruGreen
PriceFreeFree
Rating1.0 (42 ratings)4.6 (22K ratings) — better
Positive reviews0.0% of reviews10.0% of reviews — better
Number of ratings4222K — better
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS8.0 — better15.1
Further details — not scored
Size24 MB87 MB
Age rating4+4+
DeveloperPublicStuff LLCTruGreen Limited Partnership

Customer experience

LEx

All ratings40 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews32 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

TruGreen

All ratings22,002 ratings
Positive91.2%
Neutral4.8%
Negative4.0%
Written reviews260 reviews
Positive10.0%
Neutral7.3%
Negative82.7%

Bugs and requests

LEx

Not enough reviews yet to summarise bugs or requests.

TruGreen

Reported bugs

4 issues
  • Persistent loading issues
  • Unreliable GPS tracking
  • Inconsistent push notifications
  • Inability to unsubscribe from services

Requested features

4 requests
  • Ability to view and manage scheduled services
  • Improved in-app communication with technicians
  • Customizable notification settings
  • Seamless integration between app and website

In-app purchases

None

LEx

No in-app purchases

None

TruGreen

No in-app purchases

Questions

Is LEx free?
LEx is free to download, with no in-app purchases.
Is TruGreen free?
TruGreen is free to download, with no in-app purchases.
Which has better reviews, LEx or TruGreen?
TruGreen is rated higher. LEx averages 1.0 out of 5 from 42 ratings, while TruGreen averages 4.6 from 22K ratings.
Do LEx or TruGreen have ads?
Neither LEx nor TruGreen shows ads.
Which is updated more often, LEx or TruGreen?
LEx ships an update every 3 months, and TruGreen every 5 weeks. Most recently, LEx was updated on October 24, 2026 and TruGreen on October 28, 2026.

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