Towbook vs IncidentClear
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Towbook
Manage towing operations directly from your iOS device. Add calls, dispatch drivers, receive real-time job updates, and handle impounds. Access digital dispatches from major motor clubs.
- Add new calls
- Dispatch drivers
- Receive job updates
- Manage impounds
- Upload photos
- Lookup VINs from plates
- Accept digital dispatches
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Towbook for iOS is a mobile version of Towbook that lets you access your companies Towbook account from on any iOS device. Add new calls, dispatch calls to drivers, receive job updates, push notifications, print receipts, upload photos, lookup VIN's from Plate numbers, manage impounds and more all straight from your device. Dispatchers can accept digital dispatches from major motor clubs including Agero, Allstate, GEICO, Road America, Quest, Nation Safe Drivers, National Auto Club, and more straight from our mobile app. The Most Trusted Towing Software, Period
IncidentClear
This application facilitates real-time highway incident reporting and fleet management for incident response teams. It provides essential tools for traffic operations, dispatch, and vehicle telematics, enhancing efficiency for departments of transportation.
- Real-time incident reporting
- Fleet management
- Traffic operations
- Dispatch tools
- Vehicle telematics
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The IncidentClear Driver app is for drivers of highway incident response fleets. Departments of transportation and other fleet management programs take advantage of this application for realtime highway incident reporting, fleet management, traffic ops, dispatch, and vehicle telematics.
Screenshots
Verdict
The clearest difference is rating: IncidentClear at 5.0 against Towbook's 3.2. Towbook's advantage is ratings volume (423 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IncidentClear holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: Towbook has 423 ratings behind it against 3, so its average is the more settled of the two.
Towbook ships an update every 2 weeks, IncidentClear every 3 weeks. The most recent releases landed on October 26, 2026 and October 14, 2026 respectively.
| Parameter | Towbook | IncidentClear |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (423 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 37.2% of reviews | — |
| Number of ratings | 423 — better | 3 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.2 — better |
| Further details — not scored | ||
| Size | 171 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Extric | IncidentClear, LLC |
Customer experience
Towbook
IncidentClear
Bugs and requests
Towbook
Reported bugs
5 issues- Photos not saving or uploading correctly
- Notifications not working reliably
- App freezing and crashing on newer iOS devices
- Dispatches not reaching Android users
- Inconsistent behavior when switching between apps
Requested features
5 requests- Allow customization of notification sounds on iOS
- Implement dark mode option
- Add CarPlay and Android Auto support
- Improve photo upload reliability
- Provide more detailed call history and reporting
IncidentClear
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Towbook
No in-app purchases
IncidentClear
No in-app purchases
Questions
Is Towbook free?
Is IncidentClear free?
Which has better reviews, Towbook or IncidentClear?
Do Towbook or IncidentClear have ads?
Which is updated more often, Towbook or IncidentClear?
Other comparisons
