Comparison

CareLINK vs MiniMed™ Mobile US

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CareLINK

This HIPAA-secure communication suite replaces traditional call centers with features like transcribed visual voicemail, shielded calls, and on-call scheduling. It offers mission-critical push notifications and integrates audio/text records for easy retrieval, securely handling patient photos.

Highlights
  • HIPAA-secure call center replacement
  • Transcribed visual voicemail
  • Shielded outbound calling
  • On-call schedule management
  • Audio and text record capture
  • Secure patient photo sharing
Features
Read full description

HIPAA secure call center and answering service replacement and communications suite with automatically transcribed visual voicemail, shielded outbound calling, on-call schedule management, full audio and text record capture with retrievability, secure photos from patients, and more.... Mission critical with push notifications plus options for email, text, and pager alerts. Replaces multiple partial solutions in one single, workflow driven platform. Note: Only works for customers with a current, active subscription through Callidus Health, LLC.

About

MiniMed™ Mobile US

Access insulin pump and sensor data on a compatible Apple Watch or smartphone. Understand glucose levels, review history, and see trends. Data syncs automatically to CareLink™ for easy sharing with care partners.

Highlights
  • View insulin pump data on Apple Watch
  • Monitor sensor trends
  • Understand glucose levels
  • Review historical data
  • See glucose trends
  • Automatic data uploads to CareLink™
Features
Read full description

You can access your pump data and sensor trends directly from a compatible Apple Watch. An easier and more discreet solution to help manage your diabetes, this feature is only available for the MiniMed™ 780G system. With the MiniMed™ Mobile app, you can view key insulin pump and CGM data right on your smartphone. This can help you better understand your glucose levels and review your history and easily see how your levels are trending. Automatic data uploads to CareLink™ software make sharing your data with care partners easier than ever. IMPORTANT: This app will only work with a MiniMed™ 700-series insulin pump systems, which was specifically designed to communicate wirelessly with compatible smart devices. To find a list of compatible devices, please visit medtronicdiabetes.com/device-compatibility. The MiniMed™ Mobile app will not work with other MiniMed™ or Paradigm™ insulin pumps. To learn more about the MiniMed™ Mobile app, visit medtronicdiabetes.com. The system is for type 1 ages 7 and over. Prescription required. WARNING: Do not use SmartGuard™ feature for people who require less than 8 units or more than 250 units of insulin/day. See bit.ly/780gRisks This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment. The MiniMed™ Mobile app is intended to provide a secondary display for a compatible MiniMed™ insulin pump system on a suitable consumer electronic device for passive monitoring and to sync data to CareLink™ system. The MiniMed™ Mobile app is not intended to replace the real-time display of continuous glucose monitoring or insulin pump data on the primary display device (i.e., the insulin pump). All therapy decisions should be based on the primary display device. The MiniMed™ Mobile app is not intended to analyze or modify the continuous glucose monitoring data or insulin pump data that it receives. Nor is it intended to control any function of the connected continuous glucose monitoring system or insulin pump. The MiniMed™ Mobile app is not intended to receive information directly from the sensor or transmitter of a continuous glucose monitoring system. This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Medtronic product, please contact your local Medtronic support line. Medtronic may be required to actively contact customers regarding complaints related to products. If Medtronic determines that your comment or complaint requires follow-up, a Medtronic team member will attempt to contact you to collect more information. ©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

Screenshots

CareLINK4 screens
MiniMed™ Mobile US4 screens

Verdict

The call

The clearest difference is review sentiment: CareLINK at 100% against MiniMed™ Mobile US's 19%. CareLINK also leads on rating (4.8 vs 2.9) and update cadence (every 6 weeks vs every 3 months). MiniMed™ Mobile US's advantage is monetization model (free vs subscription) and ratings volume (494 vs 16). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CareLINK holds the better App Store score, 4.8 against 2.9. That said, the two scores are not equally well evidenced: MiniMed™ Mobile US has 494 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 100% of CareLINK's written reviews are positive against 19% of MiniMed™ Mobile US's.

UpkeepUpdate frequency

CareLINK ships an update every 6 weeks, MiniMed™ Mobile US every 3 months. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard6 real differences · 4 level
CareLINK versus MiniMed™ Mobile US: the parameters behind the verdict, then further details
ParameterCareLINKMiniMed™ Mobile US
PriceFreeFree
Rating4.8 (16 ratings) — better2.9 (494 ratings)
Positive reviews100.0% of reviews — better18.5% of reviews
Number of ratings16494 — better
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPod — betteriPhone, Apple Watch
Requires iOS10.0 — better16.0
Further details — not scored
Size35 MB101 MB
Age rating17+4+
DeveloperCallidusHealthMedtronic, Inc.

Customer experience

CareLINK

All ratings16 ratings
Positive93.8%
Neutral0.0%
Negative6.3%
Written reviews13 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

MiniMed™ Mobile US

All ratings474 ratings
Positive42.8%
Neutral12.0%
Negative45.1%
Written reviews281 reviews
Positive18.5%
Neutral13.5%
Negative68.0%

In-app purchases

None

CareLINK

No in-app purchases

None

MiniMed™ Mobile US

No in-app purchases

Questions

Is CareLINK free?
CareLINK is free to download, with no in-app purchases.
Is MiniMed™ Mobile US free?
MiniMed™ Mobile US is free to download, with no in-app purchases.
Which has better reviews, CareLINK or MiniMed™ Mobile US?
CareLINK is rated higher. CareLINK averages 4.8 out of 5 from 16 ratings, while MiniMed™ Mobile US averages 2.9 from 494 ratings.
Do CareLINK or MiniMed™ Mobile US have ads?
Neither CareLINK nor MiniMed™ Mobile US shows ads.
Which is updated more often, CareLINK or MiniMed™ Mobile US?
CareLINK ships an update every 6 weeks, and MiniMed™ Mobile US every 3 months. Most recently, CareLINK was updated on October 24, 2026 and MiniMed™ Mobile US on October 25, 2026.

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