Comparison

CareLINK vs CareLink HC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CareLINK

This HIPAA-secure communication suite replaces traditional call centers with features like transcribed visual voicemail, shielded calls, and on-call scheduling. It offers mission-critical push notifications and integrates audio/text records for easy retrieval, securely handling patient photos.

Highlights
  • HIPAA-secure call center replacement
  • Transcribed visual voicemail
  • Shielded outbound calling
  • On-call schedule management
  • Audio and text record capture
  • Secure patient photo sharing
Features
Read full description

HIPAA secure call center and answering service replacement and communications suite with automatically transcribed visual voicemail, shielded outbound calling, on-call schedule management, full audio and text record capture with retrievability, secure photos from patients, and more.... Mission critical with push notifications plus options for email, text, and pager alerts. Replaces multiple partial solutions in one single, workflow driven platform. Note: Only works for customers with a current, active subscription through Callidus Health, LLC.

About

CareLink HC

This application helps home care providers efficiently manage their work. It allows for easy clocking in and out, tracking client activities, and organizing work schedules. The tool ensures accurate record-keeping for compliance and payroll.

Highlights
  • Clock in/out functionality
  • Log activities and tasks
  • Manage work schedules
  • Accurate record keeping
  • Secure data storage
Features
Read full description

CareLink is the ultimate tool for caregivers providing home care services. With our user-friendly app, you can easily clock in and out, track time, and document daily activities for your clients—all in one place. Key Features: - Quick and seamless clock-in/out functionality - Effortlessly log activities and tasks performed - View and manage work schedules - Keep accurate records for compliance and payroll - Reliable and secure data storage CareLink HC is designed to make your caregiving responsibilities more organized and efficient, giving you more time to focus on what matters most—caring for your clients. Download Carelink HC today and streamline your caregiving workflow!

Screenshots

CareLINK4 screens
CareLink HC3 screens

Verdict

The call

The clearest difference is review sentiment: CareLINK at 100% against CareLink HC's 0%. CareLINK also leads on rating (4.8 vs 3.7) and ratings volume (16 vs 3). CareLink HC's advantage is monetization model (free vs subscription) and update cadence (fortnightly vs every 6 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CareLINK holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: CareLINK has 16 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 100% of CareLINK's written reviews are positive against 0% of CareLink HC's.

UpkeepUpdate frequency

CareLINK ships an update every 6 weeks, CareLink HC fortnightly. The most recent releases landed on October 24, 2026 and October 17, 2026 respectively.

Scorecard6 real differences · 4 level
CareLINK versus CareLink HC: the parameters behind the verdict, then further details
ParameterCareLINKCareLink HC
PriceFreeFree
Rating4.8 (16 ratings) — better3.7 (3 ratings)
Positive reviews100.0% of reviews — better0.0% of reviews
Number of ratings16 — better3
Update frequencyEvery 6 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS10.0 — better15.1
Further details — not scored
Size35 MB47 MB
Age rating17+4+
DeveloperCallidusHealthRegistry Software Inc.

Customer experience

CareLINK

All ratings16 ratings
Positive93.8%
Neutral0.0%
Negative6.3%
Written reviews13 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

CareLink HC

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

CareLINK

No in-app purchases

None

CareLink HC

No in-app purchases

Questions

Is CareLINK free?
CareLINK is free to download, with no in-app purchases.
Is CareLink HC free?
CareLink HC is free to download, with no in-app purchases.
Which has better reviews, CareLINK or CareLink HC?
CareLINK is rated higher. CareLINK averages 4.8 out of 5 from 16 ratings, while CareLink HC averages 3.7 from 3 ratings.
Do CareLINK or CareLink HC have ads?
Neither CareLINK nor CareLink HC shows ads.
Which is updated more often, CareLINK or CareLink HC?
CareLINK ships an update every 6 weeks, and CareLink HC fortnightly. Most recently, CareLINK was updated on October 24, 2026 and CareLink HC on October 17, 2026.

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