Comparison

GE Facilities vs My Optimum

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GE Facilities

Access real-time updates on construction projects, road closures, and facility information. Submit support tickets and get immediate assistance from the help desk team.

Highlights
  • Construction updates
  • Road closure information
  • Cafeteria menus
  • Conference room availability
  • Public maps
  • Submit support tickets
Features
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The General Electric’s Facilities App provides a great overview of on-going constructions, road closures, as well as cafeteria menus, conference rooms, public maps and more. Get the latest construction news and other announcements, ask questions and submit tickets for an immediate attention by the GE Facilities help desk team.

About

My Optimum

Manage your home WiFi network, troubleshoot internet issues, and pay your bills on time. Personalize your experience by creating profiles for family members and monitoring device usage.

Highlights
  • WiFi management and troubleshooting
  • Internet outage detection
  • Quick and easy bill pay
  • Speed optimization guidance
  • Personalized user profiles
  • Device usage and screen time monitoring
Features
Currently charting
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Introducing the all-new My Optimum app  Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:  • WiFi Management and Internet Troubleshooting   Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless.  • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.

Screenshots

GE Facilities2 screens
My Optimum4 screens

Verdict

The call

The clearest difference is review sentiment: GE Facilities at 100% against My Optimum's 10%. GE Facilities also leads on rating (5.0 vs 4.3) and device support (3 vs 1). My Optimum's advantage is ratings volume (98K vs 1) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

GE Facilities holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: My Optimum has 98K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of GE Facilities's written reviews are positive against 10% of My Optimum's.

UpkeepUpdate frequency

GE Facilities ships an update every 3 months, My Optimum monthly. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

Scorecard7 real differences · 4 level
GE Facilities versus My Optimum: the parameters behind the verdict, then further details
ParameterGE FacilitiesMy Optimum
PriceFreeFree
Rating5.0 (1 ratings) — better4.3 (98K ratings)
Positive reviews100.0% of reviews — better10.2% of reviews
Number of ratings198K — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#92 — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS8.0 — better16.0
Further details — not scored
Size34 MB89 MB
Age rating4+4+
DeveloperGeneral Electric CompanyCSC Holdings, LLC.

Customer experience

GE Facilities

Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

My Optimum

All ratings97,050 ratings
Positive81.2%
Neutral3.1%
Negative15.7%
Written reviews1,416 reviews
Positive10.2%
Neutral4.5%
Negative85.3%

Bugs and requests

GE Facilities

Not enough reviews yet to summarise bugs or requests.

My Optimum

Reported bugs

4 issues
  • App crashes frequently
  • WiFi management not working
  • Billing information not up-to-date
  • Login issues

Requested features

4 requests
  • View current and past bills
  • Ability to change internet plan
  • More WiFi management options
  • Faster app load times

In-app purchases

None

GE Facilities

No in-app purchases

None

My Optimum

No in-app purchases

Questions

Is GE Facilities free?
GE Facilities is free to download, with no in-app purchases.
Is My Optimum free?
My Optimum is free to download, with no in-app purchases.
Which has better reviews, GE Facilities or My Optimum?
GE Facilities is rated higher. GE Facilities averages 5.0 out of 5 from 1 ratings, while My Optimum averages 4.3 from 98K ratings.
Do GE Facilities or My Optimum have ads?
Neither GE Facilities nor My Optimum shows ads.
Which is updated more often, GE Facilities or My Optimum?
GE Facilities ships an update every 3 months, and My Optimum monthly. Most recently, GE Facilities was updated on November 1, 2026 and My Optimum on November 6, 2026.

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