Comparison

The Customer Factor vs LionO360 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

The Customer Factor

Manage appointments, estimates, and invoices with ease. Navigate between jobs using integrated map services. Capture signatures, photos, and process payments directly within the app.

Highlights
  • Appointment scheduling and editing
  • Integrated map navigation
  • Estimate and invoice creation
  • Signature capture
  • Photo upload and capture
  • Credit card processing
  • Time tracking and clock in/out
Features
Read full description

This app is for users of The Customer Factor who are looking for an easy way to schedule, view, and edit appointments. Each appointment is connected to google maps and apple maps making navigation from appointment to appointment a breeze. You can also create/email/print estimates and invoices and mark invoices as paid. We're always adding new features to the app. Some recent feature releases include a signature feature where you can capture signatures, a photo feature giving you a way to easily take photos from within the app or upload photos from your phone, a completely searchable database, credit card processing, an "I'm on the way" text messaging feature, discount options, ability to email general emails (with or w/o attachments) to your prospects and customers and much more. Plus we have a time tracking feature and a clock in/clock out feature available!

About

LionO360 2.0

This business application streamlines customer relationship management for sales teams. It integrates sales automation, customer service, and field representative management into a single, easy-to-use platform. Improve efficiency, close more deals, and enhance customer retention.

Highlights
  • Sales automation
  • Warehouse management
  • Customer service management
  • Field representative management
  • Route management
  • Lead management
  • Account management
Features
Read full description

Nurture Your Customer Relationships as Efficiently and Effectively as Possible LionO360 helps your sales teams to close more deals, reduce the overall cost, improve customer retention and grow your business. It is the first and only cloud and mobile-based CRM solution that includes sales automation, warehouse management, customer service management, field representative management, and route management in one platform. Add as many leads, accounts, employees, and projects as you like. Key Benefits: SELL MORE Convert more customers from leads to sales to accounts with end-to-end lifecycle management. BE MORE EFFICIENT, AUTOMATICALLY Easily and consistently follow the best practices in lead, sales, and account management built right in. SUPPORT INSIDE AND OUTSIDE SALES TEAMS Empower large outside and inside sales organizations, whether in the field or online, with purpose-built tools. RESOLVE MORE TICKETS Submit, manage, and track support tickets linked directly to customer accounts and the representatives who manage them. NO LEARNING CURVE Quick setup and no need for expensive consultants with a simple, easy to use interface that feels like a social network. SINGLE SOLUTION Find and manage any customer, anytime with all information stored in one place regardless of where they are in the lifecycle. EASY COLLABORATION Anyone in the organization can communicate, collaborate, and view progress in a single platform regardless of their location Key Features: LEAD MANAGEMENT Efficiently qualify leads, follow-up consistently, and better equip your sales team. SALES MANAGEMENT Sell more, track progress in real-time, and manage sales organizations easily. ACCOUNT MANAGEMENT Provide consistent service levels, view detailed histories, and easily segment accounts. ROLES Support every possible role with tiered access and security ACTIVITY STREAM Communicate, collaborate, create events, and increase engagement with Activity Stream. ADDITIONAL TOOLS LionO360 is a robust platform with powerful reporting, help desk, task, and inventory management solutions. TRY IT NOW FOR FREE

Screenshots

The Customer Factor4 screens
LionO360 2.04 screens

Verdict

The call

The clearest difference is review sentiment: LionO360 2.0 at 100% against The Customer Factor's 48%. LionO360 2.0 also leads on rating (5.0 vs 3.5). The Customer Factor's advantage is ratings volume (71 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LionO360 2.0 holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: The Customer Factor has 71 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 48% of The Customer Factor's written reviews are positive against 100% of LionO360 2.0's.

UpkeepUpdate frequency

The Customer Factor ships an update every 3 weeks, LionO360 2.0 monthly. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 7 level
The Customer Factor versus LionO360 2.0: the parameters behind the verdict, then further details
ParameterThe Customer FactorLionO360 2.0
PriceFreeFree
Rating3.5 (71 ratings)5.0 (2 ratings) — better
Positive reviews48.5% of reviews100.0% of reviews — better
Number of ratings71 — better2
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size107 MB239 MB
Age rating4+4+
DeveloperThe Customer Factor LLCLIONOBYTES LIMITED LIABILITY COMPANY

Customer experience

The Customer Factor

All ratings71 ratings
Positive60.6%
Neutral5.6%
Negative33.8%
Written reviews33 reviews
Positive48.5%
Neutral3.0%
Negative48.5%

LionO360 2.0

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

The Customer Factor

No in-app purchases

None

LionO360 2.0

No in-app purchases

Questions

Is The Customer Factor free?
The Customer Factor is free to download, with no in-app purchases.
Is LionO360 2.0 free?
LionO360 2.0 is free to download, with no in-app purchases.
Which has better reviews, The Customer Factor or LionO360 2.0?
LionO360 2.0 is rated higher. The Customer Factor averages 3.5 out of 5 from 71 ratings, while LionO360 2.0 averages 5.0 from 2 ratings.
Do The Customer Factor or LionO360 2.0 have ads?
Neither The Customer Factor nor LionO360 2.0 shows ads.
Which is updated more often, The Customer Factor or LionO360 2.0?
The Customer Factor ships an update every 3 weeks, and LionO360 2.0 monthly. Most recently, The Customer Factor was updated on October 24, 2026 and LionO360 2.0 on October 25, 2026.

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