Expedia Group Partner Central vs ZenQuality

Manage your business with Expedia Group anytime, anywhere. With the Partner Central app, you have the tools and real-time data you need to: * Stay up to date Easily view your reservations, and receive instant booking and cancellation notifications. * Manage your inventory Quickly make updates to your rates and availability, and close out eligible inventory. * Make your listing stand out Inspire travelers to book with images you take, upload, and tag right from your smartphone, including local points of interest. * Engage with guests Start a conversation before guests arrive, respond to feedback when they are onsite, and manage guest reviews when they leave. * Improve your performance Identify opportunities, make better informed decisions and optimize your revenue. * Sign in securely Access tools and data anytime, anywhere with an efficient single login. * Not a partner yet? Signup is easy, free and gives your property visibility on over 200 travel booking sites in more than 75 countries. Visit https://partner.expediagroup.com to list your property today. The Partner Central app uses information for analytics, personalization, and marketing. By using our app, you agree to our privacy and cookies policies.

ZenQuality Staff Alerts keeps your hotel team connected the moment a guest needs help. When a guest reports a room issue through your hotel's guest portal, the right staff member gets an instant push notification — no checking email, no waiting for a shift handover. Staff can claim an issue to let the team know it's being handled, mark it resolved once it's fixed, and managers are automatically alerted if anything goes unaddressed for too long. KEY FEATURES • Real-time push notifications for new room issues, sent straight to on-duty staff • Claim and resolve issues with a tap, so the whole team can see what's being handled • Automatic manager escalation for issues that stay open too long • Built-in translation — instantly translate any guest-reported issue into your preferred language • Flag issues for your next team meeting, with notes and discussion tracking • Direct messaging between managers and staff, with read confirmations • Shift hours and duty status, so alerts reach whoever's actually on shift • Full multilingual support: English, French, Spanish, and Arabic Built for hotels that want faster response times, clearer accountability, and happier guests — without adding more apps or more noise to your team's day.