Towbook vs Swoop Towing
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Towbook
Manage towing operations directly from your iOS device. Add calls, dispatch drivers, receive real-time job updates, and handle impounds. Access digital dispatches from major motor clubs.
- Add new calls
- Dispatch drivers
- Receive job updates
- Manage impounds
- Upload photos
- Lookup VINs from plates
- Accept digital dispatches
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Towbook for iOS is a mobile version of Towbook that lets you access your companies Towbook account from on any iOS device. Add new calls, dispatch calls to drivers, receive job updates, push notifications, print receipts, upload photos, lookup VIN's from Plate numbers, manage impounds and more all straight from your device. Dispatchers can accept digital dispatches from major motor clubs including Agero, Allstate, GEICO, Road America, Quest, Nation Safe Drivers, National Auto Club, and more straight from our mobile app. The Most Trusted Towing Software, Period
Swoop Towing
Streamline towing operations with this app. Dispatchers can manage jobs, track trucks, and create invoices. Drivers receive job details, navigate to locations, and capture proof of service.
- Receive and dispatch towing jobs
- Real-time truck location tracking
- Job status updates
- Invoice creation and editing
- Navigation to pickup/drop-off
- Photo and signature capture
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Get more jobs with the Swoop Towing App! Receive, dispatch, and run jobs more efficiently than ever before. Get all the info you need exactly when you need it and provide an amazing customer experience. For Dispatchers: * Accept jobs from Swoop, Agero, and more * Get notifications for new jobs * View truck locations on a map * Assign jobs to drivers * Track and update job statuses * Create cash calls and account jobs * View and Edit Invoices * Access help/quick contacts For Drivers: * Receive new jobs with all the key information * Get notifications for new jobs, and when job details change * Navigate to your pickup and drop off locations * Add photos and signatures * Access help/quick contacts And much more!
Screenshots
Verdict
Towbook and Swoop Towing both sit at 3.2 stars, but that hides the real split: 37% of Towbook's written reviews are positive against 18% of Swoop Towing's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.2 for Towbook against 3.1 for Swoop Towing. Both are backed by a comparable volume of ratings — 425 and 152 respectively. Written reviews are what separate them: 37% of Towbook's written reviews are positive against 18% of Swoop Towing's.
Towbook ships an update every 2 weeks, Swoop Towing fortnightly. Both last shipped on November 1, 2026.
| Parameter | Towbook | Swoop Towing |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (425 ratings) — better | 3.1 (152 ratings) |
| Positive reviews | 37.2% of reviews — better | 17.6% of reviews |
| Number of ratings | 425 — better | 152 |
| Update frequency | Every 2 weeks — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 171 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Extric | SwoopMe, Inc |
Customer experience
Towbook
Swoop Towing
Bugs and requests
Towbook
Reported bugs
5 issues- Photos not saving or uploading correctly
- Notifications not working reliably
- App freezing and crashing on newer iOS devices
- Dispatches not reaching Android users
- Inconsistent behavior when switching between apps
Requested features
5 requests- Allow customization of notification sounds on iOS
- Implement dark mode option
- Add CarPlay and Android Auto support
- Improve photo upload reliability
- Provide more detailed call history and reporting
Swoop Towing
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Towbook
No in-app purchases
Swoop Towing
No in-app purchases
