LG ThinQ vs Kwikset
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LG ThinQ
Control and manage your LG smart home appliances from anywhere. This app offers smart care, automation, energy monitoring, and direct access to troubleshooting and service requests for your connected devices.
- Remote appliance control
- Smart home automation routines
- Energy consumption monitoring
- Product troubleshooting and service booking
- AI-powered chat support
- Downloadable appliance apps
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Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution. ■ Discover the convenience of smart home appliances through the Home tab. - Control your IoT home appliances from anywhere with our app. - Get personalized recommendations for managing appliances based on usage history. - Find out ways to better make use of the app's features from ""Explore"" ■ Upgrade your products and your living spaces from ThinQ Play. - Download a variety of apps available for use from LG ThinQ On(AI Home Hub) - Use your products more efficiently and with greater ease by introducing new features to products you are currently using. - Upgrade your products based on your lifestyle and personal preferences. ■ Create smart routines to match your needs. - Automatically turn on the lights and air purifier when it’s time to wake up. - When you’re on vacation, automatically turn off products to save energy. ■ Monitor your energy consumption data quickly. - Use Energy Monitoring to compare your power usage with your neighbors’. - Set energy saving goals and get usage status notifications to help save energy more efficiently. - Receive care services for your products all in one place. ■ Handle everything from troubleshooting to service requests directly from the app. - Use the Smart Diagnosis function to check your product’s status. - Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances. - Our 'Chat with LG' provides answers tailored to your product’s situation and condition. ※ Services and features may vary depending on your product model and your country or region of residence. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the ""Smart Routines"" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product..(미국 Only) - To use the AI oven Cooking Record feature. - To use in “Chat with LG” when entering the product and serial number information • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product. - To view photo/video on your smartphone on the TV. - To use in “Chat with LG” to save photos/videos of product symptoms or proof of purchase - To use in “Chat with LG” when entering the product and serial number information • Media and Apple Music - To view photo/video on your smartphone on the TV. • Microphone - To check product status via Smart Diagnosis - To use in “Chat with LG” when inputting through the microphone in the input window and using STT. • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products • Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.
Kwikset
Control and monitor your smart locks remotely, manage guest access with custom codes, and receive instant security alerts. Integrate with popular smart home ecosystems for enhanced automation and peace of mind.
- Remote lock monitoring and control
- Guest access code management
- Instant activity and security alerts
- Multi-home and lock management
- Smart home ecosystem integration (Wi-Fi, Matter)
- Encrypted data security
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At Kwikset, we understand that the locks you choose to protect your home is a decision you do not take lightly. That is why we do not take shortcuts when it comes to quality, because we know that a better lock means better peace of mind. Remote Access Control Monitor the status of your locks and manage your home's access seamlessly from anywhere at any time. Trusted Access Management Share app access with guests or create scheduled or one-time access codes for keyless entry. Instant Activity Alerts Receive instant notifications anytime someone accesses your home, or when invalid codes are entered, or lock tampering occurs. Intuitive Home Management Easily configure and manage multiple homes and locks for complete control. Seamless Integration with Smart Ecosystems Add your lock via Wi-Fi to your preferred smart home ecosystems, including Google Home or Amazon Alexa, or amplify automation through IFTTT. Kwikset’s new Halo Select lock is Matter and Wi-Fi compatible, giving you the same Wi-Fi options as our other Halo locks. With Matter, you can connect to Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and other Matter hubs via Thread. Matter features may differ from ecosystem to ecosystem. You can check out www.kwikset.com/matter for more information. Security and Peace of Mind Kwikset provides unparalleled security while safeguarding your privacy. All data shared between the lock, the server, and the Kwikset app is encrypted, and our servers are exclusively hosted in the US. Our goal is to provide you with the utmost convenience, trust, and safety for your smart living experience. The Kwikset App is compatible with all Kwikset Halo and Kwikset Aura smart locks. Kwikset®, a trusted leader in residential security and a registered trademark of ASSA ABLOY Americas Residential Inc., an ASSA ABLOY Group Company
Screenshots
Verdict
The clearest difference is monetization model: Kwikset at free against LG ThinQ's free with in-app purchases. Kwikset also leads on review sentiment (48% vs 28%) and rating (4.8 vs 4.6). LG ThinQ's advantage is update cadence (every 3 weeks vs every 3 months) and chart position (#13 vs #209). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kwikset holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 241K and 60K respectively. Written reviews point the same way: 28% of LG ThinQ's written reviews are positive against 48% of Kwikset's.
LG ThinQ ships an update every 3 weeks, Kwikset every 3 months. Both last shipped on November 1, 2026.
| Parameter | LG ThinQ | Kwikset |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (241K ratings) | 4.8 (60K ratings) — better |
| Positive reviews | 28.0% of reviews | 47.9% of reviews — better |
| Number of ratings | 241K — better | 60K |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #13 — better | #209 |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 713 MB | 356 MB |
| Age rating | 4+ | 4+ |
| Developer | LG Electronics | ASSA ABLOY AMERICAS RESIDENTIAL INC. |
Customer experience
LG ThinQ
Kwikset
User reviews
LG ThinQ
From 241K App Store ratingsWhat we love
- 🚀 Convenient remote control
- 📢 Helpful notifications
- 🔍 Useful diagnostics
- 🔋 Energy monitoring
Room to improve
- 🐛 Connectivity issues
- 🤖 Limited functionality
- 🔒 Privacy concerns
- 🕰️ Slow app performance
- 🤷♀️ Confusing setup
Kwikset
From 60K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure access
- 👍 Convenient remote control
- 👍 Helpful for short-term rentals
- 👍 Great design
Room to improve
- 🐛 Connectivity issues
- 🔋 Battery life problems
- 🐛 Unreliable app performance
- 🐛 Firmware update challenges
- 🐛 Difficult setup and pairing
Bugs and requests
LG ThinQ
Reported bugs
5 issues- Unreliable device connections
- Inaccurate temperature/status reporting
- Inability to clear notification history
- Forced location tracking
- Account/login problems after updates
Requested features
5 requests- Remote start/stop for appliances
- Customizable wash/dry cycles
- Automatic clock adjustment
- Integrated smart home features
- Improved notification management
Kwikset
Reported bugs
4 issues- App crashes and freezes
- Inability to update firmware
- Inconsistent lock status reporting
- Pairing failures with Bluetooth and WiFi
Requested features
4 requests- Customizable notifications
- Ability to manage multiple locks
- Scheduled auto-lock feature
- Integration with smart home platforms
In-app purchases
LG ThinQ
No in-app purchases
Kwikset
No in-app purchases









