GE Facilities vs My Optimum
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GE Facilities
Access real-time updates on construction projects, road closures, and facility information. Submit support tickets and get immediate assistance from the help desk team.
- Construction updates
- Road closure information
- Cafeteria menus
- Conference room availability
- Public maps
- Submit support tickets
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The General Electric’s Facilities App provides a great overview of on-going constructions, road closures, as well as cafeteria menus, conference rooms, public maps and more. Get the latest construction news and other announcements, ask questions and submit tickets for an immediate attention by the GE Facilities help desk team.
My Optimum
Manage your home WiFi network, troubleshoot internet issues, and pay your bills on time. Personalize your experience by creating profiles for family members and monitoring device usage.
- WiFi management and troubleshooting
- Internet outage detection
- Quick and easy bill pay
- Speed optimization guidance
- Personalized user profiles
- Device usage and screen time monitoring
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Introducing the all-new My Optimum app Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can: • WiFi Management and Internet Troubleshooting Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless. • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.
Screenshots
Verdict
The clearest difference is review sentiment: GE Facilities at 100% against My Optimum's 10%. GE Facilities also leads on rating (5.0 vs 4.3) and device support (3 vs 1). My Optimum's advantage is ratings volume (98K vs 1) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GE Facilities holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: My Optimum has 98K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of GE Facilities's written reviews are positive against 10% of My Optimum's.
GE Facilities ships an update every 3 months, My Optimum monthly. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.
| Parameter | GE Facilities | My Optimum |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.3 (98K ratings) |
| Positive reviews | 100.0% of reviews — better | 10.2% of reviews |
| Number of ratings | 1 | 98K — better |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #92 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 8.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 34 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | General Electric Company | CSC Holdings, LLC. |
Customer experience
GE Facilities
My Optimum
Bugs and requests
GE Facilities
Not enough reviews yet to summarise bugs or requests.
My Optimum
Reported bugs
4 issues- App crashes frequently
- WiFi management not working
- Billing information not up-to-date
- Login issues
Requested features
4 requests- View current and past bills
- Ability to change internet plan
- More WiFi management options
- Faster app load times
In-app purchases
GE Facilities
No in-app purchases
My Optimum
No in-app purchases
Questions
Is GE Facilities free?
Is My Optimum free?
Which has better reviews, GE Facilities or My Optimum?
Do GE Facilities or My Optimum have ads?
Which is updated more often, GE Facilities or My Optimum?
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