SmartHQ vs ViewHelm
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartHQ
Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.
- Remote appliance control
- Appliance notifications
- Software updates
- Personalized settings
- Voice integration
- Energy/water usage monitoring
- AI cooking recipes
- Product registration
- Expert assistance
- Proactive service alerts
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SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
ViewHelm
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ViewHelm is a companion app for kids. See your YouTube channel schedule, check your watch history, and send requests to your parent — all from your phone. Your parent sets up your channel schedule on the ViewHelm dashboard. This app lets you check it anytime: HOW IT WORKS - Which channels are available right now - Your schedule for each channel (days and times) - Your watch history for the past 7 days - Pending and past requests you've sent When you find a channel you'd like to watch, search for it in the app, tap "Request Access," and your parent gets a notification. They review it on their dashboard. FEATURES • Channel schedule — see which channels are available now and when they open next. • 7-day activity chart — stacked bar chart showing your daily watch time by channel. • Channel requests — search YouTube and request access to new channels with a reason. • Extra time requests — ask your parent for more time when you need it. • AI summaries — each channel request includes an AI-generated summary to help your parent decide. • Real-time sync — changes your parent makes appear instantly. • Simple pairing — enter a 6-character code from your parent's dashboard to get started. SETUP 1. Your parent creates a free account at app.viewhelm.com 2. They add your profile and get a pairing code 3. Open this app and enter the pairing code 4. Done: your channels and schedule appear automatically PRIVACY We collect only what's needed: your channel list, schedule rules, watch sessions (channel name, duration, date), and channel requests. We do not collect YouTube credentials, video watch history, search queries, or data from your Google account. Full privacy policy: https://app.viewhelm.com/privacy SUPPORT Questions or issues? Contact us at hello@viewhelm.com
Screenshots
Verdict
The clearest difference is chart position: SmartHQ at #88 against ViewHelm's unranked. SmartHQ also leads on device support. On price, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | SmartHQ | ViewHelm |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (89K ratings) — better | — |
| Positive reviews | 17.4% of reviews | — |
| Number of ratings | 89K — better | — |
| Update frequency | Every 4 weeks | — |
| Ads | Yes | — |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Best chart rank | #88 — better | — |
| Devices | iPhone, iPad — better | — |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 259 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | HAIER US APPLIANCE SOLUTIONS, INC | Chain Brothers Pty Ltd |
Bugs and requests
SmartHQ
Reported bugs
6 issues- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues
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- Incompatibility with certain devices
Requested features
7 requests- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls
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- Provide access to appliance manuals
- Enable remote control of all appliance functions
ViewHelm
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SmartHQ
No in-app purchases
ViewHelm
No in-app purchases







