IAA Tow vs IncidentClear
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IAA Tow
This mobile dispatch solution helps tow operators receive vehicle dispatch notifications. Users can record inspection data directly from their mobile phones. It streamlines communication for tow-operator partners.
- Receive dispatch notifications
- Record inspection data
- Mobile inspection capabilities
- Streamlined tow operator communication
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IAA Tow is a mobile dispatch solution designed to assist IAA’s network of tow-operator partners. The app receives notifications when vehicles are dispatched to tow operators and allows them to record inspection data using their mobile phone.
IncidentClear
This application facilitates real-time highway incident reporting and fleet management for incident response teams. It provides essential tools for traffic operations, dispatch, and vehicle telematics, enhancing efficiency for departments of transportation.
- Real-time incident reporting
- Fleet management
- Traffic operations
- Dispatch tools
- Vehicle telematics
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The IncidentClear Driver app is for drivers of highway incident response fleets. Departments of transportation and other fleet management programs take advantage of this application for realtime highway incident reporting, fleet management, traffic ops, dispatch, and vehicle telematics.
Screenshots
Verdict
The clearest difference is rating: IncidentClear at 5.0 against IAA Tow's 4.6. IAA Tow's advantage is ratings volume (1.1K vs 3) and iOS requirement (13.0 vs 15.2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IncidentClear holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: IAA Tow has 1.1K ratings behind it against 3, so its average is the more settled of the two.
IAA Tow ships an update fortnightly, IncidentClear every 3 weeks. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | IAA Tow | IncidentClear |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.1K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 19.4% of reviews | — |
| Number of ratings | 1.1K — better | 3 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.2 |
| Further details — not scored | ||
| Size | 147 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Insurance Auto Auctions | IncidentClear, LLC |
Customer experience
IAA Tow
IncidentClear
Bugs and requests
IAA Tow
Reported bugs
15 issues- App constantly crashes
- App resets every time
- App deletes photos after submitted
- Login issues
- App not working
Show 10 moreShow fewer
- Problem with entering payment twice
- Camera blur parameters are ridiculous
- Unable to login
- App says update but no update
- Loaded cars disappear after a few minutes
- 'Go' function does nothing on iOS
- Payment section loses data
- Stopped getting notifications on iPhone X
- Always logging me out
- Tow truck symbol doesn't match
Requested features
16 requests- Dark mode icon support
- More info needs to be filled in
- Vehicles automatically dropping in yard
- Fix payment entry for non-original amounts
- Pictures only, not inventory
Show 11 moreShow fewer
- Don't ask for confirmation after taking picture
- More info from insurance company (pics loaded)
- Cut down on pic loading steps
- Add camera light option for barcode scan
- Always save data with 'clear page' option
- Option to shoot pic of VIN
- Make payments without checks (virtual credit cards)
- Most information pre-filled (VIN, etc.)
- Format like old paper form
- Add VIN and tow operator verification
- Notes section for tow operator
IncidentClear
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IAA Tow
No in-app purchases
IncidentClear
No in-app purchases
Questions
Is IAA Tow free?
Is IncidentClear free?
Which has better reviews, IAA Tow or IncidentClear?
Do IAA Tow or IncidentClear have ads?
Which is updated more often, IAA Tow or IncidentClear?
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