CareLINK

CareLINK

by CallidusHealth

16 ratings
13 reviews
Free

Details

  • Released
  • Updated
  • June 8, 2015
  • September 9, 2022

Features

CareLINK screenshot #1 for iPhone
CareLINK screenshot #2 for iPhone
CareLINK screenshot #3 for iPhone
CareLINK screenshot #4 for iPhone
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About

This HIPAA-secure communication suite replaces traditional call centers with features like transcribed visual voicemail, shielded calls, and on-call scheduling. It offers mission-critical push notifications and integrates audio/text records for easy retrieval, securely handling patient photos.

HIPAA-secure call center replacement
Transcribed visual voicemail
Shielded outbound calling
On-call schedule management
Audio and text record capture
Secure patient photo sharing
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What's New in CareLINK

2.6.2

September 9, 2022

Providers can now send secure photo/document share invitations via SMS (text).

User reviews

Fabulous alternative to an answering service

We could not be happier! No more inaccurate info collected by the answering service, no more delays in paging. Recorded phone calls mean we can review the conversations (even the 2am ones) and improve our documentation as well as having the records for proof of care. And it’s all HIPAA compliant!

I highly recommend this

I was a little worried about new technology with some of our other doctors, but this has been easy to use. The co-founders are very nice and responsive, and their understanding of clinical workflow has made our transition to CareLINK easy.

A better way to take call

This has been so awesome for our practice and support has been great! We highly recommend it.

Awesome Answering Service

This app has been great for our practice! I really like that we can switch call via the app, so getting someone to cover call is easy!

Awesome App!

This has made our practice much more efficient. I highly recommend it!

Developer apps

FAQ

What is CareLINK?

CareLINK is a HIPAA-secure communication suite designed to replace traditional call centers. It offers features like transcribed visual voicemail, shielded outbound calling, and on-call schedule management.

Who is CareLINK for?

This application is intended for customers with a current, active subscription through Callidus Health, LLC, primarily healthcare professionals and organizations.

How does CareLINK handle patient information?

CareLINK is HIPAA secure and captures full audio and text records with retrievability. It also allows for the secure sharing of photos from patients.

What are the notification options for CareLINK?

CareLINK provides mission-critical push notifications, with additional options for email, text, and pager alerts to ensure timely communication.

Is CareLINK available on Android devices?

Based on the provided data, CareLINK is supported on iPhone and iPad devices. Information regarding Android compatibility is not available.

How often is CareLINK updated?

The latest version of CareLINK is 2.6.2, which was last updated on September 9, 2022. This indicates a history of updates, though specific frequency is not detailed.

What is the user rating for CareLINK?

CareLINK has a high user rating of 4.8 stars, based on 16 ratings, indicating strong user satisfaction with its functionality.

Does CareLINK have ads?

No, CareLINK does not contain advertisements. The application is free to download and use for its subscribed customers.