SAP Cloud for Customer vs Apparound

With the extended edition of the SAP Cloud for Customer mobile app for iPhone and iPad, you can gain real-time insights into your company’s ever-changing customer data anywhere and anytime. This app accesses the SAP Cloud for Customer solution and allows sales people to collaborate with their team, communicate better with their business network, and make informed decisions right from their device. This app also enables service technicians with full field service execution capabilities both online and offline, including assignments, work orders, parts, time sheets, and analytics. Key features of SAP Cloud for Customer for iPhone and iPad • Find and follow people in your sales organization • View feed updates of the people and records you follow and add comments and private messages • Maintain account, contact, lead, opportunity, competitor, appointment, and task information • Convert a lead to an opportunity and request enterprise resource planning (ERP) pricing • Access real-time analytics • Get offline support Note: To use SAP Cloud for Customer with your business data, you must be a user of the SAP Cloud for Customer solution with a valid license and login credentials, as well as mobile services enabled by your IT department. The data and business processes available on the app depend on your role in the back-end system. Contact your administrator for more information.

Apparound the all-in-one solution to a successful digital selling. It includes: • manage and share sales and marketing content • real time quoting • contract generation • electronic signature • sales tracking and monitoring • information management and business intelligence Apparound works as a native app on tablets, smartphones and PC. Designed to be used in real time with the client or remotely, the app retains all its features even when there is no internet connection. The seller can show the sales content, process the offer, generate the contract and conclude it through the graphometric signature or remotely through the OTP signature, already at the first appointment. Apparound helps companies improve sales productivity by simplifying the sales process for sellers and making the buying process easier for customers. Eight modules to improve sales productivity: • Content Sharing: your sales, marketing and commercial content always at hand • Power CPQ: configures and generates real-time offers without errors, even in offline mode • Solution Advisor: simplifies the process of configuring offers with guided tours and customer-specific purchase suggestions • Interactive Tools: Increase customer engagement. Engage the customer in a unique sales experience, offering the possibility to manage the purchasing process • Contract Generator: generate a contract automatically by filling in the fields with the information collected during the configuration of the offer • Electronic Signature: it increases the speed of deal closure, by signing the contract with electronic signature during the meeting, or remotely through the SMS-OTP (One-Time-Password) signature • Sales Tracker: dynamic dashboard that allows salespeople and managers to monitor the progress of sales activities and the situation of each customer • Data Manager: the form allows you to collect data and feedback from customers, record information, administer questionnaires Key capabilities: • Cloud solution • Works offline • Customer facing • Multi-device: accessible on tablet, smartphone and PC • Multi-language