FresGO vs Maya Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FresGO
This app allows users to report infrastructure and non-emergency public safety issues in real-time. It automatically routes issues to the correct department and provides users with updates on resolutions and alerts. The platform supports multiple languages and tracks various types of reported problems.
- Real-time issue reporting
- Automatic department routing
- Track issue resolutions
- Receive real-time updates and alerts
- Multi-lingual support
- Escalation for timely completion
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FresGO is a free, easy to use, real-time platform transforming how Fresno solves issues. Report infrastructure and non-emergency public safety issues with your smartphone or computer. Track resolutions and receive real-time updates and alerts. It’s easy. With FresGO you don’t need to know which department does what. The multi-lingual application tracks reported items, like graffiti, broken sprinklers, street closures, and more. With the push of a button, issues are automatically routed and even escalated if not completed in a timely manner – and you’re notified the instant they’re resolved!
Maya Support
This app offers 24/7 customer service with a user-friendly interface and AI-powered support. Get real-time, tailored assistance for technical issues or general guidance, making problem-solving simple.
- 24/7 customer support
- AI-powered responses
- Real-time assistance
- User-friendly interface
- Tailored support
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Maya Support revolutionizes customer service with its sleek, easy-to-use interface and powerful features. Whether you’re dealing with a technical hiccup or simply need guidance, Maya Support is available 24/7 to ensure you’re never left in the lurch. Our application is meticulously designed to provide real-time, tailored support. We’ve integrated the latest AI technology to guarantee quick, efficient responses to all your inquiries. With Maya Support, solving your problems is as easy as pressing a button.
Screenshots
Verdict
The clearest difference is update cadence: Maya Support at every 2 weeks against FresGO's every 4 months. Maya Support also leads on rating (2.4 vs 2.0). FresGO's advantage is review sentiment (23% vs 0%) and ratings volume (97 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Maya Support holds the better App Store score, 2.4 against 2.0. That said, the two scores are not equally well evidenced: FresGO has 97 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 23% of FresGO's written reviews are positive against 0% of Maya Support's, so the app with the better star average is not the one people write more warmly about.
FresGO ships an update every 4 months, Maya Support every 2 weeks. The most recent releases landed on October 14, 2026 and September 23, 2026 respectively.
| Parameter | FresGO | Maya Support |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (97 ratings) | 2.4 (8 ratings) — better |
| Positive reviews | 23.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 97 — better | 8 |
| Update frequency | Every 4 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 — better | 15.4 |
| Further details — not scored | ||
| Size | 53 MB | 12 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Fresno | Innovative Solutions And Global Support Private Limited |
Customer experience
FresGO
Maya Support
Bugs and requests
FresGO
Reported bugs
74 issues- App gives errors when reporting
- Empty buttons and blank boxes
- Cannot get past sign in
- Location is never accurate
- System records wrong place
Show 69 moreShow fewer
- App freezes
- App is unusable
- Search and chat function not user friendly
- App is not updating showing completed
- Getting errors when submitting
- 311 system is unreachable
- App doesn't update showing completed
- App doesn't get the request at all
- App errors when submitting
- App takes five days for graffiti removal
- App not updating showing completed
- App hasn't got the request at all
- App not functional
- App freezes
- App is useless
- App freezes up
- App won't end up submitting
- App freezes to waste your time
- App buffers forever after tapping submit
- App hasn't connected after 2 hours
- App issues processing submission
- App has issues processing submission
- App needs to allow multiple photos/Video
- Following up on submitting is frustration
- Some requests disappear from list
- App no longer moves beyond submission screen
- App shows 3 loading dots forever
- App hangs up when trying to submit
- App endlessly shows a loading screen
- App doesn't actually submit
- App lags and crashes
- App tends to lag and crash
- App doesn't actually submit it
- Page just shows as loading
- Never actually submits
- App is super slow
- App crashes when entering name
- App doesn't work for iOS 12.0.1
- App has stopped working
- Cannot submit any reports
- App never loads
- Stays on the loading screen
- App glitchy
- Can't move between some pages
- Submissions don't show up
- App is blank grey screen
- Blank white bar on the bottom
- App takes forever to load
- App doesn't accept complaints
- App doesn't work
- App is non-functional
- App is not user friendly
- App is a headache
- App is cluttered
- App has no login option
- App is defunct
- App is a waste of time
- App is slow
- App is unusable
- App is not functioning
- App is troublesome
- App is worthless
- App is a joke
- App is complete garbage
- App is useless
- App is super slow
- App is a waste of time
- App is not working
- App is dysfunctional
Requested features
10 requests- Option to report illegal fireworks
- Option to report dog barking
- Option to report dead animals
- Option to report damages
- Option to report homeless encampments
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- Allow multiple photos/video attachments
- Add option to report homeless camps
- Update app for iPhone XS display
- Remove 911 and Fresno State Athletics buttons
- Remove social media links
Maya Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FresGO
No in-app purchases
Maya Support
No in-app purchases
