Comparison

Victor Central vs Payworks Self Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Victor Central

Access your health benefits and services conveniently from your mobile device. Submit claims, find care providers, check coverage, and access your member ID card. Personalized health services are also available.

Highlights
  • Submit claims
  • Find care providers
  • Check coverage
  • Access member ID card
  • Personalized health services
Features
Read full description

Victor Now has changed to Victor Central. From Victor Central, you can access your benefits and health services from your mobile device. Using Victor Central you can: - Submit your claims directly from your phone or tablet - Find care providers quickly and easily - Check your coverage - Find your member ID card - Access personalized and integrated health services Download Victor Central for quick and convenient access to all your plan member benefits.

About

Payworks Self Service

Access your pay information and manage your work schedule from anywhere. View pay statements, submit time off requests, clock in/out, and update personal details. Secure login with biometrics is available.

Highlights
  • View pay statements and history
  • Submit time off requests
  • Clock in/out of shifts
  • View work calendar and team schedules
  • Request and take shift coverage
  • Update personal employee information
  • Biometric login
Read full description

Important: Your employer must be a Payworks client and you must have an email login in order for you to use the app. You can now self-enrol for email login directly from the app. Whether you’re logging in from work or home, on the bus or the beach, Payworks Self Service gives you quick and convenient access to your pay information and lets you manage your time – on and off the clock – when (and where!) you need it. Through the Payworks Self Service app, you have convenient access to: - View your pay statements and pay history. - Submit time off requests and check your time off balances. - Clock in and out of shifts and breaks using Web time or Timesheets. - View your work Calendar, including your shifts, pending time off requests, and your team’s schedule to help plan and coordinate. - Request shift coverage, view and take action on available shifts. - Receive push notifications for available shifts, with more notifications to come! - Update your personal employee information, like your address or emergency contacts directly from the app. - Admin users can now view and action pending Time-Off Requests directly in the app. Best of all, you can authenticate and log in using biometrics (like your fingerprint or facial recognition) for fast and secure access. We’re continually adding features to the Payworks Self Service App. Log in or check back here to see what’s new! Seeking support? Please contact your company’s Payroll Administrator or HR department for assistance. Due to privacy protection, Payworks Client Service Representatives and social media account moderators are unable to support individual employee Self Service inquiries. Feature availability is subject to your employer’s Payworks subscription and may vary accordingly.

Screenshots

Victor Central4 screens
Payworks Self Service4 screens

Verdict

The call

The clearest difference is review sentiment: Payworks Self Service at 16% against Victor Central's 6%. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Victor Central ships an update monthly, Payworks Self Service every 5 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard1 real difference · 9 level
Victor Central versus Payworks Self Service: the parameters behind the verdict, then further details
ParameterVictor CentralPayworks Self Service
PriceFreeFree
Rating4.7 (16 ratings) — better—
Positive reviews6.0% of reviews16.4% of reviews — better
Number of ratings16 — better—
Update frequencyMonthly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.016.0
Further details — not scored
Size188 MB14 MB
Age rating17+4+
DeveloperGreenShieldPayworks Inc.

Customer experience

Victor Central

All ratings16 ratings
Positive93.8%
Neutral6.3%
Negative0.0%
Written reviews67 reviews
Positive6.0%
Neutral6.0%
Negative88.1%

Payworks Self Service

Written reviews55 reviews
Positive16.4%
Neutral5.5%
Negative78.2%

Bugs and requests

Victor Central

Reported bugs

71 issues
  • App does not open
  • App stays on 'Get started' page
  • App hangs on claim submission
  • App hangs on setup
  • App makes users reset password with each access attempt
Show 66 more
  • App does not get to login before hanging
  • App shuts down when selecting province for HSA claim
  • App does not go past T&C screen
  • App insists on updating frequently, booting off user
  • Constant bugs in submitting claims
  • App shows a white screen
  • Cannot see balances left in coverage
  • White screen after submitting claim on iPhone
  • Forms clear or won't let you select a dropdown when submitting a claim
  • Screen goes blank/white when looking for coverage type or submitting claim
  • App is buggy
  • Cannot check coverage anymore
  • Most needed functionality (checking coverage) is broken
  • Blank white screen when submitting claims
  • Coverage is not showing
  • Biometric login works one minute, not the next
  • App states you don't have an account after login issues
  • Forms clear themselves
  • App won't let you enter 'additional claim details'
  • Claim type dropdown menu doesn't work
  • List of service or item does not show up
  • App glitches and won't allow setting up bank account
  • App glitches after login
  • App won't let you get through terms and conditions
  • App glitches a lot and won't open
  • App won't let you open any coverage categories
  • App directs to another website you don't have access to
  • App asks to login every time
  • App won't open categories to see coverage
  • App won't open to make a claim
  • Sign-in process is overly complicated
  • Drop downs often don't work when submitting claims
  • Redirected to log in through a website
  • Treatment type selection doesn't work
  • Blank screen when inputting price
  • App leads to loading that spins, empty downloads, or unfillable fields
  • App redirects to a website and then back to the app, but nothing can be found
  • Cannot log in to account
  • App is riddled with bugs
  • Keyboard does not appear to input dates for claims
  • Won't let you click options to submit a claim
  • Modal is not showing when trying to select service
  • Bug fixes made it worse
  • Most functions don't work after update
  • Cannot get past introduction screen
  • Cannot get past select provider name
  • Won't allow scrolling down to click next
  • Face ID option doesn't work consistently
  • Constantly signs out and requests a one-time code
  • MFA authentication is broken after V4.0.0 update
  • Distance filter for providers is bad
  • App never opens
  • App is not letting me login normally
  • App is broken
  • Web page says 'You have attempted to visit a web page that you have not been granted access to.'
  • App opens a separate page for login and then shows access denied
  • Cannot log in after recent updates
  • App does not work after recent update
  • App crashes constantly
  • App is unusable
  • App is a joke
  • App is pure garbage
  • App is terrible
  • App is not usable
  • App is very buggy
  • App is super annoying and slow

Requested features

8 requests
  • Make the app simple and reliable
  • Fix the app so it opens
  • Fix the claim submission bugs
  • Fix the login issues
  • Improve UI for balance display
Show 3 more
  • Fix the dropdown menus for claims
  • Make the app work on iPad
  • Improve provider search functionality

Payworks Self Service

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Victor Central

No in-app purchases

None

Payworks Self Service

No in-app purchases

Questions

Is Victor Central free?
Victor Central is free to download, with no in-app purchases.
Is Payworks Self Service free?
Payworks Self Service is free to download, with no in-app purchases.
Do Victor Central or Payworks Self Service have ads?
Neither Victor Central nor Payworks Self Service shows ads.
Which is updated more often, Victor Central or Payworks Self Service?
Victor Central ships an update monthly, and Payworks Self Service every 5 weeks. Most recently, Victor Central was updated on October 24, 2026 and Payworks Self Service on October 25, 2026.

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