Victor Central vs CDT Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Victor Central
Access your health benefits and services conveniently from your mobile device. Submit claims, find care providers, check coverage, and access your member ID card. Personalized health services are also available.
- Submit claims
- Find care providers
- Check coverage
- Access member ID card
- Personalized health services
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Victor Now has changed to Victor Central. From Victor Central, you can access your benefits and health services from your mobile device. Using Victor Central you can: - Submit your claims directly from your phone or tablet - Find care providers quickly and easily - Check your coverage - Find your member ID card - Access personalized and integrated health services Download Victor Central for quick and convenient access to all your plan member benefits.
CDT Support
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CDT Support makes it easy to get help when you need it. Submit support tickets directly from your iPhone or iPad and receive a reference number for easy follow-up with our team. KEY FEATURES: • Quick Ticket Submission Create support tickets in seconds. Select your issue category, describe your problem, and submit. It's that easy. • File Attachments Attach photos, PDFs, and documents directly from your device. Take a picture of the issue or upload existing files to help us understand your problem better. • Reference Number Receive a unique reference number for every ticket you submit. Use it to follow up with our support team about your request. • Project-Based Support Enter your project code to ensure your tickets are routed to the right team for faster resolution. • Dark Mode Support Comfortable viewing in any lighting condition with full dark mode support. GETTING STARTED: 1. Enter your project code 2. Select a support category 3. Describe your issue 4. Attach any relevant files 5. Submit and receive your reference number Download CDT Support today and experience hassle-free customer service at your fingertips.
Screenshots
Verdict
The clearest difference is update cadence: CDT Support at every 11 days against Victor Central's monthly. CDT Support also leads on iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Victor Central ships an update monthly, CDT Support every 11 days. The most recent releases landed on October 8, 2026 and October 2, 2026 respectively.
| Parameter | Victor Central | CDT Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (16 ratings) — better | — |
| Positive reviews | 6.0% of reviews | — |
| Number of ratings | 16 — better | — |
| Update frequency | Monthly | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 188 MB | 31 MB |
| Age rating | 17+ | 4+ |
| Developer | GreenShield | 13706265 Canada Inc. |
Bugs and requests
Victor Central
Reported bugs
71 issues- App does not open
- App stays on 'Get started' page
- App hangs on claim submission
- App hangs on setup
- App makes users reset password with each access attempt
Show 66 moreShow fewer
- App does not get to login before hanging
- App shuts down when selecting province for HSA claim
- App does not go past T&C screen
- App insists on updating frequently, booting off user
- Constant bugs in submitting claims
- App shows a white screen
- Cannot see balances left in coverage
- White screen after submitting claim on iPhone
- Forms clear or won't let you select a dropdown when submitting a claim
- Screen goes blank/white when looking for coverage type or submitting claim
- App is buggy
- Cannot check coverage anymore
- Most needed functionality (checking coverage) is broken
- Blank white screen when submitting claims
- Coverage is not showing
- Biometric login works one minute, not the next
- App states you don't have an account after login issues
- Forms clear themselves
- App won't let you enter 'additional claim details'
- Claim type dropdown menu doesn't work
- List of service or item does not show up
- App glitches and won't allow setting up bank account
- App glitches after login
- App won't let you get through terms and conditions
- App glitches a lot and won't open
- App won't let you open any coverage categories
- App directs to another website you don't have access to
- App asks to login every time
- App won't open categories to see coverage
- App won't open to make a claim
- Sign-in process is overly complicated
- Drop downs often don't work when submitting claims
- Redirected to log in through a website
- Treatment type selection doesn't work
- Blank screen when inputting price
- App leads to loading that spins, empty downloads, or unfillable fields
- App redirects to a website and then back to the app, but nothing can be found
- Cannot log in to account
- App is riddled with bugs
- Keyboard does not appear to input dates for claims
- Won't let you click options to submit a claim
- Modal is not showing when trying to select service
- Bug fixes made it worse
- Most functions don't work after update
- Cannot get past introduction screen
- Cannot get past select provider name
- Won't allow scrolling down to click next
- Face ID option doesn't work consistently
- Constantly signs out and requests a one-time code
- MFA authentication is broken after V4.0.0 update
- Distance filter for providers is bad
- App never opens
- App is not letting me login normally
- App is broken
- Web page says 'You have attempted to visit a web page that you have not been granted access to.'
- App opens a separate page for login and then shows access denied
- Cannot log in after recent updates
- App does not work after recent update
- App crashes constantly
- App is unusable
- App is a joke
- App is pure garbage
- App is terrible
- App is not usable
- App is very buggy
- App is super annoying and slow
Requested features
8 requests- Make the app simple and reliable
- Fix the app so it opens
- Fix the claim submission bugs
- Fix the login issues
- Improve UI for balance display
Show 3 moreShow fewer
- Fix the dropdown menus for claims
- Make the app work on iPad
- Improve provider search functionality
CDT Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Victor Central
No in-app purchases
CDT Support
No in-app purchases
Questions
Is Victor Central free?
Is CDT Support free?
Do Victor Central or CDT Support have ads?
Which is updated more often, Victor Central or CDT Support?
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